2021 for SAP Experts Podcast – was a fantastic year, full of thought leadership, inspiring conversations and most importantly, YOU, our wonderful, supportive audience. We began with Alexander Greb’s leadership and also integrated the all-stars team of Victor Hoeck, Steven Spears, Timo Diener and yours truly. 2022 will be even bigger and better – with more deep dives into Software-as-a-service trends and best practices. We will also have another all-star joining the podcast – Jonathan Fogarty, al...
Dec 20, 2021•24 min•Ep. 95
At one point, Maintenance and Asset Management may have been viewed as just another cost center within a company. However, today’s customers seek to maintain and maximize the health and performance of their assets via intelligent technologies – such as IoT, machine learning, mobility, as well as advanced and predictive analytics. Which is why today I’m joined by none other than the innovative Jasper Luickx. Joining us today from Belgium, Jasper is a digital supply chain solution advisor, with a ...
Dec 13, 2021•41 min•Ep. 94
My name is Timo Deiner and I like building apps as much as enjoying a good cup of coffee. I am super excited to have Esmee Xavier in todays episode. She joined the SAPfamily with AppGyver, a company from Helsinki we acquired earlier this year. If you are not familiar with no code low code platforms and you may have missed the recent announcements at Teched 2021, this episode is the perfect match for you: you will learn how easy it is to get started with AppGyver and what challenges you can solve...
Dec 06, 2021•36 min•Ep. 93
My name Steven Spears, great to back with you for another episode together. Customer journey maps are a common way to document the full experience of being your customer. But are we doing it right? I’m joined by Esteban and Raj, two customer experience veterans who are rethinking this process. We dive into the flaws of how we look at customer journeys today in a very static way. Then discuss the elements of a dynamic customer journey and how it’s a more useful perspective tied to the real world....
Nov 29, 2021•24 min•Ep. 92
There are some studies which claim that the human attention span continues to decrease and might be as low as 8 seconds – that’s lower than a goldfish. While there are other studies which claim that humans were always cognitively distracted and hyper-alert creatures, which enabled us to accomplish complex tasks while still being aware of our surroundings. Well, either way, one thing is true – the sheer amount of information around us is increasing, and as a result, we are always competing for th...
Nov 22, 2021•59 min•Ep. 91
Rise with SAP enables you to transform your business, holistically, on-your-terms and on-your-timeline. You can design the strategy that's right for you, while SAP and partners, join forces, to provide you a guided transformational journey. Which is why, I am very excited to welcome Enrico Schuch to our podcast today, as he is a pro at explaining “Rise with SAP” in simple terms, with easy-to-understand practical use cases. Enrico is a home-grown SAP talent and began his SAP career as a working s...
Nov 15, 2021•48 min•Ep. 90
Remembrance Day, also known as Veterans Day here in the US, is on November 11. And we at SAP Experts Podcast are celebrating by highlighting the journeys of two veterans who have transitioned from a military career to an SAP career. We also talk about the SAP veterans to work initiatives, and the how they help ease this transition. My first guest, Jason Duarte is currently a Senior Sales Strategy and Operations Analyst at SAP Concur and has been with SAP for over 6 years, having previously worke...
Nov 08, 2021•43 min•Ep. 89
At SAP, we provide the foundation for companies to become intelligent enterprises, enabling them to run better by growing more resilient, more profitable, and more sustainable. This requires visionary leaders who can ideate with customers on new and innovative solutions, to solve our customer’s most complex business problems. These leaders see the big picture and align the right people to right opportunities. The customer solutions director or CSD at SAP, does all that and more. Which is why, to...
Nov 01, 2021•44 min•Ep. 88
This episode of SAP Experts Podcast is a full-circle moment for me. That’s because the very first episode I ever hosted, by myself, for SAP Experts Podcast was about gamified approaches being a game changer in business consulting and learning. In that episode, I discussed how SAP uses gamification to collaborate with our customers, while enabling Business Value Identification. And in today’s episode, we revisit that topic, but this time we take the leap from theoretical to practical. Today we wi...
