Send us a text Angela Willoughby is the Fixed Operations Analyst @ Foundation Automotive. ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker ...
Mar 26, 2024•15 min
Send us a text Dominic Scruggs is Founder & CEO @ Willowood Ventures. ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker Auto Colla...
Mar 23, 2024•13 min
Send us a text Michael Wheatley is Sales @ Business Development @ Recurrent. ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker Auto Collabs ...
Mar 21, 2024•12 min
Send us a text Jarrod Kilway is the VP of Digital Operations @ Casa Auto Group. ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: The Automotive Troublemaker Auto Colla...
Mar 14, 2024•10 min
Send us a text Elle Sweet is the Chief Compliance Officer at Fresno Acura, Marin Acura, Modesto Subaru, and Mercedes Benz of Modesto. ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other p...
Mar 13, 2024•17 min
Send us a text ASOTU was on the ground at NADA with Cody Carter from Tustin Toyota in California. Cody Carter is the Internet Sales Manager at Tustin Toyota and the #1 Toyota Salesperson in North America. ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in a...
Mar 05, 2024•4 min
Send us a text ASOTU was on the ground at NADA with Brandon Brown from Coastal Chevrolet Cadillac Nissan in South Carolina. Brandon Brown is the Sales Manager at Coastal Chevrolet Cadillac Nissan. ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in autom...
Feb 26, 2024•7 min
Send us a text In this episode of the podcast, Paul J. Daly and Kyle Mountsier have a compelling conversation with Dave O'Brien, the Co-Founder and CEO of Quantum5, and Sean O'Brien, the Director of Community Management at Quantum5. The discussion centers around the evolution of training in the automotive industry and the importance of building empathy within dealer communities. Dave, with his extensive experience in the industry, and Sean, from a newer generation’s perspective, share insight...
Feb 16, 2024•10 min
Send us a text In this engaging episode, Paul J. Daly and Kyle Mountsier sit down with Mike Wethington, Founder and CEO of Outsell, to delve into the intricate relationship between technology and human capital in the automotive industry. Mike shares his extensive experience spanning over 40 years in technology, highlighting the transformative impact of technological advancements on the automotive sector. He emphasizes the significance of embracing technology not as a threat but as an ally to ...
Feb 16, 2024•9 min
Send us a text In this episode, Paul J Daly and Kyle Mountsier engage in a detailed conversation with Amol Waishampayan, Chief Product Officer, and Lou DiGiacomo, VP of Product at fullthrottle.ai. They delve into the complexities of the automotive data landscape, discussing the significant changes in technology and privacy affecting the industry. Amol and Lou explain the challenges and opportunities presented by mobile IDs, cookie deprecation, and the evolution of audience targeting. They hig...
Feb 16, 2024•14 min
Send us a text In this episode, Paul J Daly and Kyle Mountsier have a dynamic conversation with Ashley Cavazos, Marketing Director for DeMontrond Auto Group and a key figure in WOCAN (Women of Color Automotive Network). Ashley shares her excitement about WOCAN's involvement in the upcoming ASOTU CON, highlighting the significance of their planned breakfast mixer. She talks about WOCAN's commitment to providing support and creating networking opportunities for women, especially those of color,...
Feb 16, 2024•8 min
Send us a text In this enlightening episode, Kyle Mountsier sits down with Rebecca Lindland, Senior Director of Industry Data and Insights at Cars Commerce, to discuss the evolving landscape of automotive consumer behavior and dealership strategies. Rebecca highlights the critical issue of vehicle affordability, revealing the significant gap between consumer spending plans and available inventory, especially in the new car market priced under $30,000. She offers valuable insights on how deale...
Feb 16, 2024•5 min
Send us a text Join Kyle Mountsier and Paul J Daly as they sit down with Colby Joyner, VP of Marketing and Strategy at Cavender Auto Group. In this insightful episode, Colby delves into the challenges and aspirations shaping automotive marketing today. He emphasizes the need for a unified technology platform, lamenting the complexity and inefficiencies caused by numerous software solutions. Colby also shares his vision for 2024, focusing on clarity within the organization and the industry. He...
