New Patient Group Podcast - podcast cover

New Patient Group Podcast

Brian Wrightnewpatientgroup.com

Welcome to The Brian Wright Show Audio Experience. A podcast dedicated to entrepreneurs, their employee's and their families and for anyone wanting to transform their life, career and/or business in the new economy. 


The Brian Wright Show Audio Experience is hosted by globally renown motivational speaker, business consultant and life coach, Brian Wright. He is a trusted consultant and speaker for some of the biggest name entrepreneurs and corporations in the world, including AlignTechnology, the makers of Invisalign. He has been featured in Forbes, CNBC and The National Journal. He is currently the Founder & CEO of New Patient Group and also WrightChat. He is married and has two children. 


"Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci Frankowitz 


"Brian Wright is the Tony Robbins of the new economy." Stephanie Solomon -  Author 


Learn invaluable life and leadership lessons to build a better culture. Learn advanced  strategies and techniques around sales, hospitality, customer service, psychology, verbiage, presentation, communication and more to grow your business. Learn essential  online marketing  strategies and techniques to attract new customers, new patients, etc.. Entrepreneurs that learn and implement the above will see an increase in new customers, new patients, sales, revenue, referrals, efficiency and profit, while reducing stress, chaos and ad costs. 


For many years this podcast was known as the New Patient Group Podcast. It was dedicated to orthodontists, dentists and other doctors that owned their own business. This is still our niche and we want you to know this podcast is still dedicated to you.


A podcast dedicated to improving the lives, careers and businesses of Orthodontists, Dentists and other doctors that own their own practice. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients.  Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more.  New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics. This podcast is also for Treatment Coordinators, Receptionists and other employees wanting to advance their career and help the practice they work for thrive. 

Episodes

The Absolute Best Events that You and Your Team Will Likely Never Attend

Send us a text www.NewPatientGroup.com www.WrightChat.com Ever wondered what the secret ingredients are that transform a single dental practice into a global empire? I'm going to take you on a thrilling journey that started with a single practice and blossomed into 250 across multiple countries. This episode is a treasure trove of valuable insights on the principles and strategies that catapulted my business to the top, which are also applicable to both family-owned and multi-location pract...

Sep 01, 202357 minSeason 6Ep. 91

Harnessing Calmness During Turbulent Times - Learning to Lead your Practice by Executing the #1 Trait of Great Pilots and Baseball Umpires

Send us a text Click here to access our Free On-Demand Courses www.WrightChat.com Have you ever wondered what separates an exceptional leader from an average one? Join me as I take you on a journey through my personal experiences as a professional baseball umpire and a pilot, highlighting the pivotal role of curiosity in leadership and how this trait can be a game-changer in business scenarios. From high-stakes situations in the cockpit to intense moments on the baseball field, these experiences...

Aug 01, 202355 minSeason 6Ep. 90

Three Payment Plan Mistakes Preventing you from Starting More Clear Aligner Cases

Send us a text Click here to access our Free On-Demand Courses www.WrightChat.com We answer, speak as your employee and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com At New Patient Group, we are more than just orthodontic practice consulta...

Jul 03, 20231 hr 13 minSeason 6Ep. 89

How a Transformative Culture Can Forever Impact the Lives of Others - A Special Tribute to Dr. Boyd Whitlock

Send us a text Click here to watch our Live Workshop from AAO 2023 in Chicago. Click here to access our Free On-Demand Courses www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group,...

Jun 01, 20231 hr 14 minSeason 6Ep. 88

The Most Ironic Thing About Your Patient Non-Compliance Complaints

Send us a text Click here to watch our Live Workshop from AAO 2023 in Chicago. www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just orthodontic practice cons...

May 03, 20232 hr 46 minSeason 6Ep. 87

How You Are Doing to your Business What Price Shoppers Are Doing to Your Practice

Send us a text "Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team. You must partner your practice with his companies." https://newpatientgroup.com http://www.WrightChat.com www.NewPatientGroup.com - The Patient Experience Company Transforming culture, training and digital marketing practices by implementing life changing experiences for you, your team and your patients. We believe experience is the key to increasing new patients, sales, conv...

Apr 03, 20232 hr 33 minSeason 6Ep. 86

The Presentation Power of the Framing Effect - How to Get People to Draw Different Conclusions Based on the Same Information

Send us a text www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and digital marketin...

Mar 01, 20231 hr 2 minSeason 6Ep. 85

Why your Receptionist is your New Treatment Coordinator - Five Ways that Redefine the Receptionist Role to Thrive in the New Economy

Send us a text www.WrightChat.com We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! www.NewPatientGroup.com/FreeCourses At New Patient Group, we are more than just orthodontic practice consultants. We are a transformational coaching and marketing compan...

