Consumer Talk with Wendy Knowler - podcast cover

Consumer Talk with Wendy Knowler

Consumer journalist Wendy Knowler joins Pippa Hudson to provide useful insights and tips on how to make the most of your buying power.

Episodes

Consumer Talk: How stolen laptops are tracked

Pippa speaks to consumer journalist Wendy Knowler about how stolen laptops are tracked, and what questions to ask when buying a “reconditioned” laptop. See omnystudio.com/listener for privacy information.

Apr 02, 202535 min

Consumer Talk with Wendy Knowler on cellphone roaming charges victory

Pippa speaks to consumer journalist Wendy Knowler about how Cell C has been fined and ordered to refund one of its customers and pay her legal costs after a dispute over international roaming costs. The customer was charged an international roaming bill three times more than the bill limit she’d set before departing on an overseas trip. See omnystudio.com/listener for privacy information.

Feb 19, 202559 min

Consumer Talk with Wendy Knowler on bus ticket refund

Pippa speaks to consumer journalist Wendy Knowler about getting a refund for a woman who was not allowed to board a long-distance bus with a paid ticket. See omnystudio.com/listener for privacy information.

Feb 12, 202537 min

Consumer Talk: How Life Rights schemes work

Pippa speaks to consumer journalist Wendy Knowler about an interesting case involving a life rights investment. See omnystudio.com/listener for privacy information.

Feb 05, 202535 min

Consumer Talk: Pensioner gets her home back from tenants

Pippa speaks to consumer journalist Wendy Knowler about a Fish Hoek pensioner who got back possession of her home from tenants who hadn't been paying rent. See omnystudio.com/listener for privacy information.

Jan 15, 202541 min

Consumer Talk: Website scams Ozempic buyers

Pippa speaks to consumer journalist Wendy Knowler about consumers who are buying the weight-loss drug Ozempic from all the wrong places. See omnystudio.com/listener for privacy information.

Dec 11, 202438 min

Consumer Talk: Warnings about cybercriminals

Pippa speaks to consumer journalist Wendy Knowler who says cybercriminals are ramping up their efforts and a Capetonian loses R15k in a holiday booking scam. See omnystudio.com/listener for privacy information.

Dec 04, 202436 min

Consumer Talk: Timeshare update

Pippa speaks to consumer journalist Wendy Knowler who gives an update on the timeshare industry today. See omnystudio.com/listener for privacy information.

Nov 27, 202437 min

Consumer Talk with Wendy Knowler: Direct Marketing

Pippa speaks to consumer journalist Wendy Knowler about draft regulations to help protect consumers against unsolicited sales calls. See omnystudio.com/listener for privacy information.

Nov 06, 202440 min

Consumer Talk: Refunds for credit checks not paid

Pippa speaks to consumer journalist Wendy Knowler about rental agents who are charging potential tenants for credit checks that are never done. See omnystudio.com/listener for privacy information.

Oct 23, 202435 min

Consumer Talk: Auction and a few updates

Pippa speaks to consumer journalist Wendy Knowler about complaints against a local auction house about its payment practices. See omnystudio.com/listener for privacy information.

Oct 16, 202436 min

Consumer Talk: Online shopping scams

Pippa speaks to consumer journalist Wendy Knowler about the difficulty of getting customer feedback when encountering problems with an international booking site. And we share another unfortunate example of online shopping options presenting themselves as South Africa, but actually based in China. See omnystudio.com/listener for privacy information.

Oct 02, 202438 min

Consumer Talk with Wendy Knowler : The National Consumer Commission

Pippa continues the discussion with Consumer journalist Wendy Knowler We about the National Consumer Commission with regard to its handling of complaints about cars which go horribly wrong shortly after purchase See omnystudio.com/listener for privacy information.

Sep 25, 202436 min

Consumer Talk: The recall of the Checkers hummus, buying from China and more

Pippa speaks to Consumer journalist Wendy Knowler about tariffs for imported clothing, a product recall for Checkers hummus, and a follow-up on two stories we’ve covered earlier in the year where significant developments have occurred. See omnystudio.com/listener for privacy information.

Sep 18, 202438 min

Consumer Talk: Dodgy cars, disappearing ice creams and more

Pippa speaks to consumer journalist Wendy Knowler about a case where the Western Cape High Court ordered a car dealership to take back the dud Daihatsu it sold to a client in 2019. See omnystudio.com/listener for privacy information.

Sep 11, 202441 min

Consumer Talk: Irish Visas, Bok jerseys and more

Pippa speaks to consumer journalist Wendy Knowler about how the new requirement for South African citizens visiting Ireland to get a visa is throwing many travel plans into disarray. And with Bok fever running high, scammers are cashing in on the huge demand for supporters’ jerseys. See omnystudio.com/listener for privacy information.

Sep 04, 202435 min

Consumer Talk: Cellphone ID fraud follow-up

Pippa speaks to Consumer journalist, Wendy Knowler about cellphone fraud - specifically what authentication processes the networks are using to deter fraudsters - clearly not successfully enough. And, a US video of a dog setting a house on fire by chewing on a lithium ion battery prompted an investigation into how we should safely be disposing of our cellphones and their batteries. See omnystudio.com/listener for privacy information.

Aug 14, 202437 min

Consumer Talk: Cellphone ID fraud, Telesales and more...

Pippa speaks to Consumer journalist, Wendy Knowler about how fraudsters are getting access to our details and using them to upgrade their phones at our expense. She also tackles queries about call centres. See omnystudio.com/listener for privacy information.

Aug 07, 202433 min

Consumer Talk with Wendy Knowler: Peeling Automotive Paint

Wendy Knowler takes on the case of the peeling automotive paint, looks at car safety ratings, and discusses a consumer ombud notice that provides an interesting follow-up to our many stories about dodgy online retailers. See omnystudio.com/listener for privacy information.

Jul 31, 202435 min