eCommerce Badassery - podcast cover

eCommerce Badassery

Jessica Totillo Costerecommercebadassery.podbean.com
Ready to grow your product-based eCommerce business without burning out? The eCommerce Badassery Podcast delivers real-world strategies to boost product sales, grow your online store, master email marketing, and build a thriving, profitable eCommerce business. Jessica Totillo Coster, a 25+ year retail veteran and manager of a 7-figure eCommerce business, shares actionable steps and strategies to grow the traffic, sales, and profit in your online retail store. After building her multi-six figure brick + mortar clothing boutique and working with the top experts in SEO, Web Development, Email, and Digital Marketing, she’s spilling all the secrets like the straight-talking no bullsh*t New Yorker she is. Every Tuesday, hear from Jessica and the occasional guest to learn what it takes to take your eCommerce business to the next level. Each episode is delivered workshop-style and packed full of actionable takeaways that you can implement in your business right away. WHAT WE’LL COVER ON THE ECOMMERCE BADASSERY PODCAST: - Email Marketing Strategies for eCommerce Businesses - Social Media Strategies for product-based businesses to attract new customers - Technical training for eCommerce industry platforms like Shopify + Klaviyo - Social Media and Email Marketing Content ideas for product-based business owners - Stories from other eCommerce business owners who started at their kitchen tables to build multi-7-figure eCommerce businesses - Guest experts to share the latest strategies for marketing your eCommerce business - The latest Shopify Apps, AI marketing tools, and software to help you run your eCommerce business - How to use data to make educated decisions in your business and how to determine YOUR best next steps - How to increase conversion and average order value on your eCommerce website - How to do SEO (Search Engine Optimization) for eCommerce websites - and a whole lot more! If you’re ready to step into your role as the CEO of your eCommerce business with actionable steps and strategies and enjoy a little tough love to get things done, you’re in the right place. WANT MORE SUPPORT GROWING YOUR PRODUCT-BASED BUSINESS? Check out Jessica’s courses and programs at eCommerceBadassery.com, including: - Email Badassery: Create a high-converting email automation system & make money while you sleep - SEO Badassery: Get found online and drive organic traffic without spending money on ads or time on social - Shopify Badassery: Master your Shopify store and backend - The Lounge Membership: Access ongoing marketing & paid ad support. Includes live coaching.
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Episodes

73. Replay: How to Prepare for a Smooth Holiday Season in Your eCommerce Business

Step 2 in the process of planning a kick-ass Holiday campaign is all about preparation. Now that you know what you’re doing… It's time to prep for it. We’re talking all about how to set your team up for success, how to create a kick-ass experience for your customers, and how to avoid any major tech headaches that might derail your overall success. What You’ll Learn How to make sure your tech is ready to take on the increased traffic & sales Easy ways to prep your team and keep things running...

Aug 17, 202117 minEp. 73

72. Replay: How to Plan for Q4 in Your eCommerce Business

Yep, we’re talking about the eCommerce holiday season. Q4 is coming faster than you think so tune into this week’s episode to get a jumpstart on your planning. Start early so you don’t have to stress later! This week’s episode is a replay in that the main content is the same as last year’s episode but it is a fresh recording to reflect what we might expect for 2021 vs. 2020. What You’ll Learn My favorite tool for figuring out what does + doesn’t work in your business Your next steps for planning...

Aug 10, 202113 minEp. 72

71. How to Create an eCommerce Product Page That Converts with Reese Spykerman

One of the biggest hurdles to selling products online is the fact that customers can’t touch and feel your products like they would in a brick-and-mortar store. You don’t have a salesperson to answer questions, show them other items, or help them make a buying decision. Your product page is your salesperson. So, what’s in a product page that actually converts? That’s what we’re diving into today with my guest, Reese Spykerman. eCommerce conversion expert and copywriter. What You’ll Learn What it...

Aug 03, 202155 minEp. 71

70. Biggest Lessons Learned From 6 and 7-Figure eCommerce Entrepreneurs

Have you ever looked at another eCommerce business owner and thought, “Wow! They’ve really got it all together” or “If I can just get to this next revenue level all will be right in my business.” I hear business owners say things like this all the time… but after working with so many successful entrepreneurs I know not everything is as it seems. Today we’re running through 9 lessons learned from the students of the eCommerce Badassery Megamind. What You’ll Learn What all entrepreneurs have in co...

