Can Your Staff Function without You?
Nov 09, 2020•44 min•Ep. 136
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Episode description
On today's episode of the Spapreneur® podcast it's all about hair and policies. Sessy's hair stylist didn't follow the 5 Pillar and her hair paid the price. Do you have a backup plan if you're injured or suddenly can't work?
Topics Covered
- The great hair debacle - 2020 strikes again
- What's More Important? Your Hair or Your Pride?
- Don't talk while the dryer is going
- Are you in the position to keep your business if you have an emergency?
- Front desk that works
- Building a Team that Can Pick Up when You Fall Down
- You will Never, Ever Scale if You Can't Relinquish Control
- You Have to Have a Plan if Emergencies Happen
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