Join your host Glenn as he takes you on an exciting tour of the Virgin Hotel Las Vegas with special guest Cliff Atkinson, the President of Virgin Hotel Las Vegas. In this episode, you will explore the remarkable changes and improvements made to the property. Walk along with Glenn and Cliff to learn about: • The integration of various elements to create a cohesive and vibrant resort experience. • The reimagined center bar, which serves as the property's energy hub. • The unique offerings at Nobu,...
Jul 24, 2024•27 min•Transcript available on Metacast Join us as we dive into the world of casino resort design with two industry experts! Discover Winstar, an incredible casino resort project in Thackerville, Oklahoma, led by the Chickasaw Nation and designed by HBG. We interview Rob Juergan, Principal and Architectural Designer at HBG Design and Ray Mabry, Principal and Dallas Office Leader Project Highlights: • 6,500-seat performance venue: Lucas Oil Live • 304-room hotel • Cascades: A large outdoor pool area • World-class music venue hosting ro...
Jul 21, 2024•40 min•Transcript available on Metacast Elizabeth Mullins is COO of Flâneur Hospitality is a seasoned hotelier with a passion for luxury hospitality. She shares her journey from the Ritz-Carlton to leading a new boutique hotel in NYC. Discover what sets her hotel apart and her unique approach to creating unforgettable guest experiences at the Fifth Avenue Hotel. • Dive into the world of luxury hospitality with Elizabeth as she talks about her journey from the Ritz-Carlton to running a new boutique hotel in NYC. 🏨✨ • 🌟 Discover what ...
Jul 20, 2024•34 min•Transcript available on Metacast Nezar Akeel is Founder & CEO of MAXPRO Fitness and shares insights around the importance of in-room workout options for travelers. It's so easy, even i coiuld do it! Plus, MAXPRO has partnered with Shaquille O'Neill too so this is legit.
Jul 16, 2024•36 min•Transcript available on Metacast Anna Blue(President of the AHLA Foundation, Lisa Cain(Co-founder and Managing Partner, Hospitality Internships), and Timothy Flohr(Co-founder and Managing Partner, Hospitality Internships) from the AHLA foundation are here to talk about getting young people into the industry and ways that Hospitality Internships can help open the door for the next generation of hoteliers.
Jul 10, 2024•40 min•Transcript available on Metacast Peter Shaindlin, COO of Halekulani Corporation, discusses the importance of providing an iconic experience for guests and how luxury hospitality has evolved over time. In this interview you’ll hear: Halekulani is a 107-year-old hotel with a rich history and tradition of hospitality. Luxury hospitality is about more than just the physical amenities; it's about creating a feeling and an emotional connection. Guests are looking for safe havens that provide respite from the craziness of the world. H...
Jul 10, 2024•36 min•Transcript available on Metacast Today, we're diving into the dynamic world of hotel branding with Dean Winter from Swire Hotels. They're reimagining luxury with their East Hotel Miami, embracing a fresh "alt luxury" approach. Here's what's changing and why it matters: Evolution of East Hotels: Originally targeting corporate travelers, Swire Hotels recognized a shift in customer demographics and needs over their 14-year journey. Introducing Alt Luxury: Catering to a younger, well-traveled audience (25-40-year-olds), they're ble...
Jul 03, 2024•15 min•Transcript available on Metacast Jay Leonard, Complex GM of Wyndham Lake Buena Vista Resort Area Disney Springs, shares how he runs this complex at Walt Disney World, what challenges being near such an attraction brings, hurricanes, community involvement, and Jay's dedication to guest experience. Stay tuned for more insights and interviews on hospitality's leading show! 🎙️
Jul 03, 2024•31 min•Ep 779•Transcript available on Metacast Anthony and Glenn shoot the breeze today!
Jun 20, 2024•24 min•Transcript available on Metacast Charles Oswald, CEO of Aperture Hotels, talks about how they are bringing focus and depth to the complex and crowded field of hotel management. What was have they been able to stand out and what is their main focus through the rest of 2024?
Jun 19, 2024•43 min•Transcript available on Metacast Shannon McCallum , Vice President of Operations with Resorts World Las Vegas shares what it's like running the trio of hotels -- Las Vegas Hilton , Conrad Hotels & Resorts Las Vegas, and Crockfords -- at the casino resort. Plus, how the property continually evolves, the sharp rise of conventions, and a bit on leadership too....
Jun 18, 2024•44 min•Transcript available on Metacast Ashish Verma, Senior Vice President, Luxury Division, The Unbound Collection by Hyatt talks about how he under his leadership The Chatwal is now recognized among the top luxury boutique hotels, voted #1 of the 20 Best Hotels in New York City by Condé Nast Traveler in 2022 as well as one of the Best City Hotels in the Continental U.S. by Travel + Leisure in 2021. How was he able to make that happen?
Jun 12, 2024•46 min•Transcript available on Metacast Joelle Park , SVP & Chief Marketing Officer at BWH Hotels shares the company's strategy of leveraging its mothership brand through it’s "Life's a Trip" campaign to promote all its brands. Plus, how AI affects advertising, staying authentic and why travel influencers actually matter....
