Send us a text We are excited to have Matt Girouard and Jamie Bocchino on the show. Just in case you’re living under a rock, we are still here in beautiful Las Vegas for the Profit Rocket Summit! For those of you who don’t know our guests, they are both from NextGen Aire, an HVAC service company based in Amesbury, MA, where Matt is the owner and founder and Jamie is the office manager! NextGen Aire is a family-owned and operated business specializing in residential and commercial heating and coo...
Oct 22, 2022•19 min
Send us a text Guess where we at? That’s right; Vegas, baby!!! For the 2nd time in our podcast, we welcome Ismael Valdez on the guest’s chair! For those of you who don’t know Ismael, he is the owner and CEO of Nexgen Air Conditioning Heating and Plumbing which is based in Anaheim, CA. His journey started out as a young aspiring HVAC technician over 15 years ago and he hasn’t forgotten his roots. He believes in the family unit and treats every customer like they are part of his own. His continued...
Oct 22, 2022•21 min
Send us a text We are still live here in Las Vegas, NV for the Profit Rocket Summit and we are excited to have Roland Serb for the first time in the show! For those of you who don’t know Roland, he is the operations manager at Access Heating & Air Conditioning, Inc. an Idaho-based HVAC service company that is responsible for keeping homes comfortable and providing quality HVAC services for 50 years! He has previously worked in the construction industry before he joined his father-in-law at A...
Oct 22, 2022•14 min
Send us a text Yes, we are still in Vegas and yes, we are still at the Profit Rocket Summit. This episode is going to be EPIC because now, we got the man behind this awesome event! Our guest is none other than the man himself, Victor Rancour! If you don’t know Victor, he is the CEO of the Profit Rocket Group and the owner of Absolute Airflow. He’s known for his knack for starting and scaling companies! His passion for not only growing his own companies but also helping others not have to go thro...
Oct 22, 2022•13 min
Send us a text Yes, we are still here in beautiful Las Vegas, NV for the Profit Rocket Summit. Joining us in this episode is the tandem of Blake Monforte and Jordan Wiggins! They are both selling technicians at billyGO. If you’re unfamiliar with billyGO, they are a home services company based in Grapevine, TX that specializes in emergency plumbing repairs and comprehensive AC and heating services at an honest and affordable price. In this episode, we talk about their humble beginnings, why billy...
Oct 21, 2022•19 min
Send us a text We are still live in Las Vegas, NV for the Profit Rocket Summit! In this episode, we are joined by Dustin Van Orman! Dustin is the marketing manager at Any Hour Services. If you’re not familiar with Any Hour Services, it is a family-owned company that provides HVAC, electrical, and plumbing services since 1961! Aside from helping homeowners by providing quality services, they are also active in community outreach programs and helping families in need! In this episode, we talked ab...
Oct 21, 2022•18 min
Send us a text Guess what? We are still in Las Vegas, NV for the Profit Rocket Summit! In this episode, we are excited to have David Ocampo as our guest. For those of you who don’t know David, he is the general manager of Absolute Airflow, an HVAC service company serving Southern California residents and yes, he is working alongside the Rocket Man himself, Victor Rancour! We talked about what is like working with Victor and his mindset of growth, where the value of bringing rookies into the busi...
Oct 21, 2022•20 min
Send us a text We are still live in the fabulous Las Vegas, NV for the Profit Rocket Summit! Today, we are excited to have Judge Graham on for the first time on the show! He has worn different hats in his career (aside from his cowboy hat of course), he currently is an active operator, investor, and speaker, he serves on boards, and is an acclaimed author. Judge is a hard-hitting and proven entrepreneur with a successful track record of starting, growing, and selling 9-figure companies. In addit...
Oct 21, 2022•17 min
Send us a text We are so excited to announce that we are LIVE at the Profit Rocket Summit in fabulous Las Vegas, NV! Kicking off our first of many live episodes is Amanda Triolo! For those of you who don’t know Amanda, she is the CEO of Grasshopper Heating & Cooling, based in Albany, NY. In this episode, she introduced Kelly Osterlitz, her first executive hire in Grasshopper, and talked about how their partnership started and what has come from the serendipitous friendship! We cover their or...
Oct 21, 2022•18 min
Send us a text For the second week in a row, we will be having TWO guests in our show! This week, we are excited to have Billy Stevens back and he’s got some company, Chris Meseke is also joining us! If you are still unfamiliar with Billy, he is the founder and CEO of SeraSystems and the CEO of BillyGo. On the other hand, Chris Meseke works to run the beast that is SeraSystems as Head of Product. SeraSystems provides immense contributions to making businesses profitable and operations more effic...