Feb 16, 2024•8 min
Send us a text In this episode, Kyle Mountsier and Paul J Daly engage with Scott Turner, Director of Community Training, and Tony Gomez, President of Quantum5, to delve into the evolving landscape of auto sales. They discuss the critical shift from a rigid, process-driven sales approach to a more human-centric, relationship-building strategy. Scott emphasizes the importance of active listening and genuine engagement in customer interactions, moving beyond mere process adherence. Tony reflects...
Feb 16, 2024•8 min
Send us a text In this episode, Kyle Mountsier and Paul J Daly sit down with Bobby Green, an Account Executive at Yooz, to explore his fascinating journey in the automotive industry. From his initial days at Mercedes-Benz to a dynamic shift into the world of AP automation with Yooz, Bobby shares his insights and experiences. He discusses how Yooz is transforming the back-office operations of auto dealerships by automating the accounts payable process, thereby saving time and reducing human er...
Feb 16, 2024•7 min
Send us a text In this episode, Kyle Mountsier and Paul J Daly chat with Carla Wade, the newly appointed Chief Revenue Officer of LotLinx, about her dynamic journey in the automotive industry. Carla shares her experiences from working at Automotive Mastermind to transitioning into LotLinx, where she initially served as the Senior VP of Business Development. She highlights the importance of passion for the product, believing in what you sell, and how that belief translates into effective sales...
Feb 16, 2024•6 min
Send us a text Paul J Daly and Kyle Mountsier sit down with Shawn Kniffin, Director of Marketing and Technology at Germain Auto Group, to discuss the integration of marketing and technology in the automotive industry. Shawn emphasizes the crucial role of data management in today's dealership operations, particularly in understanding and utilizing customer data effectively. He shares insights into how Germain Auto Group is navigating the complexities of data, AI, and technology to enhance the ...
Feb 16, 2024•8 min
Send us a text Kyle Mountsier converses with Julie Scott, VP of B2B Marketing at Cars Commerce, about the innovative strategies being implemented at Cars Commerce, particularly their media network. Julie explains the concept of retail media networks and their growing relevance across various industries. The focus of this network is leveraging first-party data in a landscape where cookie deprecation is becoming a reality. Julie highlights the VIN Performance Media product, which offers dealers...
Feb 16, 2024•5 min
Send us a text Paul J Daly and Kyle Mountsier engage in an insightful conversation with Len Short, Founder and Chairman of LotLinx. Len shares the origin story of LotLinx, highlighting how the company evolved from aggregating data for used car window stickers to becoming a big data company in the automotive industry. He delves into the significance of tracking 196 factors that influence whether a car sells on time and how this data-driven approach enables dealers to predict sales with remarka...
Feb 16, 2024•8 min
Send us a text Paul J Daly and Kyle Mountsier have an engaging discussion with Ed Roberts, Chief Operations Officer, and Matt Norris, Fixed Operations Director, from Bozard Ford Lincoln. Ed and Matt delve into their journey of building a strong leadership structure within their organization. Matt, having stepped into Ed's previous role, shares the impact of their leadership training program on his professional and personal life. They discuss the importance of investing time in leadership deve...
Feb 16, 2024•9 min
Send us a text In this episode, Paul J Daly and Kyle Mountsier have an inspiring conversation with John Osborne, Operations Assistant at Carter Myers Automotive. John delves into his daily routine, focusing on analyzing CRM activities, website conversions, and coordinating with his team. He shares his current project of driving to a store in Williamsburg, discussing the challenges and growth opportunities it presents. John emphasizes the theme of empowerment, his chosen word for the year, and...
