What happens when we make a concentrated effort to form positive working relationships? Not just basic collaboration and pleasantries, but to really connect and check in with your colleagues. Many of us get caught up in our own heads, too busy with the day-to-day responsibilities to remember to do this. However, the benefits are huge for us as individuals, our colleagues, and the organization as a whole. In this episode of The Learning Xchange, Schoox’s Matthew Brown, VP of Learning and Brand Su...
Jul 16, 2021•15 min•Ep 39•Transcript available on Metacast We could all use a little reminder that it’s okay to expose our human side at work. When employees look at learning and development professionals, they may think of us as superhuman in a way. Perhaps not on the level of Superman, but they may assume L&D professionals have all the answers and don’t make mistakes. This just isn’t true, though. Learners are not really expecting perfection, neither are the companies themselves and yet L&D professionals can fall into the trap of over-analyzin...
Jul 09, 2021•10 min•Ep 38•Transcript available on Metacast When was the last time you went to a workplace training session full of excitement and anticipation? Even those who love learning can sometimes struggle to motivate themselves to learn. It’s a common problem across all industries, and one reason is because training is usually a must-do, not a want-to. Even when training isn’t mandated, a lot of people are still stuck in that same mindset. It may come from school or other workplaces where training is seen as a necessary evil. It’s something that ...
Jul 02, 2021•14 min•Ep 37•Transcript available on Metacast It’s a learning and development professional’s job to not just deliver training content, but also to ensure it sinks into the minds of your learners. This is much easier said than done. How do you create learning content that resonates, sinks in, and is retained after a training session? The solution may not be what you include in your content but more about how you deliver it. In this episode of The Learning Xchange, Matthew Brown, Schoox’s VP of Learning and Brand Success, discusses why modali...
Jun 25, 2021•8 min•Ep 36•Transcript available on Metacast Do you or your learning and development team feel like order-takers in your organization? Often the learning and development teams feel somewhat separate from the rest of the organization and are brought into the conversation way later than they would like. This is a common problem in companies and can lead to a gap in understanding, which can have a significant impact on the training content that L&D professionals come up with. If this sounds familiar, the best solution is to go from being ...
Jun 18, 2021•16 min•Ep 35•Transcript available on Metacast All organizations want to boost employee engagement and encourage quality learning. Luckily in the age of new technology and remote tools, this is easier than ever. There’s a tool for everything these days, and with remote work becoming the “new normal,” just about everyone is familiar with them. Now that people are more comfortable using these tools, the next step is to find ways to improve what these tools can help us achieve. In this episode of The Learning Xchange, Matthew Brown from Schoox ...
Jun 11, 2021•15 min•Ep 34•Transcript available on Metacast When was the last time you gave your learning system a spring clean? If you’re not regularly maintaining and revisiting your learning systems, you could be missing out on opportunities to improve them. Sometimes the systems we build and the content we rely on for workplace training becomes out of date. Your learning system won’t tell you this, though. Your employees might, but the best way to know if your system is out of date is to revisit it regularly. In this episode of The Learning Xchange, ...
Jun 04, 2021•19 min•Ep 33•Transcript available on Metacast How can you make your learning experiences more memorable? Capturing your audience’s attention and holding it can make the transfer of knowledge much more effective. It’s more important than ever to try and create a memorable connection during the learning process. It’s not enough to simply check the boxes and have all the right content. That content needs to be arranged and presented in a way that sticks in your audience’s minds. You want people to walk away with as much knowledge as possible. ...
May 28, 2021•13 min•Ep 32•Transcript available on Metacast Is your organization ready to start looking for a learning and development vendor? If you decide to take things externally, shopping around for a vendor is not an easy task. You need to find a vendor who can provide exactly what you need, a solution tailored to your specifications. However, a common mistake people make is rushing into it without a plan. For long-term success, you need to approach an L&D vendor with a solid plan of action. In this episode of The Learning Xchange, Matthew Brow...
May 14, 2021•12 min•Ep 31•Transcript available on Metacast Are you looking for a new training solution for your organization? One of the first decisions to make is: will you buy a solution from a third party or design your own? There are pros and cons to either option, and your choice will likely depend on budget, time available, and your existing skills and resources. A common solution is to use a mixture of both by purchasing training and then adding your own context on top to connect the dots. In this episode of The Learning Xchange, Schoox’s Matthew...