Jul 27, 202115 minEp. 70

68. Must-Have Email Segments for eCommerce

Segmentation, you hear this word constantly but just getting started can be overwhelming and confusing. Instead of trying to get all fancy segmenting based on what people have purchased and ending up with tiny segments that leave you with missed revenue opportunities, focus on segmenting people based on where they’re at in their journey with you and your business. Today we’re talking about lifecycle segments that work for any business with any size list. Plus we’re covering what to send them and...

Jul 13, 202117 minEp. 68

67. Major Updates Coming to Shopify - Online Store 2.0 and What it Means for eCommerce Merchants

Shopify is making BIG changes and you’re going to be really excited about them. More flexibility in your store design, less dependencies on apps and developers, plus new functionality available to app developers that will serve YOU in the long-term. Today we’re covering everything you need to know, what to expect and when you might want to make the change. What You’ll Learn The latest changes coming to the Shopify platform + what it means for you How to plan for a theme update to take advantage ...

Jul 06, 202118 minEp. 67

66. How to Do Affiliate Marketing for Your eCommerce Business

What if I told you there was a way to have other people working to sell your product, but you didn’t have to pay them UNLESS they generated actual sales? That’s the gist of affiliate marketing and it can be a really powerful channel for eCommerce businesses. On this week’s episode, I’m talking to Rick Magennis, President & Founder of Bearcat Media, an affiliate marketing agency. Rick has been in the affiliate game for over a decade and even uses it for his own eCommerce business. What You’ll...

Jun 29, 202147 minEp. 66

65. iOS15 is Hiding Email Open Rates. What this Means for Your eCommerce Business.

Email open rates are going away, so what now? Is this the email apocalypse? Tune in to hear what this update means for your eCommerce business, how to prepare your email account for iOS15 and how this might impact your email marketing strategy moving forward. Spoiler alert: it’s not as bad as you think What You'll Learn Is iOS15 going to kill email marketing? How to prepare for iOS15 and what steps you should be taking right now How to manage your email marketing once iOS15 is in place Links Men...

Jun 22, 202115 minEp. 65

64. How to Create eCommerce Ad Creative that Gets Clicked

What do subject lines, headlines, and ad creative have in common? Their only job is to get them to take the next action. When you put out an ad on social media, its #1 job is to stop the scroll & get the customer to click on through. Save the selling for your website + your emails. Not sure what thumb-stopping content is? In this week’s episode, we’re learning all about how to create great ad content, why you should invest in it, and what’s working right now in 2021. What You'll Learn: The M...

Jun 15, 202134 minEp. 64

63. What to Do When Your eCommerce Business is Slow?

Summers are typically a slower time for retail, but instead of scrambling trying to figure out how to bring in more revenue, what if you took this time to enjoy your life + work ON your business. You know, all that high-level CEO stuff we don’t always get to do because we’re too busy with the day-to-day. In this week’s episode, we’re talking about how you can use this time to your advantage and set yourself and your team up for success for the rest of the year. What You’ll Learn Why the slow sea...

Jun 08, 202112 minEp. 63

62. How iOS14 Will Affect Your Facebook Ads & What to Do About it

iOS14 got you down? If you’ve been running Facebook ads for your eCommerce store or have been thinking about getting started, the latest iOS Apple update has probably got you stressed! The industry has been buzzing for a while, worrying that this was going to be the death of Facebook Ads. Yes, there are going to be some changes… and we are going to have to make some adjustments to our strategy and analysis, but it’s not going to be a digital marketing apocalypse. Tune into this week’s episode wh...

Jun 01, 202124 minEp. 62

61. 3 Things I Learned About Customer Service from a 5-Star Vacation Resort

How do you get customers to rave about you, shop with you again and again, and build a long-term sustainable business? By offering an amazing customer experience. In this week’s episode I’m sharing the 3 things I learned about business from my recent vacation + share some additional tips, tricks, and resources so you can do this in YOUR business too. What You’ll Learn 3 Big Ideas for an Amazing Customer Experience How to Get More Out of Your Employees Why Being Good at Creating the Product You S...

