Send us a text Transform your Practice in 2025 - Schedule a Consultation Today! Bring Brian Wright to your Practice and Get 2025 Kicked off with a Bang! What if transforming your healthcare practice into a hospitality-driven business could set you apart from your competitors? This episode of the New Patient Group Podcast delves into the heart of this question, sharing insights from a serendipitous conversation with a former Invisalign patient. Discover the power of hospitality, convenience, and ...
Nov 18, 2024•45 min•Ep 116•Transcript available on Metacast Send us a text Schedule an Online Consultation Book Recommendation that Brian Mentions in this Episode - What to Say When You Talk to Yourself Unlock the secrets to transforming your medical practice with strategies that prioritize vision over mission and employee and customer experiences over mere services. Discover how forward-thinking doctors can elevate their practices by blending clinical excellence with superior non-clinical interactions, allowing growth without the heavy burden of adverti...
Nov 01, 2024•37 min•Ep 115•Transcript available on Metacast Send us a text Schedule an Online Consultation Make sure and come see Brian on stage at the upcoming Invisalign Summit! About your Host: “Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team. You must partner your practice with his companies.” Dr. Staci Frankowitz - Orthodontist We tackle the crucial question: How can we align treatment plans with what patients truly value? Hear a compelling case study where flexibility and patient-centered care took cen...
Oct 21, 2024•17 min•Transcript available on Metacast Send us a text Click here to receive the Navy Seals Trust vs. Performance for Free. Enter code "Trust" at checkout to access the above for free. Unlock the secrets to creating a powerhouse team in your healthcare practice with insights from Dr. Jep Paschal and office manager Lisa Tarino. They share their expertise on the pivotal role of trust in building high-performing teams, underscoring the necessity of hiring individuals you can depend on and letting go of those you can't. Lea...
Oct 01, 2024•1 hr 13 min•Transcript available on Metacast Send us a text Click here to learn more about and register for the event that made all others obsolete Click here to Schedule a Business Consultation so We can Transform your Practice: About your Host: About your Host: “Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team. You must partner your practice with his companies.” Dr. Staci Frankowitz - Orthodontist Brian Wright, known as the “Tony Robbins” of Dentistry and Orthodontics, brings a game changing ...
Sep 09, 2024•8 min•Transcript available on Metacast Send us a text Take Action and click here to schedule a consultation with us! NPG Iconic - Click here to learn more about and register for the event that made all others obsolete www.NewPatientGroup.com Can the advice from your clinical peers actually be sabotaging your orthodontic or dental practice? Find out in this eye-opening episode of the New Patient Group audio experience with your host, Brian Wright. We explore the significant impact of peer influence on your business success and how to ...
Sep 03, 2024•18 min•Transcript available on Metacast Send us a text On-Site Workshop with a Six Figure Growth Plan - Click Here to Learn More Learn Advanced and Cutting Edge Skill Sets Used by the Finest People Businesses in the World, such as the Ritz Carlton and other famous Companies: - Leadership - Sales Fundamentals - Hospitality - Consumer Psychology - Verbiage - Presentation Learn How to Apply the Skill Sets Above to each of the following: - Existing Patient Experience - New Patient Experience - New Patient Phone Call - Existing Patient Pho...
Aug 01, 2024•25 min•Transcript available on Metacast Send us a text Ever wondered how a passion for snow skiing can shape a dynamic orthodontic career? Join us for a high-energy Rapid Fire Session with Dr. Brynn Cooper, an innovative orthodontist with practices in Houston and Lake Jackson, Texas. Dr. Cooper shares her journey through dental and ortho school, her favorite hobbies, and her life as a mom of three. Tune in to hear about her educational stints at St. Louis University and the University of Texas Health Science Center, and why she would ...
Jul 15, 2024•7 min•Transcript available on Metacast Send us a text Click here to Schedule a Consultation with Brian Wright How an Invisalign Clear Aligner Delivery Appointment Mishap and a Whole Foods Meat Market Mishap create poor patient and customer experiences. Can a single miscommunication cost you a loyal patient? Uncover the secrets to creating exceptional patient experiences that not only retain existing patients but also turn them into superfans. We share compelling real-life stories, like a miscommunication involving a patient's cl...
Jul 08, 2024•27 min•Transcript available on Metacast Send us a text Click here to learn more how innovative video marketing can help your practice by www.NewPatientGroup.com What if you could transform your business into a customer-centric powerhouse, delighting customers and boosting your bottom line? Our latest episode offers the blueprint for creating exceptional customer experiences that keep customers coming back for more. We tackle the crucial question every business owner must ask: "How do I get what I want from my team and customers w...
Jul 01, 2024•44 min•Transcript available on Metacast Send us a text www.NewPatientGroup.com - The Employee & Patient Experience Company Transforming culture, training and digital marketing practices by implementing life changing experiences for you, your team and your patients. We believe experience is the key to increasing new patients, sales, conversion, compliance, cash flow, referrals and more. We believe experience is the key to reducing stress, chaos, advertising costs, employee turnover and more. Whatever it is you want, whatever it is ...
Jun 24, 2024•35 min•Transcript available on Metacast Send us a text Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registration NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ What if you could revolutionize your practice by mastering high-end customer service? For this to happen, you must first reimagine everything you thought you knew about customer service, and introduce yourself to a new teaching that will forever change your practice. This...
