Can you achieve a solid design for your products without a formal design background? Our guest is Tracy Osborn, author of “Hello Web Design” and Program Director at TinySeed. You’ll learn some of the business benefits of improving your design, how design frameworks can be valuable, how Tracy focuses her books for impact, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and fo...
Oct 29, 2021•29 min•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Jimmy Rose, founder of Content Snare. You’ll learn several automation ideas that can improve business processes, the differences between popular automation platforms, how to automate content and document collection from clients, and more. Please head over to the episode page for the detailed recap and key takeaways. Show notes Content Snare — Jimmy’s SaaS product Zapier , Integromat , IFTTT — popular automation...
Oct 22, 2021•37 min•Ep 239•Transcript available on Metacast Today we talk about service design, a holistic approach to design that considers all involved stakeholders and processes. Our guest is Eleni Stathoulis, design director at Mad*Pow. You’ll learn about the design artifacts created in service design, how Eleni conducts research, real-world examples of service design in action, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and...
Oct 15, 2021•32 min•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Jordan Skole, VP of Product Growth at Autobooks. You'll learn why it’s important to consider the entire customer experience, how copywriting can inform design, frameworks for understanding customers and creating email automations, and more. Please head over to the episode page for the detailed recap and key takeaways. Show notes Autobooks — Jordan’s current place of work Mastering Email Software with Brennan Du...
Oct 11, 2021•42 min•Transcript available on Metacast Today we talk about marketing yourself, both as a personal brand and at work. Our guest is Shawn “Swyx” Wang, an engineering thought leader and author of “The Coding Career Handbook.” You’ll learn several components of defining your brand, tips on expressing that brand in public, collateral and strategies that will help you at work, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast...
Oct 06, 2021•47 min•Ep 236•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Colin Nederkoorn, founder of Customer.io. You'll learn about the common mistakes companies make when setting up their email tools, how to best handle certain types of data, tips for providing “done for you” services, and more. Please head over to the episode page for the detailed recap and key takeaways. Show notes Customer.io — Colin’s company, a customer engagement platform Mixpanel , Kissmetrics — popular pr...
Sep 24, 2021•38 min•Transcript available on Metacast Today we talk about “franchising” — a mental model applicable in marketing and other areas. Our guest is Jordan Skole, a marketing leader and director of product growth at AutoBooks. You’ll learn how to apply this mental model, the best timing for automating processes, tips for solving marketing challenges, the importance of side projects, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite ...
Sep 20, 2021•39 min•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Jason Resnick of NurtureKit. You'll learn how to balance nurture sequences and broadcast emails, how to approach segmentation and lead scoring, tips for improving automations, and more. Please head over to the episode page for the detailed recap and key takeaways. Show notes NurtureKit — Jason’s consulting business Drip , ConvertKit , ActiveCampaign — popular email marketing tools Livestorm — webinar software...
Sep 10, 2021•37 min•Transcript available on Metacast What is behavioral economics, and how can it help us design better products? Our guest today is Kristen Berman, co-founder of Irrational Labs. You’ll learn the key concepts, tips for motivating users, how behavior shapes design, resources for studying behavior, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes , Stitcher , or Google Podcasts . Show Note...
Sep 03, 2021•39 min•Transcript available on Metacast Can we ever skip user testing and simply rely on best practices? Our guest today is Karl Gilis, co-founder of AGConsult. You’ll learn what “best practices” mean, where to find them, when user testing is still necessary, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes , Stitcher , or Google Podcasts . Show Notes AGConsult — Karl’s consultancy Episode 1...
Aug 23, 2021•44 min•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Brennan Dunn, co-founder of RightMessage. We discuss how he gained his email automation knowledge, and the best practices for email automation. Please head over to the episode page for the detailed recap and key takeaways. Show notes RightMessage — Brennan's email automation and lead generation software CreateAndSell.co — Brennan’s project where he teaches intermediate and advanced email marketing strategies Do...