Feb 02, 20231 hr 14 minSeason 6Ep. 84

Welcome to 2023 - Three Ways to Reduce the Headaches Associated with Employee Onboarding & Training

Send us a text www.NewPatientGroup.com/FreeCourses www.WrightChat.com - We answer and schedule your new patient phone calls either as your primary or backup - Stop using outdated answering services as nobody leaves voicemails anymore ... We speak just like your own employees, remote in and schedule new patients and they never know a "third party" answered! At New Patient Group, we are more than just orthodontic consultants. We are a transformational coaching and marketing company bring...

Jan 04, 202359 minSeason 6Ep. 83

How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead for the New Economy

Send us a text How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead www.NewPatientGroup.com/freecourses www.WrightChat.com - Let us answer all your new patient calls or answer and schedule the new patient calls you miss. New Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to thrive in the new economy. We come from outside your orthodontic practice “bubble” with real ...

Nov 04, 20221 hr 1 minSeason 5Ep. 82

How to Grow your Business, while Strengthening your Marriage

Send us a text www.NewPatientGroup.com/Podcast Free On-Demand Courses - www.NewPatientGroup.com/FreeCourses Let us answer your new patient phone calls for you at www.WrightChat.com New Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to orthodontic practices wanting to stand out amongst their competition and thrive in the new economy. We are described by others as having an “underground cult following” with a client retention rate of ove...

Oct 11, 20221 hr 2 minSeason 5Ep. 81

The Critical Hiring Mistake Keeping you from Finding Higher Level Talent

Send us a text How your Receptionist is Costing you Millions: https://www.youtube.com/watch?v=YAT3NSojzmk Podcast: www.NewPatientGroup.com/Podcast On-Demand Courses: www.NewPatientGroup.com/On-Demand New Patient Group is a transformational coaching and marketing company bringing outside of healthcare expertise to practices wanting to stand out amongst their competition and thrive in any economy. We are founded by Brian Wright, a world renown expert in business growth, sales, customer service, an...

Sep 01, 202233 minSeason 5Ep. 80

The Worst Marketing Mistake Business Owners Make in a Down Economy

Send us a text FREE Business Consultation with our Founder/CEO - Just use the live chat feature on www.NewPatientGroup.com and request him. Sign up for Live Coaching Sessions - www.NewPatientGroup.com/Live-Sessions Sign up for an On-Demand Coaching Membership - www.NewPatientGroup.com/On-Demand New Patient Group is a transformational coaching company offering fresh, innovative and forward-thinking coaching programs to help your practice dominate the new economy, Welcome to another episode of the...

Aug 03, 20221 hr 29 minSeason 5Ep. 79

The #1 Success Trait of Billionaires & Why Price Shoppers Really Exist

Send us a text www.newpatientgroup.com/live-sessions Use Discount Podcast20 to receive a 20% discount on our upcoming online bootcamps! Welcome to episode 78 of the New Patient Group Podcast. Today we have a great one for you that is the backbone of why New Patient Group exists and we cannot wait for you to hear our Founder & CEO passionately discuss this topic! When you are seeking coaching the most successful entrepreneurs look outside their industry in order to receive coaching that makes...

Jul 04, 20221 hr 4 minSeason 5Ep. 78

The One Word that Defines if You'll be a Great Leader

Send us a text www.NewPatientGroup.com/Podcast Office Automation Platform www.NewPatientGroup.com/OfficeAutomation FREE On-Demand Courses www.NewPatientGroup.com/FREECourses Welcome to another episode of the New Patient Group & WrightChat Podcast. Want to know if you are hiring the right person for a leadership position. Interested in knowing if you are cut out to be a leader? Today's episode dives into those answers using the one word leadership test that is the only word you will ever...

Jun 01, 202239 minSeason 5Ep. 77

The Most Important Part of your Brand Awareness You're Likely Forgetting

Send us a text FREE Online Courses - www.NewPatientGroup.com/FreeCourses Welcome to another episode of the New Patient Group Podcast. Today we dive into the most important part of your brand awareness that you are likely forgetting. This episode intends to reshape your mindset on where brand awareness actually begins in terms of your marketing success. We will dive into how to create an exceptional brand without spending money and how to attract the right people to work for your dental practice ...

May 02, 202249 minSeason 5Ep. 76

Five Essentials to Ensure your Practice Thrives in a Down Economy

Send us a text www.NewPatientGroup.com Free On-Demand Courses: www.NewPatientGroup.com/FreeCourses Welcome to season five, episode four of the New Patient Group Podcast. Today our Founder & CEO discusses five essential items you can be doing inside your practice to ensure your business thrives during slow economic times.