Feb 16, 2024•9 min
Send us a text Paul J Daly and Kyle Mountsier engage in an enlightening conversation with Drew Diehl, SVP of Digital Marketing at Stream Companies. Drew shares his expertise in digital marketing, focusing on the latest trends and changes in SEO, particularly regarding Google's Search Generative Experience (SGX). He emphasizes the importance of adapting to these changes, noting how SGX could dramatically alter how users access information on the web, potentially reducing website traffic for tr...
Feb 16, 2024•9 min
Send us a text In this engaging conversation, Paul J Daly sits down with Matt Bute, Vice President of Sales at Cars Commerce. Matt shares valuable insights on the current automotive market, emphasizing the significant rise in new car supply and the importance for dealers to effectively showcase their vehicles to the right audience. With a focus on organic traffic, Matt explains how Cars Commerce attracts 60% of its visitors through high-quality, intent-driven content, benefiting both dealers ...
Feb 16, 2024•4 min
Send us a text Paul J Daly sits down with Jenni Newman, Editor-in-Chief at Cars Commerce, at her first NADA Show to discuss the evolving car buying preferences of younger generations, particularly Gen Z. Jenni, with her extensive experience in automotive journalism, sheds light on the surprising findings that despite growing up in the digital age, a vast majority of Gen Z (80%) prefers to engage with dealerships in person rather than buying online. She emphasizes the importance for dealers to...
Feb 16, 2024•5 min
Send us a text Join Paul J Daly and Kyle Mountsier as they delve into the automotive marketing world with Erick Kirks, Marketing Director at Johnson Automotive. With over 30 years in the industry, Erick shares his unique path from growing up around used cars to leading digital marketing in automotive. He discusses his early experiences with traditional marketing, his transition to digital during its nascent phase in the late '90s, and his entrepreneurial ventures outside of automotive. Now fi...
Feb 16, 2024•8 min
Send us a text Paul J Daly and Kyle Mountsier are joined by Dave Kasabian, CMO of Yooz, to explore the company's role in automating finance processes within the auto industry. Dave shares the global scope of Yooz, emphasizing its significant growth and customer base. The focus of the discussion is on how Yooz streamlines the invoice-to-payment process for auto dealerships, transforming manual tasks into efficient, automated systems. Dave talks about the challenges of talent gaps in the indust...
Feb 16, 2024•9 min
Send us a text Paul J Daly and Kyle Mountsier sit down with Jim Farkas, General Manager of Germain Honda of Ann Arbor, to discuss the evolving landscape of automotive sales training and customer service. Jim highlights the challenges of training staff in a dealership environment where traditional methods no longer suffice. He stresses the importance of integrating various tools and creating a cohesive training process that aligns with the modern consumer's expectations. Jim shares insights on...
Feb 16, 2024•8 min
Send us a text In this episode, Paul J Daly and Kyle Mountsier chat with John Clavadetscher, the President and CCO of Outsell, at the NADA Show. John shares his extensive experience in the automotive industry and emphasizes the significance of adapting technology to dealership workflows. He discusses the importance of focusing on current customer relationships rather than solely on new acquisitions. The conversation also covers how Outsell's technology assists dealerships in understanding and...
Feb 16, 2024•10 min
Send us a text Join Kyle Mountsier and Paul J Daly as they engage in a lively discussion with Kayla Kody, VP of Marketing and Business Development at Richmond Ford, and David Regn, Co-Founder/CEO of Stream Companies. The conversation, recorded at the 2024 NADA Show, delves into the importance of building loyalty within dealerships. Kayla emphasizes the use of customer data to make interactions more personal and informed, while David discusses technology's role in enhancing customer experience...
Feb 16, 2024•10 min
Send us a text In this episode of In The Dirt at the 2024 NADA Show, Kyle Mountsier chats with Brian Kramer, the Executive Vice President of Cars Commerce and General Manager of Accu-Trade, at the Cars Commerce both. Brian shares insights from his unique journey transitioning from a retail auto dealer to a technology innovator. He discusses the capabilities of Accu-Trade in simplifying and revolutionizing the car acquisition process. Brian also delves into the integration of inventory managem...
Feb 16, 2024•4 min