May 07, 2021•15 min•Ep 30•Transcript available on Metacast What do the words “employee experience” mean to you? Every employee, manager, or business owner likely has a different definition. It can relate to day-to-day experiences, recruitment, training and development, retention, and everything in between. It relates to every touchpoint a business has with an employee, from when they first join to whenever they decide to move on. The experience that they have in between those two points and even beyond carries an impact across the company. Even once the...
Apr 30, 2021•26 min•Ep 29•Transcript available on Metacast Are you making time for self-care? Self-care is something that often gets neglected in the hustle and bustle of the modern world. But are we doing ourselves, families, and colleagues a disservice by doing so? By ignoring our own needs, are we making things more challenging for ourselves, our productivity, and our teams at work? In this episode of The Learning Xchange, Matthew Brown (Schoox’s VP of Learning and Brand Success) explores the topic of self-care and why it’s so important to make time ...
Apr 23, 2021•19 min•Ep 28•Transcript available on Metacast How does your workplace approach content curation or creation? If your company is dedicated to learning and development, content curation is a great way to add value to your employees. In the context of learning and development, content curation is the process of gathering, sourcing, and organizing information that’s helpful for a team. In many workplaces, the learning and development team is viewed as solely responsible for creating this type of content. However, there are lots of benefits when...
Apr 16, 2021•16 min•Ep 27•Transcript available on Metacast Do you consider and encourage different perspectives in your place of work? There’s a lot more open discussion in the world today, and more people value the spirit of inclusion and diversity. But for some, there’s still a long way to go, particularly in the workplace. How you approach open discussion in the workplace can significantly affect collaboration, morale, and productivity. Are you actively seeking to learn from others with different opinions, experiences, and backgrounds? If not, what v...
Apr 09, 2021•21 min•Ep 26•Transcript available on Metacast How can we encourage engagement in a virtual training session? It looks like virtual training is not going anywhere any time soon. While many people had never participated in virtual training before, tools like Zoom have become a familiar home for team meetings and training sessions. For some, the virtual experience has been ideal, but there are certainly challenges that come with it. As a learning and development professional, one of the challenges for virtual training is getting people engaged...
Apr 02, 2021•19 min•Ep 25•Transcript available on Metacast How can you create a highly effective virtual training session? Whether virtual sessions are your go-to method of training or not, it can be difficult to deliver a session that works for everyone. There are lots of things to consider when putting together a virtual training course. While challenging, virtual sessions offer unique opportunities for engagement - if you utilize the tools effectively. In this episode of The Learning Xchange, Matthew Brown (Schoox’s VP of Learning and Brand Success) ...
Mar 26, 2021•20 min•Ep 24•Transcript available on Metacast In any business or organization, there are naturally some people who perform better than others. How does your organization focus on or identify those high-performing employees? Do you focus solely on them, and if so, does that mean there is an imbalance in the organization? It might seem like a no-brainer to spend more time and effort on high-performing workers. Many companies will have programs specifically in place to help elevate these people to senior positions. However, a common mistake th...
Mar 19, 2021•12 min•Ep 23•Transcript available on Metacast One of the most difficult decisions a business can make is choosing a vendor. Choosing the right vendor is not just about getting the right products, tools, or services. If you’re going to be working closely with them, it’s important to choose vendors that are a great fit for your company values. That’s what Matthew Brown discusses in this episode of The Learning Xchange podcast. Matthew (Schoox’s VP of Learning and Brand Success) shares his advice for choosing a vendor that can become a true pa...
Mar 12, 2021•15 min•Ep 22•Transcript available on Metacast How can you spark new ideas and encourage innovation in your team? Innovation is so important for organizations to continue growing. But are you openly encouraging it within your own team? Are you creating a space where employees at all levels feel comfortable sharing their ideas? That’s what Matthew Brown discusses in this episode of The Learning Xchange podcast. Matthew (Schoox’s VP of Learning and Brand Success) shares his six tips for encouraging innovation in your team. He says that being m...
Mar 05, 2021•11 min•Ep 21•Transcript available on Metacast How often do you reassess your priorities, either in your business or personal life? In times of change or crisis, many of us make the mistake of keeping those plans and priorities the same. However, if the world/the business/your life has changed, shouldn’t those priorities change as well? That’s the topic of discussion in this episode of The Learning Xchange podcast. Matthew Brown (Schoox’s VP of Learning and Brand Success) talks about the importance of setting priorities and regularly reasses...
