So many times, small business owners don't know their numbers! They don't really know how much it costs to acquire a customer or how much they're spending on raw goods. They may not be watching all of the invoices to see when suppliers increase the costs or pass those increases through to their customers because they're more interested in doing what they started the business to do, rather than be a bookkeeper or accountant (except if that's what they're doing!) So, how do you manage your f...
Mar 02, 2021•30 min•Season 2Ep. 9
Do you feel like you're on a hamster wheel or forever stuck throwing stuff against the wall to see what sticks but nothing seems to be changing for you? You're not alone! A lot of small businesses go through business trying to find ways to come up with more leads, opportunities, revenue and visibility only to find that what they're doing doesn't work, over and over. What are you to do? Listen in as Jennifer, Daniel, and Patricia talk about the hamster wheel and how you can get off and start focu...
Feb 23, 2021•44 min•Season 2Ep. 8
So many small businesses say their biggest source of leads is word-of-mouth or referrals. The truth is that referrals, while they are great to get, are often hard to ask for and rarely deliver warm prospects. Listen in as Jennifer, Daniel, and Patricia talk about referrals - how to ask for them, what to do when you get one and how to manage the process of getting referrals so that you can improve your business!
Feb 16, 2021•36 min•Season 2Ep. 7
Do you ask for reviews in your business? Do you respond to reviews your customers/clients/patients leave for you? If you're not paying attention to reviews, you are likely leaving money on the table! Listen in as Jennifer, Daniel and Patricia walk you through the ins-and-outs of reviews and why you should be paying more attention to reviews and how you can use them in your business to improve your own situation!
Feb 09, 2021•41 min•Season 2Ep. 6
There are tons of buzz words that get thrown around from time-to-time in the business world. "Content Marketing" is one of those buzz words that are out there, but what exactly is it and how do you do it? Listen in as Jennifer, Daniel and Patricia go through some ways that you can use content marketing in your business to help you get more clients, more business and more opportunities!
Feb 02, 2021•33 min•Season 2Ep. 5
In any business, it's important to realize the mistakes that you've made and find the lessons that can be learned from those mistakes quickly. Sergey Brin, Co-Founder of Google, is credited with saying “Obviously you’re going to have failures. But it’s important to fail quickly.” If you can realize the mistakes and take corrective action quickly, you'll be ahead of the game! Listen in as Jennifer, Daniel and Patricia confess to some of their mistakes and what you can do to lear...
Jan 26, 2021•34 min•Season 2Ep. 4
Do you have an exit plan for your business? Or, do you have a strategic growth plan that will allow you to take your business to new heights and grow? When you look at companies like Kodak, Blockbuster, Polaroid, and others, they may have been large companies but acted small and perished. Then there are companies that started small like Uber that radically transformed their industry. We need to look at what some of those reasons may be for staying small - whether by choice or situati...
Jan 19, 2021•34 min•Season 2Ep. 3
Have you ever received a note, email, letter, or call that seemed to be completely off-the-mark? More often than not, the communique was likely due to some error in automation on the part of the sender. We've all made those same mistakes too with our own marketing - whether it was sending a message with "Happy Friday" when it was Tuesday or "Dear John" when you were speaking with Jane, our marketing and automation campaigns are only as good as the data we put in when we set our campaigns u...
Jan 12, 2021•38 min•Season 2Ep. 2
In this episode, Jennifer, Daniel & Patricia talk about how your market dominating position drives your business and what you need to think about as you look at growing your business. Listen in and find ways that you can start growing your business by differentiating yourself from your competition and gain your unfair, yet perfectly LEGAL, advantage over your competition!
Jan 05, 2021•29 min•Season 2Ep. 1
So often, entrepreneurs and small business owners feel they MUST be in the office/shop in order to get the business to function. Here's the problem with that: what do you do when you cannot be there? Listen in as Jennifer, Daniel and Patricia show you that with the rights systems and processes in place and a bit of advanced thought, you can be ready to let your business go on without you being there 24/7 for the business to not only survive but thrive!
Dec 29, 2020•30 min•Season 1Ep. 15
Do you do a lot of networking in your business? A lot of us go to a lot of events throughout the year but we don't necessarily develop the relationships that we want when we go to these events because we're networking NOT relationship-working! Find out what the difference is and how you can be a master at relationships when you listen in as Jennifer, Daniel and Patricia discuss the differences between networking and relationship-working and how you can be better at it moving forward....
Dec 22, 2020•59 min•Season 1Ep. 14
"The greatest and most successful people have coaches" - ABC's " Secret Millionaire " James Malinchak There are so many reasons for having a coach or mentor for any given situation - be it in your life, relationships or business, having an objective third-party can work really well when you're faced with questions or need help in figuring out how to move forward. Listen in as Jennifer Glass, Daniel McCraine and Patricia Reszetylo go through why having a coach or mentor can make a difference and ...