Aug 13, 2021•52 min•Transcript available on Metacast What should you do to ensure your Kickstarter campaign success? How can you avoid common pitfalls in structuring your reward tiers? Our guest today is Jeremy Slagle, founder of Slagle Design. You’ll learn how Jeremy successfully launched two children's book projects, his tips on launching a crowdfunding campaign, benefits beyond funding, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite po...
Aug 06, 2021•46 min•Transcript available on Metacast Can you run a successful company while keeping a calm workplace? What practices lead to logical and thoughtful decision making, even in times of high stress? Our guest today is Hanne Vervaeck, COO at Thrive Themes. You’ll learn what “calm” means to them, practical tips on hiring, how they approach work boundaries and goals, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and...
Jul 23, 2021•42 min•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Jonny Burch, co-founder and CEO of Progression. We discuss several challenges they face while operating in the HR space — from selling their software to aligning vocabulary with customers. Please head over to the episode page for the detailed recap and key takeaways. Show notes Progression — Jonny's career growth product Progression.fyi — the original free resource Deliveroo — a popular UK-based delivery compan...
Jul 19, 2021•42 min•Transcript available on Metacast What are the principles of intuitive product design? How do we apply them to general-use software, such as a presentation tool? Our guest today is Fabricio Rosa Marques, Head of Product Design at Pitch. You’ll learn the story behind their product, how they arrive at design consensus, how they delight users, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTu...
Jul 09, 2021•42 min•Ep 226•Transcript available on Metacast Can you run effective meetings and still protect maker time? Yes, and you can even transform meetings into delightful, collaborative parts of the day. Our guest today is Douglas Ferguson, President of Voltage Control and author of Magical Meetings. You’ll learn what meetings aren’t necessary, how to run meetings that are, tips on how to make those meetings magical, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/...
Jun 25, 2021•40 min•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Ashutosh Priyadarshy, founder of Sunsama. You'll learn the story behind their productivity tool, how they define customer success, qualify new customers, and more. Please head over to the episode page for the detailed recap and key takeaways. Show notes Intercom — a popular live chat tool Typeform — a popular survey tool Superhuman — a popular email client with high-touch onboarding Amplitude , FullStory — prod...
Jun 18, 2021•43 min•Transcript available on Metacast A healthy co-founder relationship is the foundation of a good business. How can we prevent conflicts and alleviate friction? Our guest today is Shai Schechter, co-founder of RightMessage. You’ll learn the story behind RightMessage, how to navigate co-founder relationships, how to leverage different skills and personality types, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app,...
Jun 11, 2021•39 min•Transcript available on Metacast How can we grow as designers within teams and companies? What can we do to stay happy and do our best work? Our guest today is Scott Belsky, founder of Behance and Chief Product Officer at Adobe. You’ll learn how to think about your design career, learn from great designers, work with teammates and leaders, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTu...
May 28, 2021•40 min•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Liz Painter, an email strategist and conversion copywriter at Comma Comma. Liz reveals several ways in which we can improve our copywriting and make meaningful connections with our users through email. The underlying theme? Talk to your users! Please head over to the episode page for the detailed recap and key takeaways. Show notes Comma Comma — Liz's copywriting consultancy Copyhackers — copywriting instructio...
May 21, 2021•41 min•Transcript available on Metacast What makes a successful paid ad campaign? How can we make this channel work? Our guest today is Pamela Wagner, founder and CEO of Ajala Digital. You'll learn how Pamela helps clients at her agency, what tools they use, what you can do with various budgets, how to get a better return, and more. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes , Stitcher , or Google Podcasts . Show Notes Ajala Digital — Pamela's ad agency Google...
