In this vAuto podcast, dealer principal Rob York of the Indiana-based, six-store York Automotive Group, shares how/why he moved from a “stock to stock” strategy for used vehicle acquisition to a strategic approach, where distinct parameters guide appraising and acquisitions decisions. York shares key metrics to identify the “right” vehicles for their inventories as well as how/when the vehicle transfers occur across rooftops. He also details the steps his team follows to mine the service drive f...
Jun 26, 2025•27 min
In this vAuto podcast, vAuto’s Senior Director of Customer Program Management, Dan Winchester, addresses five performance improvement opportunities for groups. The opportunities flow from his work advising dealer groups on ways to improve their businesses. The specific opportunities include ways to bring more consistency to appraisals across group rooftops; how to ensure each vehicle retails at the rooftop that offers the best ROI opportunity; pointers to establish group-level targets to minimiz...
Jun 06, 2025•34 min
In the Q2 Live Market View, Derek Hanson and Jessica Stafford explore consumer shopping behavior, sales trends, and inventory dynamics in early spring 2025. They highlight how new car leads surged in March and April, how dealers adapted to tariff uncertainties, and how AI-driven tools are helping dealers optimize pricing and inventory decisions. The discussion also emphasizes the importance of real-time data, strategic marketing, and meeting consumers where they are in today’s fast-moving automo...
May 27, 2025•7 min
In this vAuto Quarterly Quick-Takes video, strategic planning director Bethany Johnson shares operational priorities for dealers coming off a strong pace of tariff-spurred sales in the first quarter of 2025. Bethany shares pointers to help you minimize age and maximize your new vehicle inventory mix; merchandise used vehicles to capture buyers who can’t afford a new vehicle; and align your used vehicle acquisition strategy to in-demand price points and segments.
May 13, 2025•4 min
In this vAuto podcast, general manager Bill Stanley of the North Dakota-based Ryan Family of Dealerships details his experience working with vAuto’s development team to create a better, faster way of assessing and addressing rooftop-level performance. Stanley also outlines why he expects his team will be “rocking and rolling” this summer, despite the risks of less favorable market conditions due to tariffs and other factors. Hear how Stanley uses a new enterprise-level dashboard to reduce discou...
May 05, 2025•28 min
In this vAuto podcast, vAuto and Cox Automotive associate vice president Patrick Janes shares perspective on how dealers can address the impact of tariffs as they manage new and used vehicle inventories. Janes offers pointers to help you acquire inventory from customers in a supply-constrained market; ensure your new/used vehicle pricing keeps pace as the market moves; adjust your inventory/sales momentum as market demand shifts.
Apr 14, 2025•26 min
In this vAuto podcast, Josh Orthel, director of sales for the Iowa-based McGrath Group and his vAuto Performance Manager Brian Kurtz discuss how the group is achieving its goal of 10 percent growth in new/used vehicle sales this year. Hear how Orthel and his team at the nine-store group right-size their used inventories and align pricing to balance gross/turn objectives. Also, Josh discusses how McGrath tightened their appraisal process to gain inventory acquisition efficiency. Finally, hear abo...
Apr 02, 2025•35 min
In this vAuto podcast, Cox Automotive executive analyst Erin Keating and vAuto strategic planning director Bethany Johnson discuss how a rise in market uncertainty and volatility could dampen what’s turned out to be better-than-expected new and used vehicle sales in the first quarter of 2025. Hear why and how economic trends have spurred a two-sided market where luxury and lower-end vehicles rank as the hottest segments. Also, learn about how affordability will remain a challenge for some time, ...
Mar 21, 2025•21 min
In this vAuto podcast, Patrick Janes and Micah Tindor discuss common appraisal process variances and customer disconnects that can result in missed opportunities to acquire a vehicle or appraisers putting the wrong money on the right car. They detail appraisal process steps where the “right” money often goes wrong. Plus, they share how dealers can bring customers into appraisal conversations to build trust and understanding that, more often than not, leads to a “yes” with initial offers and inve...
Mar 06, 2025•29 min
In this vAuto podcast, dealer principal Marc Cross of San Antonio-based Jordan Ford opens his playbook to share a creative approach to moving aged new and used vehicles—a “Brown Banana” sale. Cross discusses how he spiffs his team to move the cars and ensure customers understand an aged unit for the store means a great value for them. Cross also details a remarkable car business career that started as a Ford rep, pioneering one-price selling, and an operational philosophy that’s remained constan...