Dec 15, 2020•51 min•Season 1Ep. 13
In this episode, Jennifer Glass, Daniel McCraine, and Patricia Reszetylo take a deep dive into some of the biggest mistakes many small business owners make, regardless of industry or experience, and how they've helped their clients navigate the waters to reverse course or correct those mistakes and learn from them to grow their businesses. In this episode, we also talk about profit & loss statements, income statements, free cash flow statements, investments from venture capital or friends &a...
Dec 08, 2020•37 min•Season 1Ep. 12
Jennifer, Daniel and Patricia are just like you and have made many mistakes over their careers but that didn't stop them from coming up with a plan and strategy to get them back on track. Listen in as they tell you all about what their mistakes were and how they navigated the journey to recover and get to where they are now!
Dec 01, 2020•56 min•Season 1Ep. 11
For some people, the term "Hobby Business" may mean one thing but to the Internal Revenue Service, the IRS, it means something different. Listen in as Jennifer, Daniel, and Patricia talk about what the difference is and how you can protect yourself against any issues with "hobby businesses" and the IRS, because It's the Bottom Line that Matters!
Nov 24, 2020•29 min•Season 1Ep. 10
Would you build a house without walls? Would you put up a building with the roof going first? Of course not, but so many business owners don't know what they don't know about how your organization's legal structure can be a major factor in your business's ability to function the way you want it to. Listen in and find out how you can make sure your four walls are strong, secure and will stand up to any test that may be thrown at it when Jennifer, Daniel, and Patricia show you that It's the ...
Nov 17, 2020•34 min•Season 1Ep. 9
In this episode, Jennifer, Daniel, and Patricia talk about the difference between a Unique Selling Proposition (USP) and a Market Dominating Position (MDP). It's not only in terms - there is a clear difference between a USP and MDP and how you use them makes a difference to your marketing and overall success. Listen in and see what nuggets you can get and how you can use an MDP to help you grow your business, because It's the Bottom Line that Matters!
Nov 10, 2020•38 min•Season 1Ep. 8
As business owners, we all know how important it is to gain more knowledge and that competitive advantage. One of the best ways that we know to do that is through the books written by industry experts where they share their "mojo" with us and allow us to get a glimpse into their world. In this episode, we review our favorite books and what we hope for as we "break the spine" on those works. We talk about Grant Cardone, Dan Kennedy, Christina Daves, John Maxwell, Nick Loise & Darr...
Nov 03, 2020•43 min•Season 1Ep. 7
In this episode, we talk about business succession planning - what are the key aspects of looking at transferring your business onto your children or other people as it relates to skills, interest, finances and more. Listen in as Jennifer Glass, Daniel McCraine and Patricia Reszetylo give you amazing nuggets that you can use in your business planning now, so that when you're ready to move on and transfer your business to your kids, you won't have an ugly surprise coming up and biting you! For mo...
Oct 27, 2020•41 min•Season 1Ep. 6
As we start a new business, one of the first things we often do is organize our entity with the state so that we can start doing business in the state. However, if you don't know if your entity's structure is set up the correct way, you can be in for a major surprise down the road. Find out why Patricia Reszetylo says you need to know the five things your accountant and attorney aren't telling you when they setup your business - either because they don't know or they don't necessarily think it's...
Oct 21, 2020•39 min•Season 1Ep. 5
It's been said that before you even open your business, you want to consider how you're going to exit the business. It's similar to the line about boat owners - the happiest days in a boat owner's life is when they get the boat and when they sell the boat. When you're in business, there are many questions about what you need to pay attention to as you begin to think about leaving your business. What do you need to focus on? What do you need to do to get ready for a sale/transfe...
Oct 13, 2020•24 min•Season 1Ep. 4
In this episode, Jennifer Glass, Daniel McCraine and Patricia Reszetylo discuss what you need to know about business continuity and why it is something you want to start thinking about now and not wait until there's some sort of disaster or other issue that may arise that can cause havoc for you in your business! If you like what you heard in this episode, please consider leaving us a review and/or liking us so we can continue sharing the best information with you. And, if there is something spe...
Oct 06, 2020•27 min•Season 1Ep. 3
You wouldn't go on a cross-country trip without a map or GPS, right? You wouldn't build a house without blueprints, right? In this episode, Jennifer Glass, Daniel McCraine, and Patricia Reszetylo show you why having a business plan is important to your business and how you can make one that works for your needs and business so your business can be setup properly and without having to worry about "going off the rails!"
Sep 29, 2020•24 min•Season 1Ep. 2
In this episode, Jennifer Glass, Daniel McCraine, and Patricia Reszetylo talk about MVP - Minimum Viable Product - and why it is important to business. Too many people start a business thinking they need a website, logo, social media, and so many other pieces of collateral before they even make a sale, they forget the one important focus: business. Sure, a website may be important for an eCommerce business, but for most retail businesses, a website, in the beginning, may be ov...
Sep 22, 2020•29 min•Season 1Ep. 1