On today's episode of the Spapreneur® Podcast, we're going to get right to the point - procrastination sucks. Not only because it prevents us from getting ahead but it's a time sucker because you run out of it. Topics Covered Why I didn't want to record this episode Why are You Procrastinating? Routines Help Put on Real Clothes and Shoes Have a Reward What is the Win for Finishing? Perfect is a Lie Resources Mentioned Natalie Bennet's Messy to Minimal Series Eat that Frog - Brian Tracey...
Mar 03, 2021•21 min•Ep. 145
On today's episode of the Spapreneur® Podcast, we have the amazing Alison Wright from Freelancer Booking Course. Now Alison is actually my personal friend and my accountability partner. She has an incredible course that doesn't require a math degree or even QuickBooks. Topics Covered Numbers are scary and that's okay The easiest receipt tip ever Numbers don't lie How to make adjustments and changes Resources Mentioned Freelancer Bookkeeping Course Alison's Free Facebook Group Spapreneur Free Fac...
Feb 24, 2021•35 min•Ep. 144
On today's episode of the Spapreneur® Podcast, Ramona is riding solo and talking about Groupon. Ugh, not her favorite topic, but too many spa owners use it for marketing their business. In this episode, Ramona dives deep into the reasons why Groupon works and doesn't for your business. Reminder if you love the podcast help us out by leaving a rating or review - it helps other people discover the podcast. Topic Covered Some of the good things about Groupon The fine print of Groupon The Main Reaso...
Feb 18, 2021•20 min•Ep. 143
On today's episode of the Spapreneur® Podcast, we have guests who are experts in retail management and marketing. Mark Kinsley is President and CEO of Englander, a top-15 US mattress company founded in 1894. Mark Quinn is the Co-Founder of Spink & Co, Farm-Grown Beds, and the VP of Key Accounts and Marketing for Sherwood Bedding. Together, they are " Dos Marcos ," and they're talking about their new book titled Come Back to Bed: Attract More Foot Traffic and Make People Fall in Love With You...
Feb 10, 2021•48 min•Ep. 142
On today's episode of the Spapreneur® Podcast, Lynn is back, which means you know it's going to be a fun episode. This is a pitter-patter episode and recording at the lakehouse! We're talking about trends you're going to notice in 2021 that you can take advantage of. Drop the excuses and reset for the year. Topics Covered What retire life looks like Why Sessy doesn't want to be on the podcast every episode No more excuses 2021 trends Sessy is upset at the spa lobbyist Educate the lawmakers The w...
Feb 03, 2021•34 min•Ep. 141
On today’s episode of the Spapreneur® Podcast Ramona is joined by the fantastic Leslie Lyons. Leslie is a powerful woman filled with wisdom that we all need, especially focusing on building a team. You’re going to want to get your notebook out because Leslie is going to blow your mind. Leslie is the Founder of Bombshell Movement Studio in Chicago, host of the Beyond the Pole: Tales from the CEO podcast, and a sales and leadership coach for female entrepreneurs. With a background in corporate sal...
Jan 27, 2021•46 min•Ep. 140
On today’s episode of the Spapreneur® podcast, we have a fantastic guest Katt Phillips a solo esthetician who is booked a year in advance and makes multiple six figures. Her system for booking her clients is genius, so much so that Ramona actually hired her to coach the team at DeStress Express. Grab some notes because this episode has so many action steps to fill your schedules. Topics Covered Katt’s background How she filled her schedule and made it last Switching to online booking didn’t make...
Jan 20, 2021•32 min•Ep. 139
On today's episode of the Spapreneur® Podcast, we're tackling the chaos of applying for SBA loans and grants. 2020 we applied and got many grants that sustained us through our shutdown. Rick Graves, aka Dupa, our CFO for DeStress Express, gives you step by step tips for getting past the bureaucracy of applying for these type of programs. Topics Covered Got to get over the documents and the bureaucracy Why we got 3 grants and what we used them for How you find out about grants Get the state certi...
Jan 18, 2021•35 min•Ep. 138
In today’s episode of the Spapreneur Podcast Ramona is flying solo talking about a fresh start for 2021. We are still in recovery and rebuilding mode. Every new year offers a fresh start. Here are three ways to make a fresh start stick and last well into 2022. Grab a notebook and take notes because there are golden nuggets. Topics Covered Where were the Spapreneurs in 2020? The three methods of a fresh start Listen to things again and again to gain insights A fresh start can happen at any moment...