Feb 27, 2025•28 min
In this Q1 2025 edition of Live Market View, vAuto founder and Cox Automotive executive vice president Dale Pollak joins Derek Hansen at NADA 2025 to discuss market conditions dealers will face as the year unfolds. Dealership profitability and the need to acquire inventory—and provide greater transparency to win more vehicles from customers—top the list of key NADA take-aways. In addition, they discuss Dale’s transition efforts in his final year at Cox Automotive.
Feb 10, 2025•6 min
In this vAuto podcast, Nick Wright, director of client performance management, discusses how football coaching and play-calling principles can help dealers improve the consistency of appraiser performance to bring in more vehicles on the money. Nick outlines how persistent inconsistencies across appraisers translate to everyone effectively calling their own plays on specific vehicles—something football coaches don’t allow. Hear how you can help your appraisal team follow a strategy that defines ...
Feb 06, 2025•30 min
In this vAuto podcast, vAuto’s Derek Hansen, Patrick Janes and Micah Tindor discuss the innovations vAuto will debut at NADA 2025 in New Orleans. They discuss how the new solutions help dealers and dealer groups implement a more consistent appraisal process with customers looking to sell or trade a vehicle, and centralize inventory management decision-making to improve rooftop-level performance.
Jan 09, 2025•19 min
In the Q4 Live Market View, Derek Hansen and Chris Stutsman discuss used vehicle sales, inventory and depreciation trends in Q4. They also share how predictive data science and AI-driven solutions from Cox Automotive help you identify each vehicle’s unique profile of investment risk and opportunity, price each vehicle to move in its ROI-optimal timeframe, and create more targeted engagements with current and prospective customers.
Dec 19, 2024•9 min
In this vAuto podcast, vAuto founder and Cox Automotive Executive Vice President, Dale Pollak shares a sneak peek of his new book, Invested: The New Science, Strategy and System of Used Vehicle Investment Management. Pollak shares: Why he believes market conditions now require dealers to adopt investment management principles to contend with higher vehicle costs and declining front-end grosses. How the book gives dealers a way to establish strategic, investment-minded objectives for vehicle acqu...
Dec 13, 2024•23 min
This webinar, “Don't Let Historic New Vehicle Troubles Haunt You Today” presented by Bethany Johnson and Alicia Rudowyj, gives you the tools to work smarter, not harder, in this new era of new vehicle incentives. Get best practices from top-performing dealers and the tools they use to help you accurately and efficiently apply the right incentives to the right vehicles faster.
Nov 15, 2024•15 min
In this vAuto podcast, Lee Segal, general sales manager at Rodland Toyota, Everett, WA, details how the dealership uses a blend of online and physical auctions to efficiently wholesale roughly 100 vehicles a month. Segal details how the dealership’s multi-channel wholesaling strategy strengthens the store’s ability to acquire vehicles from customers and feed their retail inventory. Segal also highlights wholesaling best practices he follows to build relationships and trust with buyers and delive...
Nov 07, 2024•25 min
It’s a head-scratcher: Despite ample inventory and relatively strong demand, new vehicle sales aren’t living up to expectations. What gives? vAuto’s Derek Hansen and Chris Hanna provide answers and practical next steps in the Q3 edition of vAuto’s Live Market View. Get a quick view of how affordability, risk-averse lenders and more-difficult-to-manage incentives put the onus on dealers to move metal. Hear best practices to more effectively manage your new vehicle investments—all with an eye to h...
Oct 11, 2024•7 min
In this vAuto podcast, vAuto Performance Managers Jim Tourigney and Patrick Wright detail best practices to help dealers avoid the five most-common merchandising missteps that result in used vehicles not moving when they should. From rethinking the role merchandising plays in your sales process to an over-emphasis on re-pricing rather than re-merchandising vehicles, Tourigney and Wright offer practical pointers to help dealers gain efficiency as they get more from their merchandising and related...
Sep 19, 2024•29 min
In this vAuto podcast, Scott Crompton, Marketing Manager for Victory Automotive Group and Dustin Corder, vAuto Performance Manager, share how they work together to help Victory drive success across its nearly 45 stores in 10 states. Crompton details how Victory establishes operational guidelines and key performance indicators (KPIs) to ensure individual rooftops serve the broader group’s interests as they make vehicle acquisition, appraising and pricing decisions. Crompton also outlines how he m...