Jun 11, 2024•39 min•Transcript available on Metacast Ben Weinberg and Mike Weiss, Founders of Trailborn, are talking about how they have created unique hotel experiences in the great American outdoors. Each Trailborn hotel puts guests at the heart of the country’s most extraordinary outdoor destinations – from national parks to coastal cliffs, and snow-capped mountains to sun-soaked beaches. Trailborn combines elevated, thoughtful design with an authentically local experience to create a memorable stay for outdoors enthusiasts.
Jun 08, 2024•29 min•Transcript available on Metacast Last week at SonestaCon24 we had the chance to hear from Sonesta’s CBO Elizabeth Harlow and CMO Chris Trick about how the company will define itself to the consumer. We discuss giving their customers access to things you can’t buy with a relationship with Rolling Stone magazine, its rewards program and how they’re leveraging micro influencers.
Jun 06, 2024•17 min•Ep 772•Transcript available on Metacast Sloan Dean is CEO of Remington Hospitality and is focused on smart growth. For them that means going all in on places such as Caribbean and Latin America. Today, we learn more about their strategy and much more about the financial state of the hotel business.
Jun 02, 2024•33 min•Transcript available on Metacast Sonesta Hotels is hosting its first ever brand conference after a few years of furious growth and creating a company trajectory. Here in Las Vegas we speak with CEO John Murray and Keith Pierce, EVP, Development and Franchise, to hear how it all came together and what’s next.
Jun 02, 2024•16 min•Transcript available on Metacast What does it take to be a multi-unit GM at the #1 airport restaurant in the US? Jason Dix oversees both One Flew South locations at Atlanta Airport and will share his view on airport restaurant food trends.
May 23, 2024•31 min•Transcript available on Metacast We're at the Marriott New York JFK Airport with GM Mark Irgang taking a look at the next-generation airport hotel, brought to us by Chartwell Hospitality.
May 17, 2024•44 min•Ep 767•Transcript available on Metacast Tatiana Sheveleva, Partner & Co-Founder of Chapi Chapo Design joins to talk about what it takes to found a design firm in recent times and why her and her team have been able to get some of the most prestigious brands in the world to work with them....
May 15, 2024•35 min•Ep 766•Transcript available on Metacast It's just a year away!! REAL ID is coming to an airport near you May 7, 2025. Is your license compliant? How do you know if it is, and what can you do about it? Simone Davis is the Director of REAL ID at TSA and shares what we all need to know.
May 14, 2024•23 min•Transcript available on Metacast Over in the UK, Steven Hesketh is known as the Hospitality Hero because he’s empowering people like us to be our Hospitality Hero. Today, we learn about the essential elements needed to rev up your hotel’s business as well as your career while getting a glimpse into the state of the UK hotel business.
Apr 30, 2024•32 min•Transcript available on Metacast Webb Wilson, CEO and Chief Investment Officer at KWC Management, talks about what it's like to be running a company that holds the legacy of one of the most famous hoteliers there is. How does the history of Kemmons Wilson drive his strategy for future success?
Apr 24, 2024•41 min•Transcript available on Metacast Embassy Suites is celebrating its 40th anniversary, but it's not relying on the past. Undergoing a dynamic transformation Bonnie Campagnuolo , Global Brand Head, Embassy Suites by Hilton, shares hoew the brand continues connecting to owners and customers.
Apr 23, 2024•43 min•Transcript available on Metacast We're at Wynn Studios in Las Vegas with Todd-Avery Lenahan, President and Chief Creative Officer with Wynn Resorts discussing the secrets of building the company's different projects such as the $3.9 billion under construction Wynn Al Marjam in UAE and the potential $12 billion NYC property.
Apr 23, 2024•52 min•Transcript available on Metacast Dan Lesser of LW Hospitality Advisors cuts through the noise and shares the real truths about the state of hosptiality. Plus, San Francisco and NYC are smart investments?
Apr 17, 2024•36 min•Transcript available on Metacast Amaury Piedra, Managing Director of Caribe Royale Orlando shares the secret behind a massive $140 million property reinvention that reinvented an aging hotel into a four-star jewel! FYI, when I visited they had 98% occupancy at rates they’d never get before this project.
Apr 16, 2024•24 min•Transcript available on Metacast Get to know AHLA Interim President/CEO Kevin Carey! Kevin makes his first appearance with us so we get an update on the direction of the AHLA, its leadership search and how the organization is doubling down on sustainability with its partnership in Green Key Global.
Apr 15, 2024•15 min•Transcript available on Metacast Sales & Marketing have been around for so long it can be hard to find ways to be innovative. Bruce Himelstein, founder of the BJH group, shares how he continues to find ways to change these fields to keep things fresh and stand out from the crowd.
Apr 11, 2024•49 min•Transcript available on Metacast Tom Roelens, Managing Director at Atlantis, The Royal in Dubai shares how his career led him to lead one of the top properties in the world. This one year old property was designed to complement Atlantis, The Palm and we share how they created, programmed and launched this property....
Apr 10, 2024•41 min•Ep 757•Transcript available on Metacast 