Feb 26, 2021•16 min•Ep 20•Transcript available on Metacast How can you give the best training advice possible? What if someone asks for training, but you want to suggest an alternative? As a trusted learning professional or trainer, it’s your job to assess the need for training as well as implement it. But how do you give the best advice if it’s contrary to what the organization asks for? In this episode of The Learning Xchange podcast, Matthew Brown (Schoox’s VP of Learning and Brand Success) is joined by his colleague, Karen Clem. They discuss how to ...
Feb 19, 2021•24 min•Ep 19•Transcript available on Metacast Have you set clear expectations with your team? Setting clear expectations is a simple yet effective way to keep everyone on the same page. If you are having trouble with employee engagement or even turnover, perhaps it’s time to revisit how expectations are communicated. In this episode of The Learning Xchange, Matthew Brown discusses the importance of setting clear expectations. Schoox’s VP of Learning and Brand Success highlights just how important it is that each member of a team knows exact...
Feb 12, 2021•11 min•Ep 18•Transcript available on Metacast How much focus does your company place on feedback? Is your workplace built on a culture of feedback? By this, we mean a culture that makes it very easy for people to give feedback and receive it as well. Feedback is integral to any group of people working together. It’s key to healthy working relationships, clear communication and overall productivity. However, your company’s culture could be standing in the way of open and honest discussions at all levels in a business. How you approach feedba...
Feb 05, 2021•17 min•Ep 17•Transcript available on Metacast How should you measure the impact that training has on your organization? Whether you are a learning professional or someone who has been tasked with implementing new training within your organization, you’ve probably been asked to measure and articulate the results by your leaders. This is something that should be expected. After all, it’s important to know that any training courses, regimes, etc., are having an overall beneficial impact on the organization. But how can you start to measure the...
Jan 29, 2021•17 min•Ep 16•Transcript available on Metacast How has hiring, onboarding and training changed for your organization in the last 12 months? Many businesses now have a remote workforce. If your organization is one of them, have you considered how to update your training and onboarding accordingly? In this episode of The Learning Xchange, Schoox’s VP of Learning and Brand Success, Matthew Brown, discusses how to approach training new hires in 2021. Matthew shares what to think about when innovating your training approach this year and why. Lis...
Jan 22, 2021•16 min•Ep 15•Transcript available on Metacast How are virtual events inspiring digital trainers? Events and educators face similar challenges when it comes to keeping audiences engaged. Moving online presented challenges for both industries, however as virtual events have developed, they’ve presented some interesting ways to keep an audience’s attention. In this episode of The Learning Xchange, Matthew Brown reflects on how virtual events’ transformation can inspire online training. Schoox’s VP of Learning and Brand Success analyzes what’s ...
Jan 15, 2021•19 min•Ep 14•Transcript available on Metacast How does your organization define diversity, equity and inclusion? Diversity, equity and inclusion (DEI) initiatives are becoming an increasing focus for many organizations. After the disruption and uncertainty of 2020, businesses have been forced to pay more attention to DEI practices and how they affect their company culture. In this episode, Matthew Brown, the VP of Learning and Brand Success at Schoox, discusses diversity, equity and inclusion’s recent developments. He looks at how diversity...
Jan 08, 2021•19 min•Ep 13•Transcript available on Metacast As the rollercoaster year of 2020 finally comes to an end, it’s a good time to think about self-reflection. Self-reflection is so powerful because it leads to self-awareness. It challenges you to look inward, assess what you do and why, and think about ways to continue to grow as an individual. In this final episode of The Learning Xchange in 2020, Matthew Brown (VP of Learning and Brand Success at Schoox) takes time to reflect on the eventful (and often difficult) year of 2020. However, instead...
Dec 30, 2020•10 min•Ep 12•Transcript available on Metacast Now’s the perfect time to make sure you’re using the best L&D tools available to your organization. The right tools will help you build, embed, and deliver excellent L&D. As many businesses move their L&D to new and varied spaces, it’s more important than ever to think strategically so you can provide learners with connected and engaging content. In this episode of The Learning Xchange, Schoox’s VP of Learning and Brand Success, Matthew Brown, examines the many categories of L&D ...
Dec 18, 2020•20 min•Ep 11•Transcript available on Metacast How does L&D shape culture in your organization? If your organization is establishing or redefining their culture, then connecting to every employee is key. L&D can access employee insights, reinforce messages, and instigate change through their relationships with each individual–making them the perfect culture ambassadors. Schoox’s VP of Learning and Brand Success, Matthew Brown, reveals how you can discover the nuances of your organization’s culture and why it’s important to pay attent...
Dec 11, 2020•15 min•Ep 10•Transcript available on Metacast 
