Generations of Empathy with Dave O’Brien and Sean O’Brien | 2024 NADA Show
Feb 16, 2024•10 min
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Episode description
Send us a text In this episode of the podcast, Paul J. Daly and Kyle Mountsier have a compelling conversation with Dave O'Brien, the Co-Founder and CEO of Quantum5, and Sean O'Brien, the Director of Community Management at Quantum5. The discussion centers around the evolution of training in the automotive industry and the importance of building empathy within dealer communities. Dave, with his extensive experience in the industry, and Sean, from a newer generation’s perspective, share insight...
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