Jun 03, 2024•24 min•Transcript available on Metacast Send us a text Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/ Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registration NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ Discover the keystone of customer satisfaction that has eluded so many: an exceptional employee experience. As we wrap up our enthralli...
May 20, 2024•15 min•Ep 104•Transcript available on Metacast Send us a text Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/ Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registration NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ Ever wondered how to ensure every customer interaction in your practice is as magical as a visit to Disneyland? That's precisely w...
May 13, 2024•11 min•Transcript available on Metacast Send us a text Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/ Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registration NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ Embark on a quest for customer service mastery as we reveal the secrets to transforming your practice into a beacon of excellence. With...
May 06, 2024•16 min•Transcript available on Metacast Send us a text Treatment Coordinator BootCamp https://newpatientgroup.com/ortho-bootcamps/transform-your-treatment-coordinator-into-a-financial-expert/ AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ Dr. Marc Olsen and Brian Wright National Webinar https://us06web.zoom.us/webinar/register/5417133761301/WN_aI77kUvbRw-o0ggkWzkPhg#/registration NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ Embark on an enthralling quest with us to conquer the el...
May 01, 2024•22 min•Transcript available on Metacast Send us a text AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ www.NewPatientGroup.com The Future of Online Marketing and Practice Consulting. There are three essentials to operating a practice and a business at the highest of levels. We include them all under one roof to help you streamline them all. They include: 1) Leadership and Culture. 2) Team Training. 3) Online Marketing. Leadership and cu...
Apr 19, 2024•28 min•Ep 100•Transcript available on Metacast Send us a text AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ www.WrightChat.com We answer your new patient phone calls, speak just like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering co...
Apr 01, 2024•1 hr 22 min•Transcript available on Metacast Send us a text AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ NPG Iconic Registration page https://newpatientgroup.com/npg-iconic/ www.WrightChat.com We answer your new patient phone calls, speak just like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering co...
Mar 29, 2024•8 min•Ep 98•Transcript available on Metacast Send us a text AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ NPG Iconic Registration https://newpatientgroup.com/npg-iconic/ www.WrightChat.com We answer your new patient phone calls, speak just like own your own employees, remote into your management software and schedule new patients according to your protocols. We can answer all your new patient phone calls or the new patient calls you are missing. We are a fully personalized new patient call answering concier...
Mar 28, 2024•5 min•Transcript available on Metacast Send us a text AAO MasterClass Registration https://startmoresmiles.com/aao-2024-masterclass/ March 21st Webinar with Dr. Bob Skopek and our CEO, Brian Wright https://us06web.zoom.us/webinar/register/WN_yX2suoSsQNKG0g07iN_0Qw#/registration NPG Iconic Registration page will be live soon. We will place here when ready. For now, if you want to register please visit https://newpatientgroup.com/getstarted/ and submit your information. www.WrightChat.com We answer your new patient phone calls, speak j...
Mar 04, 2024•1 hr 14 min•Transcript available on Metacast Send us a text Register for NPG Iconic: https://newpatientgroup.com/getstarted/ Register for our February Bootcamp: www.Bootcamp.NewPatientGroup.com www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! Transform your practice by outsourc...
Feb 01, 2024•51 min•Transcript available on Metacast Send us a text www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! Transform your practice by outsourcing to our team of new patient phone call experts. www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just ort...
Jan 01, 2024•1 hr 3 min•Transcript available on Metacast Send us a text www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and marketing compan...
Nov 01, 2023•1 hr 8 min•Transcript available on Metacast Send us a text Free On-Demand Workshop at www.NewPatientGroup.com/FreeCourses www.WrightChat.com - Answering and Scheduling your New Patient Phone Calls so you can focus on the new patient experience when people enter your practice. Welcome to today's podcast with our Founder and CEO, Brian Wright. Have you ever wondered why your digital marketing strategies aren't delivering the results you so desperately desire? Prepare to unravel the mystery with us as we transcend the borders of co...
Oct 02, 2023•1 hr 2 min•Transcript available on Metacast Send us a text www.NewPatientGroup.com www.WrightChat.com Ever wondered what the secret ingredients are that transform a single dental practice into a global empire? I'm going to take you on a thrilling journey that started with a single practice and blossomed into 250 across multiple countries. This episode is a treasure trove of valuable insights on the principles and strategies that catapulted my business to the top, which are also applicable to both family-owned and multi-location pract...
Sep 01, 2023•57 min•Ep 91•Transcript available on Metacast Send us a text Click here to access our Free On-Demand Courses www.WrightChat.com Have you ever wondered what separates an exceptional leader from an average one? Join me as I take you on a journey through my personal experiences as a professional baseball umpire and a pilot, highlighting the pivotal role of curiosity in leadership and how this trait can be a game-changer in business scenarios. From high-stakes situations in the cockpit to intense moments on the baseball field, these experiences...
Aug 01, 2023•55 min•Transcript available on Metacast Send us a text Click here to access our Free On-Demand Courses www.WrightChat.com We answer, speak as your employee and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com At New Patient Group, we are more than just orthodontic practice consulta...
Jul 03, 2023•1 hr 13 min•Transcript available on Metacast Send us a text Click here to watch our Live Workshop from AAO 2023 in Chicago. Click here to access our Free On-Demand Courses www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group,...
Jun 01, 2023•1 hr 14 min•Transcript available on Metacast Send us a text Click here to watch our Live Workshop from AAO 2023 in Chicago. www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just orthodontic practice cons...
May 03, 2023•2 hr 46 min•Transcript available on Metacast 
