"101 Things I Learned in Architecture School" by Matthew Frederick delivers practical, experience-based advice to architects. Where's our equivalent? Where is "101 I learned in Interaction Design School"? Well, let's get started. You nominate a number from 1 to 101. I translate that architecture principle into an interaction design principle. If I can't, then you get a go.
Good content is essential to good user experiences, and to making good information architecture work. I'll highlight two ways to include content quality in the scope of UX: involving content owners in a Delphi-like review of website (or intranet) structure; and delivering practical writing specifications to help subject-matter experts produce useful content - even if they're not natural communicators.
Early project information and documentation e.g. scope, project objectives, business requirements often take an organisational or technical perspective in describing the future system. A UX strategy on the other hand takes as its start point the perspective of those who will use the system. We define the development of a UX strategy then, as the process through which project information is critically translated and interpreted into a description of the future system from the perspective of the u...
One of Atlassian's core problems is the difficulty of sharing and manipulating content in one application from within another. The Design Engineer assigned to the project of resolving this problem, Lachlan Hardy, will lead you through the design choices and implementation decisions that produced the new open dashboard which allows simple powerful content sharing from external sources on the web as well as our own products.
We've all heard it. Customer experience should consistently engage a customer across all touch points. This utopian vision speaks to our souls and warms our empathetic hearts it can also fry the mind. This talk will highlight the challenges of creating an integrated customer experience, then share practical models and techniques that help break it down to size - interaction by interaction.
In this talk, writer and researcher Alex Wright will take us on a guided tour of the many ways people have collected and shared information over the years: from the earliest folk taxonomies to the origins of writing, books, libraries and early hypertext systems that in some ways surpassed the present-day Web.
We (Design Researchers at the People and Systems Lab, QUT) do a lot of work with video, collected in our usability lab and in the field, but we rarely show that video to other people. We've found that by turning video into visualisations it's easier to compare different videos.
Playing games is more fun than work, right? So if we can combine games and work, work will be fun. Design games can help you learn about your users, or help a design team generate better solutions.
Why are some robots perceived as being cute while others are just plain freaky? This is a (mostly) irreverent exploration of recent robots and an introduction to the uncanny valley hypothesis.
Let's talk about examples of really bad UI/UX design collated from around the web/mobile/software/etc. Everyone can email me their favourite bad examples in the lead up to the conference and I'll collate and host.
The agile movement, which grew out of the arena of software development, has much to teach user experience and visual design. A concentration on the thing itself, less time wasted on pretty but non-functional deliverables, treating clients as partners and flexibility can only help designers achieve more, better and faster.
A brief overview of how car makers are either supporting or sabotaging their precious brand image through HMI design.
Design visualisations are information products that communicate how new products or services will work. The way they do this is by showing the new product or service in action, using a combination of text and pictures to tell the story of the future user experience. Design visualisations can stand alone as documents, but are often presented to audiences for the purpose of communication, consultation or (most usefully) design collaboration.
In this talk, Dr Chris Khalil of News Digital Media (NDM) will explain how NDM are using an innovative web/mobile based approach to Cultural Probes (digital scrapbooks) and other research tools, utilising an array of low cost and freely available web and mobile applications such as Tumblr and Facebook.
To design an interaction you must commit to writing a narrative of human behavior mediated through time and space. Immersive Social Media sites, because they are built on the collective participation of individuals, can only be effectively guided by means of a researched and learned examination of social psychology. It is the interaction and interface designer's job to understand how social media ecosystems are likely to evolve, given the rich power of Ajax and Flex to creative immersive experie...
In this 'warts and all' case study we'll report on a project to design a multi-touch gestural and tangible user interface for a retail store. How do you design a UI that bridges the physical and the virtual? We will cover the challenges of designing for gestural and tangible users interfaces, including design for 360 degrees and simultaneous control.
We need to sell UX but not all organizations have the same level of interest and receptiveness to UX. Some just don't care. What should we know about an organization that will help us sell UX more effectively? What questions should we ask about organizations, its people and its culture? What can we learn from organizations where UX has become part of the DNA? What factors can increase our chances of promoting UX successfully now and in the future? We will tap into more than 10 years of experienc...
