In this episode of the Restaurant Technology Guys Podcast, the host interviews Ashley McNamara, VP of Marketing at Apex Order Pickup Solutions. They discuss the efficiency and security of Apex's automated locker systems designed for restaurant order pick-ups. Ashley explains how these lockers streamline the order retrieval process, improve data visibility, and enhance customer and staff experiences. Topics include the comparison with traditional shelves, the role of geo-fencing, and the imp...
Aug 12, 2024•32 min
In this episode of the Restaurant Technology Guys Podcast, host Jeremy welcomes Anan, a long-time listener and an AI expert with significant experience in restaurant tech and operations. The discussion dives deep into the challenges and solutions associated with delivery in the restaurant industry, focusing on Loop AI—a platform designed to help restaurants understand and improve their delivery profitability. Anan shares his journey from AI research to working at Uber and starting his own restau...
Aug 07, 2024•42 min
In this episode of the Restaurant Technology Guys Podcast, Jeremy interviews Travis, an expert in credit card security and tokenization, from VGS (Very Good Security). They discuss the importance of security in the restaurant industry, the role of tokenization in ensuring PCI compliance, and the benefits of owning customer payment data. Travis shares insights on how VGS helps restaurants and other merchants improve their security and customer experience by protecting sensitive data and enabling ...
Jul 29, 2024•31 min
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Ryan Black, the co-founder of Sambazon. Ryan shares his fascinating journey of discovering acai in Brazil 25 years ago and turning it into a popular superfood in the United States. He discusses the sustainable and environmental impact of Sambazon, the challenges in establishing a supply chain, and the evolution of acai from a niche product to a mainstream health food. Ryan also outlines the future plans fo...
Jul 22, 2024•37 min
In this episode of the Restaurant Technology Guys Podcast, the host introduces Todd Myers, CEO of GoZone WiFi, a software company that helps brick-and-mortar businesses, including restaurants, monetize their WiFi services. Todd shares insights on the evolution of WiFi technology and discusses how GoZone WiFi enables companies to collect customer data, enhance guest experiences, and drive revenue through targeted marketing campaigns. Highlighting both the security aspects and the substantial bene...
Jul 15, 2024•31 min
In this episode of the Restaurant Technology Guys Podcast, the hosts welcome Heather Cox Codes, a self-declared tech nerd and social media strategist. Heather shares her journey from working at her mom's boutique to becoming a key figure in the tech and restaurant industry, specializing in WordPress website design and SEO optimization. Heather discusses the complexities of branding, the importance of cohesive and user-friendly websites, and the necessity of consistent social media presence....
Jul 08, 2024•40 min
In this episode of the Restaurant Technology Guys podcast, the conversation focuses on the critical role of customer data in driving brand success within the restaurant industry. Guest speaker Lewis, with a 25-year background in digital media, discusses the transition from traditional metrics like click-through rates to more effective measures linking advertising to in-store performance. He emphasizes the importance of first-party data over third-party data, especially in light of privacy concer...
Jul 01, 2024•37 min
In this episode, the host welcomes Will Pemble, an entrepreneur who previously founded one of the largest web hosting companies, web.com, and later sold it. Will delves into his journey from web hosting to management consulting and back to his roots in technology and web optimization with his latest venture, Page Leap. Will describes Page Leap as a tool designed to address the myriad challenges of SEO for restaurants, highlighting the importance of page speed, content optimization, and technical...
Jun 24, 2024•33 min
In this episode of the Restaurant Technology Guys Podcast, the hosts dive into a compelling discussion with Mike, a veteran in the field of restaurant technology with over 25 years of experience. Introduced by Tammy Billings, Mike shares his journey from restaurant operations to mastering the quantitative aspects of pricing, analytics, and data during a time when the concept was still novel. He delves into his early work with McDonald's and his ventures into data-driven businesses during th...
Jun 17, 2024•42 min
In this episode of the Restaurant Technology Guys podcast, the host interviews Patric, the vice president of operations for Bobby's Burgers by Bobby Flay. Patric shares insights into his extensive background in the restaurant industry, including his experiences before joining Bobby's Burgers, like working with Cold Stone Creamery and a significant sushi brand. The discussion delves deep into how Bobby's Burgers leverages technology to ensure recipe consistency, enhance kitchen eff...