Jan 13, 2021•19 min•Ep. 138
On this episode of the Spapreneur® podcast, Lynn and Ramona talked about a situation that happened when a major mistake happened and how it turned into an amazing customer experience. We take a real situation and turn it into a lesson for every business owner. Topics Mentioned Sessy loves her ringtones. Our love of Costco is limitless. "Don't talk. I have to call Your Mother." Offer Solutions to Help Your Clients Walk Away Well The first Step Acknowledge the Problem. Built-up Good Will Helps Loy...
Nov 18, 2020•32 min•Ep. 137
On today's episode of the Spapreneur® podcast it's all about hair and policies. Sessy's hair stylist didn't follow the 5 Pillar and her hair paid the price. Do you have a backup plan if you're injured or suddenly can't work? Topics Covered The great hair debacle - 2020 strikes again What's More Important? Your Hair or Your Pride? Don't talk while the dryer is going Are you in the position to keep your business if you have an emergency? Front desk that works Building a Team that Can Pick Up when ...
Nov 09, 2020•44 min•Ep. 136
On today's episode we're talking about recruiting and keeping staff in the COVID-19 era. It's important to know who you are as a person before you hire staff members. Topics Covered: The weird thing Evan laughs at How do we manage our staff without turmoil Stop comparing yourselves to us Understand your company culture Understand Your Core Values Hire to Replace your Weakness Don't be Afraid of Sorority Members Does the modality fit your company's ideal client? The clients don't belong to them Y...
Nov 02, 2020•37 min•Ep. 135
On today's episode of the Spapreneur® Podcast we're talking about how it's extra this time of the year and anxiety is up. With the election and discussion, it's hard to escape and your clients feel they can take over your emotional state. How do we take on this challenge and anxiety with grace? This is what we're talking about today. Topics Covered: We have a new editor - Joel Sharpton! and he has the coolest wife Sessy is heading to Europe again! September the 2nd New Year Amber Dugger is amazi...
Oct 30, 2020•41 min•Ep. 134
On today's episode of the Spapreneur Podcast: we're back and up to date. And we're in the office! So you're going to hear our people in and out. We're celebrating because we're coming back. We're talking about how to balance posting on social media versus what your clients see. How to handle employees when they aren't socially distancing themselves during their off time. Topics We Cover It's been a long, fucked up year Family updated and events President Trump held a rally You don't know who you...
Oct 28, 2020•29 min•Ep. 133
On today's episode of the Spapreneur Podcast we have another amazing guest! Danielle Hayden is a recovering hairstylist who went to business school and ended up in accounting. Danielle is a reformed corporate CFO who is on a mission to help rule-breaking female entrepreneurs understand their numbers so they can gain the confidence needed to create sustainable profits. After spending 10+ years in the boardroom as a corporate finance officer, Danielle is now in her sweet spot as the co-owner of Ki...
Oct 22, 2020•50 min•Ep. 131
Warning - we recorded this before we reopened - but we thought the information was still worth a listen On today's episode: Is it ethical to reopen or stay open during COVID-19? Topics Covered: Ina Garten's Beatty's Chocolate Cake Is it ethical to reopen or stay open during COVID-19 Listen to yourself first If you're allowed to reopen and feel safe do it.
Sep 28, 2020•29 min•Ep. 130
On today's episode of the Spapreneur Podcast: Guest today is Nikki Rausch, from Your Sales Maven is joining Ramona today. After 25 years of experience selling to such prestigious organizations as The Bill & Melinda Gates Foundation, Hewlett-Packard, and NASA, Nikki Rausch decided to trade in her road warrior status so she could help entrepreneurs sell in a way that builds relationships, creates true connection, and results in more closed deals and long-term clients. Now, as a sales coach, au...
Sep 21, 2020•39 min•Ep. 129
We have the amazing Mike Michalowicz joining us on the show! Mike is the author of Ramona’s most recommended books to help you grow your business, Profit First . His advice can truly transform your business and thinking. On this episode, Mike is giving out a bunch of expert advice that you need to be hearing right now! Resources Mentioned Profit First Professionals Profit First Spapreneur Comnunity...
Apr 22, 2020•31 min•Ep. 128
Money! This is one of the things, if not THE ONE thing that a lot of Spa Owners are stressing about the most at this time. On this episode, we have the truly amazing Amber Dugger joining us on the show. Amber runs her own financial coaching business, Profit for Keeps and is also Ramona’s personal finance coach. After this episode, you’ll be filled with positive thoughts and a great amount of information on how you can take control of your financial position during this difficult time. Resources ...
Apr 15, 2020•51 min•Ep. 127
We provide services to help clients become stress free, to ease their aches and pains and leave them feeling refreshed and relaxed when they walk out of the door. We as Spa Owners are now going through our own stress, fear and uncertainties and we need support to deal with this. On this episode, we have the wonderful Kate Krimitsos joining us from the Women’s Meditation Network to talk about the advantages of meditation, how you can start, and how it can totally transform your mood and thinking....
