The ‘one-way door’ to CX – committed executives - podcast episode cover

The ‘one-way door’ to CX – committed executives

Nov 23, 201410 min
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Episode description

Executive commitment to improving customer experience is an essential ingredient for success, but is often the greatest challenge for CX teams. We’ll share how 15 minutes and an iPad can be the key to send Executives through a ‘one-way door’ to lock-in their support for CX once and for all.
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The ‘one-way door’ to CX – committed executives | UX Australia Podcast: All presentations from 2009-2014 - Listen or read transcript on Metacast