May 25, 202115 minEp. 61

60. 10 Tips to Improve Your eCommerce Website & Instagram Profile

Small tweaks for big results. Tune into this week’s episode to learn what most eCommerce + product-based businesses are doing wrong on Instagram + their websites. These are the most common call outs for eCommerce business owners during my live audits on Clubhouse with Bianca of Branding with B. What You’ll Learn How to optimize your Instagram profile for brand recognition + SEO How to best set up your website’s homepage to maximize sales An important piece of site experience that you might not h...

May 18, 202114 minEp. 60

59. SEO: How to Get More Clicks on Your Organic Search Results

So you did all that SEO (search engine optimization) on your website and you’re finally ranking in Google, but how do you actually get people to click through to your website? Today we’re talking about how to optimize your meta titles and descriptions to increase your clickthrough rate from your google search results. Essentially, once people see your website listed on a google search results page, how do you get them to click on your results instead of someone else's? What You’ll Learn 10 Hacks...

May 11, 202113 minEp. 59

58. Utilizing Instagram for Your Product-Based Business with Sue B. Zimmerman

Instagram… the app we love to hate. But we know that it’s a VERY POWERFUL social media platform for product-based businesses. Sometimes Instagram feels like a necessary evil as a CEO… but today’s guest is breaking it down in a way that feels a lot more fun. Sue B. Zimmerman… the Instagram expert is joining me this week for a candid conversation about what it takes to be successful on Instagram, why it IS the place to be, and the #1 thing you need to master in order to sell your products on Insta...

May 04, 202131 minEp. 58

57. How to Do Influencer Marketing for eCommerce With Cody Wittick

Influencer marketing has changed in the last few years and there is definitely a right and a wrong way to do it. Now that influencers have solidified their position in the online space and built a whole new industry if we want to take advantage of the power we need to take a different approach. Today’s guest has cracked the influencer code and he’s sharing how he got his start in influencer marketing a QALO, eventually building up the influencer roster to over 250 people - including household na...

Apr 27, 202138 minEp. 57

56. How to Drive Traffic to Your eCommerce Store

Need more traffic? You and every other eCommerce entrepreneur I’ve met :) Today we’re running through all the different ways you can drive traffic to your eCommerce store. We cover 7 main ways to do this with some specific strategies for each one. Remember, no one strategy is ever going to revolutionize your biz. All of these strategies work together, so make a commitment to creating an experience for your people across as many of these channels as you can manage. You don’t have to do them ALL a...

Apr 20, 202132 minEp. 56

55. The Best Content from the eCommerce Badassery Podcast So Far According to You! Anniversary Episode

Happy ONE-YEAR Anniversary to the eCommerce Badassery Podcast! I’m sharing the TOP 10 episodes according to YOU! Based on downloads and your feedback, these were the most helpful, most impactful and your favorite episodes. Whether you’re a new listener who wants to know where you should start (the beginning, friend ) or an OG who needs a refresher, these are the episodes you’ll want to start with. Episodes Mentioned 3 - Must-Have Email Automations for eCommerce eCommerceBadassery.com/03 4 - Quic...

Apr 13, 202116 minEp. 55

54. Smashing Glass Ceilings & Growing Through Social with Megan Tellez of Glass Ladder & Co.

From side hustle to multi-million dollar business in 4 years. Hear how Megan Tellez of Glass Ladder & Co. took her frustration for her corporate job and lack of fashionable accessories for the modern stylish woman and turned it into her dream business. A former client and badass businesswoman, Megan has such an inspiring story and journey that proves with a strategy, a willingness to learn, and a little bit of grit you too can break the glass ceiling and build a business you love and that su...

Apr 06, 202141 minEp. 54

53. 15 Ways to Spring Clean Your eCommerce Business

Every business has a way of turning into a bit of a shitshow. Things get messy, overwhelming, and not so organized. But with spring in the air and the end of Q1 upon us, now is a great time to Spring clean our businesses! In this week’s episode, we’re talking about 15 things you can do to spring clean your business right now and move forward feeling refreshed and renewed! Here’s what you’ll learn: Ways to optimize your email marketing, your business operations, your customer experience, your web...

Mar 30, 202116 minEp. 53

52. Top 10 Mistakes You're Probably Making With Your Email Marketing

Email marketing is one of the best ways to make money in your eCommerce business but there is a method to the madness. After working with so many eCommerce entrepreneurs on their email marketing I see a lot of the same mistakes or missteps and today we’re going to dive into the Top 10 mistakes and how to do it better. Here’s what you’ll learn: How to make more revenue from your email marketing What metrics you should be paying attention to Ways to consistently test and improve your email marketi...