Sep 12, 2024•22 min
In this vAuto podcast, Alicia Rudowyj and Bethany Johnson, who work with vAuto’s new vehicle incentives and solutions teams, discuss how the new vehicle landscape has shifted to include a larger share of Vehicle Information Number (VIN)-specific incentives to help dealers move aged inventory. Rudowyj and Johnson detail how the shift away from a one-size-fits-all approach to incentives by some OEMs creates pricing and inventory management challenges for dealers. Hear their recommendations on how ...
Aug 09, 2024•22 min
In this vAuto podcast, general manager Walt Kelsey of Kelsey Chevrolet, Greendale, IN, shares how he and his team engineered an impressive turnaround in their used vehicle department. In early 2024, Kelsey’s inventory had nearly twice as many vehicles in stock as they were selling, with more than 100 units over 60 days old and underwater. It was a post-pandemic, wake-up moment. Kelsey outlines how he and his team attacked the distressed inventory, reasserted a more disciplined approach to pricin...
Aug 02, 2024•33 min
In this vAuto podcast, dealer Mark McKie of McKie Ford Lincoln and Greg Plank, Senior Team Leader of dealership operations for vAuto’s Performance Management team, discuss some of the playbook principles McKie and his team enable to drive new and used vehicle success at the dealership. McKie discusses his strategies for maintaining a tight turn on used vehicles that drives his dealership’s 1.5:1 used/new sales ratio. McKie also shares how he keeps his team focused on strategic objectives through...
Jul 18, 2024•35 min
In this vAuto podcast, Tim Hlavenka, national sales director for Rick Case Automotive Group, shares how the organization has grown used vehicle sales while maintaining its top-tier new vehicle performance. Hlavenka outlines how the group looked inward—to fresh trades—to source used inventory for retail sale and how the group determines the rooftop that’s right to retail each vehicle from Day 1. Hlavenka also discusses how ProfitTime GPS helps his team properly identify and manage the turners and...
Jun 28, 2024•34 min
Dealers are feeling a profitability pinch in new and used vehicles as new vehicle supplies grow and potential buyers face their own pocketbook pressure. In the Q2 edition of Live Market View, Derek Hansen, Vice President of Operations for Cox Automotive and vAuto, and Erin Keating, Executive Analyst of Economic and Industry Insights for Cox Automotive, share practical pointers to help dealers manage new vehicle profitability through more efficient allocation, incentive and merchandising manageme...
Jun 17, 2024•8 min
In this vAuto podcast, Christian Hanna, Associate Vice President of Performance Management for vAuto, offers an overview of the coaching role that Performance Managers provide vAuto dealers to help them achieve greater success. Hanna details his own Performance Management career, including high points and low points, and shares how the Performance Management team has begun to deliver a “One Cox” experience in its dealer engagements. Hanna also taps his new vehicle inventory management experience...
May 03, 2024•29 min
In this vAuto podcast, Chris Williams, general manager at Southern Pines (N.C.) Chevrolet and vAuto Performance Manager Ted Welpott share how they teamed to connect the dealership’s sales process to new/used vehicle merchandising. Hear how this effort has tripled SRP/VDP conversions by reinventing each vehicle’s VDP carousel to provide a value-minded gateway to the cars and experience customers can expect. Find out how Williams uses new merchandising tools to cut the time required to merchandise...
Apr 11, 2024•29 min
In this vAuto podcast, Cebastien Chery, marketing associate at Pristine Mitsubishi, Commack, N.Y., shares how he helps differentiate the dealership’s used vehicle inventory by doing more merchandising on individual vehicle VDPs. Chery outlines how he determines specific vehicle features to call-out on VDP images and uses Vehicle Intelligence 360 to save significant time making sure each vehicle stands tall. Chery also discusses how he measures and monitors merchandising metrics to freshen up veh...
Mar 22, 2024•18 min
In this vAuto podcast, Northwood University seniors Skylar Burless and Dominic Nowling share their perspectives on why they picked the car business to launch their professional careers, and their take-aways from spending time with the vAuto team at the recent NADA convention. Both outlined the challenges and opportunities they expect to encounter in their respective roads ahead and offer pointers for dealers looking to work better with the incoming generation of automotive leaders.
Mar 07, 2024•14 min
In this vAuto podcast, Aaron Norman, a used vehicle manager and head of vehicle acquisition for Ken Grody Ford stores in California, shares his perspective on how the new Global Search tool inside ProfitTime GPS is making the task of acquiring inventory easier and more profitable. Norman outlines: - How he uses Global Search to find and purchase more on-strategy vehicles for his inventory. - Why he calls ProfitTime GPS a “guardian angel” for his business. - How ProfitTime GPS has helped his depa...
Feb 22, 2024•20 min