Oct 12, 2022•1 hr 14 min
Send us a text FOURSOME ALERT! What a way to kick off the month of October with our 2nd-ever 2-guest episode! This week, we are excited to have Ryan Blackburn and Robert Smith of the Prestige Contact Group on the show! Robert is the CEO and the co-founder while Ryan is the director of business development and the co-founder as well. They created Prestige Contact Group as a result of their experience with other vendors in this industry. Their vision for Prestige was born out of that experience an...
Oct 05, 2022•1 hr 14 min
Send us a text This week, we are happy to have Stephanie Gorton on the podcast! For those of you who don’t know Stephanie, she is the current VP at The Energuy Inc. She is a 5-year veteran in the industry and her start at Energuy is a unique one; she was an Energuy customer and randomly applied to one of their job postings! If you do not know Energuy, they are the number one HVAC contractor solutions partner in California. Their goal is to make home performance contractor businesses successful. ...
Sep 28, 2022•1 hr 15 min
Send us a text This week, we are excited to have Kevin Thornton on the podcast! For those who do not know Kevin, he is the current VP of Dealer Success at JB Warranties. Over his career, he has led revenue teams that have produced sales of over $1B in software and services. Most recently, Kevin has held senior executive positions in the Field Services industry with Service Fusion, Baytek, and ECI Software. His passion for field service and helping dealers thrive and succeed through digital adopt...
Sep 21, 2022•59 min
Send us a text Let’s start September with a familiar face, shall we? This week, we welcome back Billy Stevens to the podcast! Billy is the founder and CEO of SeraSystems and the CEO of BillyGo. SeraSystems provides immense contributions to making businesses profitable and operations more efficient. This is why it is important to use Sera to ensure the success of your business during the shoulder season. That is one topic we want to get into, and more! Join in on the conversion to ensure your bus...
Sep 07, 2022•1 hr 6 min
Send us a text We are glad to have Dan Antonelli back on the podcast this week! For those who do not know Dan, he is the President and Creative Director of KickCharge Creative, based in Warren County, NJ. His passion for brand building and logo design goes all the way back to when he was hand-lettering trucks at 15 years old. He took that same passion and brought KickCharge Creative to life, a full-service, award-winning advertising agency that’s setting the standard for marketing small and mid-...
Aug 31, 2022•1 hr 18 min
Send us a text This week, Victor Rancour returns to the podcast! For those of you who don’t know Victor, he is the owner of Absolute Airflow and the CEO and founder of Service Rocket. His rise in the industry from a top repair man to sales and service manager to owner has been incredible. He took Absolute Airflow from scratch to over $20 million in revenue in 24 months and is now one of the top HVAC companies in California! He co-founded Service Rocket, which helps business owners and their team...
Aug 24, 2022•58 min
Send us a text This week, we are joined by Cassie Pound. She is the current Vice President of Quality Heating, Cooling & Plumbing, based in Glenpool, OK. She’s an 8-year veteran in the HVAC industry; her background always stayed true to HR, sales, and people management and had managerial experience in the retail industry. When she got married in 2013, she decided to pursue other opportunities and entered the HVAC industry with her husband a year later. Since this is a family-owned business, ...
Apr 13, 2022•43 min
Send us a text This week, we are joined by Tom Howard. He is the current Vice President of Customer Experience at Service Titan and the owner of Lee’s Air, Plumbing, & Heating. He got his start at just 15 years old after a guy who fixed their refrigerator offered him a job. After that, he had a job in the finance industry and then went back to Lee’s to be their general manager and eventually became the owner. In his first year back, he almost doubled the company's revenue to $3 million. Now?...
Apr 06, 2022•1 hr 7 min
Send us a text In this week’s episode, we are joined by Michael Torbay. He started his career as a musician and a jingle-writer. Today, he is the creative director of Torbay Partners and a Partner Wizard of Ads, where they abandon the traditional ad agency model and introduce the Wizard of Ads Partner model. This model states that their benefit to the client is in how well the project delivers results, not the amount of hours they spent on the project itself. Michael’s unique approach of creatin...
Mar 30, 2022•1 hr 19 min
Send us a text This week, we are joined by Dennis Yu. If you haven't heard of Dennis, you might have heard about his Dollar A Day Strategy. He started his foray into marketing when he was 15 years old, selling a website with no clue on how to build it. Today, he is the CEO of BlitzMetrics, and over his career has worked with some of the top brands, including Golden State Warriors, Nike, and Rosetta Stone. Dennis' personal mission is mainly focused on mentorship, so he turned his enthusiasm for d...