Jun 10, 2024•38 min
In this episode of the Restaurant Technology Guys podcast, the host welcomes Lucas Judice, the founder of Freet, a technology company focusing on improving customer experience through a deep understanding of consumer behavior. Originally from Brazil and a former lawyer, Lucas transitioned into technology and entrepreneurship after moving to the U.S. to pursue a master's degree. Freatz stands out by offering a unique method of collecting and analyzing consumer feedback at no net cost to rest...
Jun 03, 2024•38 min
This podcast episode from the 'Restaurant Technology Guys' features a conversation with Wesley, a restaurateur who operates exclusively out of a ghost kitchen space in partnership with Cloud Kitchens. Wesley shares insights on the unique challenges and advantages of running a delivery-only restaurant, the definition and operational intricacies of ghost kitchens, and the strategy behind focusing on Asian fusion cuisine. Discussions also delve into the technological aspects and customer ...
May 27, 2024•33 min
This episode of the Restaurant Technology Guys podcast features Georgie Thomas, the general manager for Choco in the U.S., who discusses the transition from DoorDash to Choco and the innovations behind Choco's platform. Choco aims to streamline the restaurant supply chain process by facilitating easier ordering from restaurants to their food suppliers and reducing food waste by addressing inefficiencies in order placement and delivery. Thomas highlights Choco AI's role in converting ma...
May 20, 2024•34 min
This episode of the Restaurant Technology Guys podcast features an insightful conversation with Tyler, an entrepreneur who made a significant impact on the restaurant technology space within a year. Tyler shares his journey from starting as an entrepreneur at 23, keeping his business within a close-knit community, to deciding on a path of mergers and acquisitions that led to the creation of VersiTech and its subsidiaries, Bold Integrated Payments and Tonic point of sale. The dialogue delves deep...
May 13, 2024•50 min
This episode of the Restaurant Technology Guys podcast features a deep dive into how restaurants can use data to drive business decisions, enhance customer experience, and ultimately boost sales. The hosts are joined by Pat Riley, Vice President of Sales and Marketing at Data Delivers, and Adam Gollum, CEO of Primanti Brothers, a 91-year-old restaurant brand. They discuss the importance of organizing and monetizing the vast amounts of data generated by restaurants to understand and influence cus...
May 06, 2024•35 min
Promoting Sustainability in Restaurants Through Innovative Technologies This episode of the Restaurant Technology Guys podcast features Diana from Restaurant Technologies Inc., where she serves as the general counsel and oversees the company's environmental, social, and governance initiatives, focusing on sustainability. She discusses the origins and mission of Restaurant Technologies Inc., distinguished from the podcast itself despite name similarities, and highlights their main products: ...
Apr 29, 2024•25 min
Innovations Unveiled at the National Restaurant Association Show 2024 This episode of the Restaurant Technology Guys Podcast features Lisa Malikow, overseer of the National Restaurant Association Show, the largest food service event in the Western Hemisphere. Lisa discusses the event's scope, including its coverage of 900 product categories, the Kitchen Innovation awards, and exciting new products and technologies set to debut in 2024. Highlights include advancements in sustainability, rema...
Apr 24, 2024•34 min
In this episode of the Restaurant Technology Guys podcast, host Jeremy welcomes Rick Elliott, a co-founder of Conductor, a startup in the restaurant tech space. Rick shares his journey from working on oil rigs to becoming a tech entrepreneur, emphasizing the role of hard work and innovation. He elaborates on his early days co-founding Brink, a pioneering cloud-based point of sale solution for restaurants, and discusses the acquisition of Brink by PAR. Rick explains his vision for Conductor, aimi...
Apr 22, 2024•32 min
This episode of the Restaurant Technology Guys podcast features Jon, a longtime friend of the host and CEO/co-founder of Tabski, a digital commerce platform for restaurants. Jon shares his journey from starting in B2B sales and entering the restaurant tech space, to launching and pivoting Tabski amidst challenges like COVID-19. Tabski aims to improve guest experience and operational efficiency through features like multi-vendor ordering and omni-channel integration, addressing the evolving needs...
Apr 15, 2024•30 min
Evolving Restaurant Operations through Advanced Technology Solutions In this episode of the Restaurant Technology Guys podcast, the host welcomes back Vishal, the CEO and founder of It's a Checkmate, to discuss advancements in restaurant technology. Vishal elaborates on how his company integrates digital ordering channels with POS systems to streamline operations for restaurants. He emphasizes the growing complexity and variety of digital ordering, from kiosks to social media, and how It&ap...
