Pippa speaks to consumer journalist Wendy Knowler about two complaints about perfume that doesn’t’ smell as sweetly as it should. See omnystudio.com/listener for privacy information.
Apr 09, 2025•34 min
Pippa speaks to consumer journalist Wendy Knowler about how stolen laptops are tracked, and what questions to ask when buying a “reconditioned” laptop. See omnystudio.com/listener for privacy information.
Apr 02, 2025•35 min
Pippa speaks to consumer journalist Wendy Knowler about what the definition of lean beef mince is. See omnystudio.com/listener for privacy information.
Mar 19, 2025•38 min
Pippa speaks to consumer journalist Wendy Knowler . See omnystudio.com/listener for privacy information.
Mar 12, 2025•34 min
Pippa speaks to consumer journalist Wendy Knowler about how customers are complaining about UberEats orders that are just not arriving. See omnystudio.com/listener for privacy information.
Mar 05, 2025•36 min
Pippa speaks to consumer journalist Wendy Knowler about issues Makro is having with some of its online deliveries and whether Sunlight Dishwashing Liquid is getting weaker. See omnystudio.com/listener for privacy information.
Feb 26, 2025•45 min
Pippa speaks to consumer journalist Wendy Knowler about how Cell C has been fined and ordered to refund one of its customers and pay her legal costs after a dispute over international roaming costs. The customer was charged an international roaming bill three times more than the bill limit she’d set before departing on an overseas trip. See omnystudio.com/listener for privacy information.
Feb 19, 2025•59 min
Pippa speaks to consumer journalist Wendy Knowler about getting a refund for a woman who was not allowed to board a long-distance bus with a paid ticket. See omnystudio.com/listener for privacy information.
Feb 12, 2025•37 min
Pippa speaks to consumer journalist Wendy Knowler about an interesting case involving a life rights investment. See omnystudio.com/listener for privacy information.
Feb 05, 2025•35 min
Pippa speaks to consumer journalist Wendy Knowler about the confusing way in which tariffs are applied to Temu and Shein purchases. See omnystudio.com/listener for privacy information.
Jan 22, 2025•34 min
Pippa speaks to consumer journalist Wendy Knowler about a Fish Hoek pensioner who got back possession of her home from tenants who hadn't been paying rent. See omnystudio.com/listener for privacy information.
Jan 15, 2025•41 min
Pippa speaks to consumer journalist Wendy Knowler about consumers who are buying the weight-loss drug Ozempic from all the wrong places. See omnystudio.com/listener for privacy information.
Dec 11, 2024•38 min
Pippa speaks to consumer journalist Wendy Knowler who says cybercriminals are ramping up their efforts and a Capetonian loses R15k in a holiday booking scam. See omnystudio.com/listener for privacy information.
Dec 04, 2024•36 min
Pippa speaks to consumer journalist Wendy Knowler who gives an update on the timeshare industry today. See omnystudio.com/listener for privacy information.
Nov 27, 2024•37 min
Amy speaks to consumer journalist Wendy Knowler about Black Friday specials and how to avoid falling for scams. See omnystudio.com/listener for privacy information.
Nov 20, 2024•35 min
Pippa speaks to consumer journalist Wendy Knowler about airline policy around cancelling flights if you’re a no-show. See omnystudio.com/listener for privacy information.
Nov 13, 2024•39 min
Pippa speaks to consumer journalist Wendy Knowler about draft regulations to help protect consumers against unsolicited sales calls. See omnystudio.com/listener for privacy information.
Nov 06, 2024•40 min
Pippa speaks to consumer journalist Wendy Knowler about the rising price of school uniforms. See omnystudio.com/listener for privacy information.
Oct 30, 2024•41 min
Pippa speaks to consumer journalist Wendy Knowler about rental agents who are charging potential tenants for credit checks that are never done. See omnystudio.com/listener for privacy information.
Oct 23, 2024•35 min
Pippa speaks to consumer journalist Wendy Knowler about complaints against a local auction house about its payment practices. See omnystudio.com/listener for privacy information.
Oct 16, 2024•36 min
Pippa speaks to consumer journalist Wendy Knowler about what rights landlords have if a tenant stops paying but won’t move out. See omnystudio.com/listener for privacy information.
Oct 09, 2024•38 min
Pippa speaks to consumer journalist Wendy Knowler about the difficulty of getting customer feedback when encountering problems with an international booking site. And we share another unfortunate example of online shopping options presenting themselves as South Africa, but actually based in China. See omnystudio.com/listener for privacy information.
Oct 02, 2024•38 min
Pippa continues the discussion with Consumer journalist Wendy Knowler We about the National Consumer Commission with regard to its handling of complaints about cars which go horribly wrong shortly after purchase See omnystudio.com/listener for privacy information.
Sep 25, 2024•36 min
Pippa speaks to Consumer journalist Wendy Knowler about tariffs for imported clothing, a product recall for Checkers hummus, and a follow-up on two stories we’ve covered earlier in the year where significant developments have occurred. See omnystudio.com/listener for privacy information.
Sep 18, 2024•38 min
Pippa speaks to consumer journalist Wendy Knowler about a case where the Western Cape High Court ordered a car dealership to take back the dud Daihatsu it sold to a client in 2019. See omnystudio.com/listener for privacy information.
Sep 11, 2024•41 min
Pippa speaks to consumer journalist Wendy Knowler about how the new requirement for South African citizens visiting Ireland to get a visa is throwing many travel plans into disarray. And with Bok fever running high, scammers are cashing in on the huge demand for supporters’ jerseys. See omnystudio.com/listener for privacy information.
Sep 04, 2024•35 min
Pippa speaks to Consumer journalist, Wendy Knowler about cellphone fraud - specifically what authentication processes the networks are using to deter fraudsters - clearly not successfully enough. And, a US video of a dog setting a house on fire by chewing on a lithium ion battery prompted an investigation into how we should safely be disposing of our cellphones and their batteries. See omnystudio.com/listener for privacy information.
Aug 14, 2024•37 min
Pippa speaks to Consumer journalist, Wendy Knowler about how fraudsters are getting access to our details and using them to upgrade their phones at our expense. She also tackles queries about call centres. See omnystudio.com/listener for privacy information.
Aug 07, 2024•33 min
Wendy Knowler takes on the case of the peeling automotive paint, looks at car safety ratings, and discusses a consumer ombud notice that provides an interesting follow-up to our many stories about dodgy online retailers. See omnystudio.com/listener for privacy information.
Jul 31, 2024•35 min
Consumer journalist Wendy Knowler warns again about falling for online scams and how to protect yourself. See omnystudio.com/listener for privacy information.
Jul 24, 2024•40 min