May 14, 2021•37 min•Ep 220•Transcript available on Metacast How can we use data to drive discussions and solve disagreements as a product team? How can we, as designers, take a seat at the decision-making table? Today our guest is Zack Naylor, the co-founder and CEO of Aurelius. You’ll learn how to convert data into product insights, how to evaluate quantitative and qualitative data, how to say "no" to product roadmap suggestions, and more. Download the MP3 audio file: right-click here and choose Save As. Podcast feed: subscribe to https://feeds.simpleca...
Apr 30, 2021•43 min•Ep 219•Transcript available on Metacast Today we have another episode of Better Done Than Perfect . Listen in as we talk with Moritz Dausinger, founder of Refiner. Moritz shares the story behind his survey tool, when and how to survey your users, and many other tips for making the most of the survey data. Please head over to the episode page for the detailed recap and key takeaways. Show notes Refiner — Moritz’s product, a survey tool for SaaS companies Mailparser , Docparser — Moritz’s past projects prior to Refiner Segment — custome...
Apr 23, 2021•33 min•Transcript available on Metacast What can we learn about starting new SaaS products from a multi-exit founder? Are there generalized lessons that apply for almost every product? Our guest today is Adii Pinaar, the founder of Cogsy and author of Life Profitability. You’ll learn what lessons Adii accumulated from his prior companies, how to evaluate advice before applying it, how to hire in the early stages, and more. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on i...
Apr 16, 2021•1 hr 9 min•Ep 217•Transcript available on Metacast What does it take to successfully run a content library for designers? What are the challenges? Our guest today is Ramy Khuffash, indie hacker and founder of Page Flows and Screenjar. You’ll learn about Ramy’s founder journey, how he works on multiple products simultaneously, how content products compare to traditional SaaS products, his pricing strategy, and more. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes , Stitcher , ...
Apr 05, 2021•35 min•Transcript available on Metacast How can you do better at user interviews (even if the process scares you)? Our guest today is Alli Blum, SaaS researcher and strategist. You’ll learn all about the Jobs to Be Done framework, top questions to ask, biggest challenges, best practices of conduct, and more. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes , Stitcher , or Google Podcasts . Show Notes Episode 112: Optimizing SaaS Trials with Alli Blum Better Done Tha...
Mar 18, 2021•52 min•Transcript available on Metacast Is great illustration a privilege of industry giants? What if every software project could use it freely? Our guest today is Pablo Stanley, iconic illustrator and co-founder at Blush. He shares his take on creativity, illustration systems, his favorite brands, illustration sourcing at Blush, and more. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes , Stitcher , or Google Podcasts . Show Notes Blush — Pablo’s design app Start ...
Mar 05, 2021•39 min•Transcript available on Metacast Today we’re bringing you the first episode of Better Done Than Perfect ’s Season 2. Join us for a talk with Alex Hillman, founder of Stacking The Bricks and author of The Tiny MBA. We discuss the company’s conception and philosophy, how they handle customer service, what makes a great course, and so much more. Please head over to the episode page for the detailed recap and key takeaways. Show notes Stacking The Bricks — Alex’s company together with Amy Hoy Noko , EveryTimeZone — products by Amy ...
Feb 26, 2021•1 hr 2 min•Transcript available on Metacast What makes a successful scheduling app? We may never know the exact answer, but we can learn from some of the best. Our guest today is Derrick Reimer, founder of SavvyCal. He shares the story behind his new product, calendar design tips, customer success insights, tool recommendations, and much more. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes , Stitcher , or Google Podcasts . Show Notes SavvyCal — Derrick’s product we’re...
Feb 22, 2021•38 min•Transcript available on Metacast What does it take to write a truly useful book? How do you measure and optimize reader engagement? Our guest today is Rob Fitzpatrick, author of The Mom Test and entrepreneur. You’ll hear Rob’s take on traditional publishing vs self-publishing, customer interviews, testing, iteration cycles, book marketing, reader profiles, and his DEEP writing framework. Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes , Stitcher , or Google ...
Feb 12, 2021•34 min•Ep 211•Transcript available on Metacast 