Mar 23, 202130 minEp. 52

51. Getting Your Product On Store Shelves: How to Wholesale with Katie Hunt

Have you been thinking about adding wholesale to your business and selling to retailers? It can definitely be a great way to generate more revenue for your business, get you more visible, and make your brand a household name. But... is it right for YOUR business? Only you can truly answer that, but my guest today is laying out what it really takes to do wholesale well and what you need to know before you get started. Here’s what you’ll learn: The key foundational items you need to have in place ...

Mar 16, 202151 minEp. 51

50. An Advanced Strategy to Better Track Your Marketing Campaigns

Want a better way to track your marketing campaigns? There’s a strategy for that. Tune in to learn about a FREE tool that can help you see how your influencer marketing is working, get more accurate data about your Facebook Ad Campaigns, and even see how all of the effort you put into that last big marketing campaign performed for you. The data is out there, we just need to know how to track it properly and in today’s episode, we're going to learn exactly how to do it. Here’s what you’ll learn: ...

Mar 09, 202121 minEp. 50

49. Increase Your eCommerce Revenue with Cross-Sells & Upsells

What’s the easiest way to increase your eCommerce revenue? By selling to the customers you already have. Today I’m breaking down easy ways for you to increase your eCommerce revenue without having to spend money on ads or even acquire new customers. I’m going step-by-step to help you implement and take advantage of using cross-sells and upsells in your business. From when and where to use them, how to make sure they’re actually successful and the tools you’ll want to make it happen. Here’s what ...

Mar 02, 202115 minEp. 49

48. Are You Focused on the WRONG Things in Your eCommerce Business?

Get ready for a little tough love because you might be the reason why your business isn’t growing at the rate you want it to. Whether you’re a newbie to business or have been in business for years, if you’re not hitting your goals this might be the reason why. Tune in to hear what is holding most entrepreneurs back + what you can actually do about it. Here’s what you’ll learn: What most entrepreneurs are doing wrong Why you might be following bad advice about your business How to FINALLY move fo...

Feb 23, 202112 minEp. 48

47. From the Kitchen Floor to a 7-Figure B Corp Brand: How Kristi Soomer Built Encircled With No Fashion Experience

Armed with a second-hand sewing machine, an idea, and a little bit of grit, Kristi Soomer built a 7-figure fashion brand from her kitchen floor. Today’s guest started her brand with no fashion background and some pretty sad sewing skills, but she had a passion for her brand mission and invested in mentors and service providers to fill in the gaps. Hear Kristi’s story about how she built Encircled and what it REALLY took for her to get there. Here’s what you’ll learn: What it really takes to laun...

Feb 16, 202141 minEp. 47

46. Are You Doing THIS With Your Email Marketing?

Want to optimize your email marketing? I’ve got a little marketing trick for you - something you can use not only in your email marketing but on your website, your product pages + even on social media. If there’s an episode that you’re going to take immediate action from, this is the one! Here’s what you’ll learn: How to help your customers make a buying decision What resources you already have to figure out what your customer wants How to properly test changes in your website to ensure they’re ...

Feb 09, 202115 minEp. 46

45. Should You Have a Blog for Your eCommerce Website?

Are blogs good for eCommerce? It’s a question I get all the time. And I know the thought of having to make ANOTHER piece of content is UGH! But, I’ll tell you - it just might be worth your time. Listen in for the deets. Here’s what you’ll learn: Are blogs good for eCommerce businesses? Are blogs good for YOUR eCommerce business? What eComm companies are doing blogs right How to write blog posts that search engines love Read the Full Transcript eCommerceBadassery.com/45 Episodes Mentioned 12. Fun...

Feb 02, 202120 minEp. 45

44. How to Create an eCommerce Email Marketing Calendar

Feel overwhelmed with email, not sure what to send and when? Always scrambling at the last minute to get an email out or worse, not even sending them at all? In today’s episode, we’re walking through my simple 3-step system to create your email marketing calendar, quickly. I promise if you follow this system you’ll fill your calendar up way faster than you expect! Read the Full Transcript eCommerceBadassery.com/44 Episodes Mentioned 31. Non-Salesy Email Ideas for Product-Based Businesses ecommer...

Jan 26, 202114 minEp. 44
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