Apr 04, 20221 hr 13 minSeason 5Ep. 75

Five Pricing Strategies to Successfully Increase your Fees, Conversion, Profit & Revenue

Send us a text Welcome to another episode of the New Patient Group & WrightChat Podcast. Today we dive into the hot topic of raising fees at your practice and how to be successful in doing so. The five pricing strategies we discuss today are used by famous companies across the globe and today we will teach you how to use them in your practice. This is also a great one for treatment coordinators to watch and is part of our popular Financial Presentation University On-Demand Course. The teachi...

Feb 02, 202248 minSeason 5Ep. 73

Welcome to 2022 ... The Year You Woke Up Scared!

Send us a text On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Welcome to season five of the New Patient Group & WrightChat Podcast. A business, marketing and life coaching podcast all about growing your practice in the new economy, while working , spending and stressing less. The first episode of season five dives int...

Jan 03, 202246 minSeason 5Ep. 72

The Glaring Hole Missing from Every Job Description at your Practice

Send us a text Iconic - The Event that Changed it All https://www.youtube.com/watch?v=ZsLqdBYZKZk New Patient Group - The Employee and Patient Experience Co. Transforming culture, training and digital marketing practices by implementing life changing experiences for you, your team and your patients. We believe experience is the key to increasing new patients, sales, conversion, compliance, cash flow, referrals and more. We believe experience is the key to reducing stress, chaos, advertising cost...

Nov 01, 202143 minSeason 4Ep. 11

The Real Story Behind your One Star Patient Reviews

Send us a text On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com Welcome to the New Patient Group Podcast. Today's episode dives deep into the real reasons customers write one star reviews and how to avoid them in the futu...

Oct 01, 202157 minSeason 4Ep. 10

The Lie You've Been Told About the Lifeline of your Practice

Send us a text On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com and www.WrightChat.com Welcome to Season 4, Episode 8 of the New Patient Group Podcast. Today's episode dives deep into why new patients are not the real lif...

Sep 01, 202159 minSeason 4Ep. 9

The Subconscious Bias Keeping you from More Cash Flow & Starts

Send us a text On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com/Podcast Welcome to the New Patient Group Podcast, Season 4, Episode 8. If you are interested in a larger down payment and more cash flow this episode is for you. ...

Aug 02, 202149 minSeason 4Ep. 8

Redefining Greatness - The 5 Essential Attributes that Define an Exceptional Employee in the New Economy

Send us a text On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ Answering and Scheduling the New Patient Calls you Miss www.WrightChat.com www.NewPatientGroup.com and www.WrightChat.com Brian Wright talks about the five essentials every employee needs to maximize their life and their career in this new economy....

Jul 01, 20211 hr 13 minSeason 4Ep. 7

The Keys to Retaining High Level Talent

Send us a text Answering and Scheduling the New Patient Phone Calls you Miss www.WrightChat.com On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ www.NewPatientGroup.com Welcome to another episode of the New Patient Group Podcast. Want to attract and/or retrain better employees at your practice? If yes, this is the episode f...

Jun 01, 202157 minSeason 4Ep. 6

The Best Marketing Investment You"ll Likely Never Make

Send us a text Answering and Scheduling the New Patient Phone Calls you Miss www.WrightChat.com On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ www.NewPatientGroup.com Welcome to another episode of the New Patient Group Podcast. Today our Founder & CEO, Brian Wright, dives into a fantastic business coaching topic that ...

May 03, 202146 minSeason 4Ep. 5

The Essential Ingredient Missing from your Dream Business & Dream Life Recipe

Send us a text Answering and Scheduling the New Patient Phone Calls you Miss www.WrightChat.com On-Demand Courses www.npgu.newpatientgroup.com/ Leadership & Culture Coaching www.newpatientgroup.com/coaching/ Team Training www.newpatientgroup.com/training/ Online Marketing www.newpatientgroup.com/digital-marketing/ www.NewPatientGroup.com & www.NPGUniversity.com. Today's New Patient Group Podcast episode focuses on the number one key ingredient most business owners are missing out on...

Apr 01, 202140 minSeason 4Ep. 4

Forever Rethinking Convenience to Increase New Patients, Efficiency, Profitability & Revenue

Send us a text www.NewPatientGroup.com and www.NPGUniversity.com. The New Patient Group Podcast is excited to announce a new episode that focuses on convenience as it relates to your patient experience. Today's new economy places a greater emphasis on becoming an expert at the non-clinical aspects of the practice. Convenience is the ultimate internal marketing method to grow your dental and orthodontic practice. Today's episode will have you forever re-thinking convenience for every as...

Mar 01, 202126 minSeason 4Ep. 3

Future Proofing your Practice with Guest Chris Bentson

Send us a text www.NewPatientGroup.com/Podcast. Chris Bentson joins us to discuss the future of growing practices as Covid-19 has changed the approach you must take. Invisalign, clear aligners, new patient virtual consults, growing revenue, cash flow and so much discussed in this great podcast for orthodontists, dentists and more!

Feb 01, 202139 minSeason 4Ep. 2