Apr 08, 2020•23 min•Ep. 126
While we go through this difficult time with our businesses, we need as much information and support that we can get! The awesome Jennifer Briney from Congressional Dish has joined us for a special episode of the Spapreneur podcast to do just that! Jennifer focuses and deep dives into the legislation that she believes impact our lives that is not getting covered by the mainstream media. She’s giving you the latest updates, advice and the actions you should be taking right now to help your busine...
Apr 01, 2020•27 min•Ep. 125
The Coronavirus pandemic has put you in a panic of fear. Nobody ever thought anything like this could happen and has been a huge shock to our industry. There has never been a more important time for us all to come together, to support and encourage each other. You might need a helping hand to get through this, and that’s what we’re here to do. On this episode of the Spapreneur podcast, we’re giving you the support and action plans you can put in place to help you and your business get through th...
Mar 30, 2020•32 min•Ep. 125
Understanding the business roles and titles in the spa industry is a helping hand in growing your business. What really matters is having the confidence in yourself to own those business titles and work your way to the top! In this episode, we give you a full breakdown of the roles that can sit within your business, the tasks they fulfil as well as why and how you should be owning that CEO title. Topics Mentioned Spapreneur is now trademarked! Yay! CEO, COO, Director of the Board The Spapreneur ...
Mar 04, 2020•38 min•Ep. 124
We’re constantly surrounded by obstacles in life. What makes the difference between you as a successful spa owner and any other person, is how you handle those obstacles. When a door slams shut in your face, you have to ask yourself, is that really a road worth travelling down, is there another route that you can take to get there or can you take this head on? In this episode, we share some of our own obstacles, how we dealt with them and the steps that you can take to smash down those doors! To...
Feb 26, 2020•48 min•Ep. 123
Valentine\'s Day can be an amazing and profitable day for any Spapreneur - so long as you have a Valentine\'s Day plan. This week, we’ve been digging in the archives and pulled out one of our most popular episodes! On this episode Lynn and Ramona go through all the things that they personally do to ensure they are ready for all the love and hearts. This is a good one you guys! If you\'re a spa owner and want to create a plan to get the most out of the Valentine\'s Day crowd, this episode is for ...
Feb 12, 2020•41 min•Ep. 122
As a business owner there is so much that we can and need to learn to make sure our business is a success. There’s no point jumping in at the deep end and trying to learn everything all at once, it just doesn’t work. You need to take things one step at a time. If you were asked what one thing you would love learn to help grow your business what would that be? Well, you have the opportunity to do that, and win access to the Spaprenur Membership Community, FREE, for one whole year! Interested? Hea...
Feb 07, 2020•36 min•Ep. 121
Giving your business a health check is so important! Taking time to ensure you are on track to meet your goals, giving yourself space to generate new ideas and plan for the months ahead are going to ensure that your business continues to grow. In this episode, Lynn and Ramona are giving their own business a health check, sharing their new ideas to generate even more income, and giving you the insights into running a highly successful day spa. Topics Mentioned Lynn shares her 20 for 2020 list Spe...
Jan 29, 2020•36 min•Ep. 120
Having something to work or focus on can help if you deal with anxiety, depression, or just make things a lot clearer, because you can count your wins, blessings, or just see how freaking badass you are. On this episode of the Spapreneur podcast, Ramona is digging into her 20 for 2020 list and giving some great advice and suggestions for your own 20 for 2020 list. We encourage all spa owners and businesses to please make a list like this - even if it is a few items. It’s not too late! Topics Men...
Jan 22, 2020•38 min•Ep. 119
You will often find that small changes you make in your business and personal life have the biggest impact. We know because we’ve done it and seen some amazing results. In this episode, we’re talking about the 10% goal when it comes to change and sharing some great examples of small changes you can implement today, that are guaranteed to transform not only your business, but your personal life too. Believe me y’all, this works. Topics Mentioned Habits Just change one thing in your business These...
Jan 15, 2020•34 min•Ep. 118
Like everyone else at this time of the year, we’re looking back on the past year and looking forward to reaching our 2020 business and personal goals. The New Year is also the perfect time for fresh starts. Maybe you had plans for last year, that for whatever reason, didn’t happen. Maybe it wasn’t the right time for you and your business or other things happened that took priority so you put ideas on the back burner. Whatever it was, don’t dwell on it! Use 2020 to make a fresh start. Topics Ment...
Jan 08, 2020•40 min•Ep. 117