Apr 08, 2024•37 min
One Big Island in Space: Revolutionizing the Coffee Industry with Farm Direct Coffee The podcast features Restaurant Technologies Group hosting Michelle and Robert Fish, co-founders of One Big Island in Space and Biggby Coffee. Michelle and Robert share their passion for supporting coffee farmers directly and promoting environmentally friendly farming methods. They speak about their missions to build long-term relationships with mid-sized farmers across the globe, ensuring fair treatment of work...
Apr 01, 2024•33 min
In this episode of the 'Restaurant Technology Guys' podcast, the host and guest David Greschler, Co-Founder and CEO of Nomad Go, discuss the transformative role of Nomad Go's technology in restaurant inventory management. Nomad Go uses computer vision, spatial intelligence, and augmented reality to audit and count inventory in real time with up to 99% accuracy, revolutionizing traditional inventory methods. The technology caters for complexities such as substitutions, batch recipe...
Mar 25, 2024•37 min
In this podcast episode of Restaurant Technology Guys, the guest Tal Clark, CEO of Instant Financial, discusses the important aspects of fintech and wage access in the restaurant industry. With Tal's two-decade experience in the financial technology space, he describes the role of Instant Financial in facilitating digital payments, increasing accessibility, and making transactions cost-effective. The conversation includes an in-depth discussion about the necessity and benefits of earned wag...
Mar 18, 2024•30 min
The podcast episode hosts Scot Turner, founder of Auden Hospitality, a global advisory business based in the UK that assists hoteliers in improving their food and beverage operations. Turner discusses the importance of restaurant technology in hotels and its potential to enhance both revenues and guest experiences. He suggests that hotels should make their restaurant operations separate from the rest and learn from independent restaurants. They should focus on digital experiences as much as phys...
Mar 11, 2024•46 min
In this enlightening conversation, Matt Wampler, a former Jimmy John's franchisee and a crucial player at Clear Cogs, talks about the role of modern technology in the restaurant industry. He discusses the power of data-driven decisions and the challenges of integrating AI in restaurant operations. The conversation also reveals how Clear Cogs has been partnering with Point of Sale (POS) companies, including freshly announced partnership with Toast, enhancing the accessibility of AI for all r...
Mar 04, 2024•38 min
Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin In this episode of the 'Restaurant Technology Guys' podcast, the hosts discuss the changing dynamics of loyalty programs with Matt Smolin, the co-founder and CEO of Hang, a next-generation loyalty software. Smolin delves into the story of his journey from working in finance to co-founding a successful startup. He also emphasizes the importance of personalization in loyalty programs and the need for br...
Feb 26, 2024•40 min•Ep. 221
In this episode of the Restaurant Technology Guys podcast, Jeremy Julian engages in a conversation with Marc Mathies from Vericast. The discussion revolves around how Vericast, best known as a cooperative shared mail provider in the restaurant space, pivots to the digital landscape. Marc highlights Vericast's novel data enhancement project called 'Next Drive,' bridging customer data with proprietary data to create personalised advertising campaigns with refined accuracy. The podca...
Feb 19, 2024•41 min
Restaurant Technology Guys Discuss Storytelling and Media with Shawn Walchef In this episode of Restaurant Technology Guys, host Jeremy Julian talks to Shawn Walchef, the owner of Cali Barbecue in San Diego. Shawn shares his story of running a restaurant, struggling in the initial years, and learning to make it a success. He also discusses the impact of technology, especially social media platforms, in advertising and marketing his business. Shawn shares the importance of building a community an...
Feb 12, 2024•45 min
In this episode of The Restaurant Technology Guys podcast, Jeremy Julian speaks with his guest, Justin Ulrich. Justin is the leader of the marketing team at Evocalize. They discuss Justin's diverse career path and his experience in the marketing world. Justin shares how his team at Evocalize aids local businesses with their marketing, from automating paid digital marketing to facilitating localized digital marketing strategies. They also discuss the importance of content creation and audien...
Feb 05, 2024•44 min
PopcornGTM Video In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts a conversation with Paul Molinari and Michael Beck, co-founders of PopcornGTM, a company focused on delivering bold, intentional sales and marketing strategy to help restaurant technologies break through and win. They delve into the challenges of getting noticed in a crowded market, underscore the importance of resonating with target audiences, and share valuable insights on the utilization of sales a...
Jan 29, 2024•34 min