Mar 23, 2022•1 hr 4 min
Send us a text Jody Underhill has been around the digital marketing world for quite some time and has worked with some of the biggest names in the industry (like Russel Brunson, Josh Nelson and Frank Kern). He has also worked with some of the top home services companies, too (like A1 Garage door aka Tommy Mello). Instead of talking about digital marketing, we are going to talk about hiring top talent into your business. Jody is the founder of Rapid Hire, a top recruiting firm that utilizes new-a...
Mar 16, 2022•51 min
Send us a text This week, we are joined by Joe O’Grady AKA Director of Awesomeness and the co-founder of The Service Profit Group. Prior to that, Joe got his start as an Inside Sales Manager at a Florida-based home services company, Clockwork Home Services. It was there that he learned how to train almost everyone, from owners to techs and everyone in between. Having leveled up to a Director of Operations role at a $7 million per year HVAC and plumbing business, he recognized his true calling in...
Mar 03, 2022•50 min
Send us a text This week, we are joined by none other than Billy Stevens! He is the founder of Sera Systems and the CEO of BillyGo. He began his career with Berkeys, an HVAC and plumbing company based in South Texas. Having repositioned their brand to better situate themselves in the market, he noticed another key obstacle in their growth: chaos in the office. Enter in Sera, a software that helps to simplify business operations AND improve your bottom line to help businesses grow. That and more....
Feb 23, 2022•1 hr 14 min
Send us a text This week, we are joined by the Chicken Lady herself, Kathy Nielsen! She's the owner and consultant of Operations Excellence LLC. After a successful manufacturing and imports career, she became involved in the HVAC industry, where she embarked on a journey from CSR to office manager to GM. Her stint in managing a plumbing company is where she discovered her passion for educating and coaching business owners. Kathy’s passion is for operations, an often overlooked aspect of a busine...
Feb 16, 2022•58 min
Send us a text We’re bringing back Tersh Blissett! He's the owner of Service Emperor and also the co-host of the Service Business Mastery podcast Shop Small SAV. Rather than talk business, we’re going to talk podcasting. But not the standard podcast that you think of; a local podcast to your area and why doing one can bring value to the people in your marketing. In addition, how it can have a drastic impact on your SEO along with brand visibility. Enjoy! How to start a local podcast? What type o...
Feb 09, 2022•37 min
Send us a text This week, we are excited to have Travis Ringe on the show. A 12-year veteran in the industry, he’s also the co-founder of Proskill Services with his brother Tyler. From plumbing to HVAC services to water treatment, they are indeed the leading multi-service company in Arizona! Sit back, relax, and have your favorite drink by your side as you don’t want to miss this episode! What was it like starting a company during a recession? How do you build value with online pricing? How do y...
Feb 02, 2022•50 min
Send us a text In this week's show, we welcome video specialist Kevin Le to the show. Kevin is a content creator, videographer, photographer, husband and dad. His specialty? Working with clients to fulfill their vision, bringing their brands to life via the power of video. His Video Launch Stack method helps businesses reach and engage more customers without the hassle of trying to come up with ideas for content. We're going deep on video marketing and branding in this show. So grab your bevy’s ...
Jan 27, 2022•1 hr 4 min
Send us a text Parker and Sons is a 9-figure per year business, and at the helm of their growth is none other than Josh Kelly. He was responsible for taking their business from around $7 million to over $196 million in 15 years. He is now the COO and co-founder Clover, a top-tiered consulting and marketing firm based out of Phoenix. Helping over 50 companies grow from 7 Figures to 8 Figures and over a dozen grom from 8 Figures to 9 FIGURES!! Marketing? Sales? Operations? Growth? All topics we wi...
Jan 19, 2022•1 hr 2 min
Send us a text In this week’s show, we welcome Everett Lippel as our guest. Everett started in the industry 13 years ago in the sales department, working his way up to a General Sales Manager position. Currently, he is the National Sales Director for Supply Smart on top of being a product consultant/ambassador for Sera. We imagine we will talk about sales, but we will also dive into automation. More importantly, tho, as we automate more, how can we keep the ‘human element’ at the forefront of wh...
Jan 12, 2022•1 hr 7 min
Send us a text We’re back and kicking off the year with Ellen Rohr. Fun fact: she was employee #1 at Benjamin Franklin Plumbing (and also One Hour Heating), growing with the company all the way into the role of President, helping steer their growth to over 47 franchises within 2.5 years! From there, she moved into a coaching role with Nexstar, helping with the financial management of tradespeople and their businesses. Her knack? Building simple and powerful financial systems to help businesses g...
Jan 06, 2022•54 min