Oct 25, 2021•54 min•Ep. 87
October is the Cybersecurity month here at SAP, which is why, Chief Trust Officer, Elena Kvochko, is joining me today to share the importance of staying ahead in the security curve and how companies can build a culture of trust their customers. The Chief Trust Office team spans four continents enabling secure digital transformation of clients across global cloud products. Prior to this, Elena served as Senior Vice-President and Technology Executive at Bank of America. Previously, she worked as a...
Oct 11, 2021•31 min•Ep. 86
Here at SAP Experts Podcast, we continue celebrating the 1-year anniversary of the Value Starter. And while the first part, that is episode 82, was all about the vision and strategy behind the value starter, as well as the value it brings to SAP customers, this episode is all about digitization of that vision – the value starter digital platform. Which is why, today, I am joined with Bill Bowers and Nabeel Siddiqui, two individuals who are instrumental in simplifying the SAP S/4HANA Move, with t...
Oct 04, 2021•28 min•Ep. 85
Guest: Tim McKnight – EVP and Chief Security Officer at SAP Host: Steven Spears – Product Marketing Manager at SAP CX Today’s episode we to talk to Tim McKnight, EVP and Chief Security Officer at SAP. Tim’s closing in on a 30 year career as a security professional both in government service and in industry, doing everything from cloning phones to penetration testing. On this episode, we dive into Tim’s early career experience at the FBI, learn his key principles for a great cybersecurity strateg...
Sep 27, 2021•42 min•Ep. 84
Guest: Jan Gutknecht, Co-Founder SAP Hypergrowth Engagement Host: Timo Deiner, Office of the CTO SAP Germany What are you thinking about when you hear SAP and startups? David vs Goliath? Nokia vs Apple – and who has the role of Nokia in this comparison? Or is it a perfect match? Startups have great -mostly purpose driven- ideas to make the world better and SAP’s mission is to help the world run better. Does an early-stage startup need SAP S/4HANA or any other SAP solution to reach its next level...
Sep 20, 2021•37 min•Ep. 83
Digital transformation can be overwhelming, as you juggle various options, decisions, and questions. SAP Value Starter is here to help your transition, by working with you to create your benefits case. It offers customers a tailored business value focused Point of view through an outside-in perspective and helps fosters understanding of the incremental value and capabilities to customers. Which is why, today, I am joined with Bill Bowers and Markus Funke, two of strategic forces behind this prog...
Sep 13, 2021•47 min•Ep. 82
My name is Victor Höck and today's episode is very special to me, as it takes me right back to the first days of my career at SAP - the SAP Academy for Presales. I'm joined today by Nazli, Ice, Eric and Akshi, who are all graduates from the Academy like myself, and we'll talk about what the Academy is, how this experience has helped shape our careers and how we still draw on the skills that we have acquired there. It's a fun episode for everyone interested in presales, or how learning and early ...
Sep 06, 2021•42 min•Ep. 81
In a relay race, passing the baton properly from one player to the other, is just as important as the speed of the individual runners. Make an improper pass, and you get disqualified. Similarly, our customer’s transformational journey, is enabled by specialists, both internal and partners, and relies on effective communication, comprehensive handover and seamless collaboration. Between SAP, partners and the customers, every step of the way. To illustrate this very point, I have not one, but 2 ve...
Aug 30, 2021•34 min•Ep. 80
Guest: Betty Moon – Industry Advisor, Financial Services at SAP CX Host: Steven Spears – Product Marketing Manager at SAP CX My name Steven Spears, great to back with you for another episode together. Today’s episode is all about the institutions that handle our money and small amounts of dogecoin in my case. I’m joined by Dr. Betty Moon. Betty spent over 20 years working in the financial services industry and is now an Industry Advisor for SAP CX. On this episode, we dive into Betty’s experienc...
Aug 23, 2021•36 min•Ep. 79
Sustainability is no longer a mere buzzword, and companies across the globe are seeking ways to meaningfully incorporate sustainability metrics into business reporting. In today’s episode, Christian Polivka shares how SAP Sustainability Performance Management enables Holistic Business Success with Sustainability Performance Reporting.
Aug 16, 2021•33 min•Ep. 78
Guest: Adrian Nash – Head of Strategy at SAP CX Host: Steven Spears – Product Marketing Manager at SAP CX My name Steven Spears, great to back with you for another episode together. Today’s episode is a conversation about strategy and experience. I won’t be reading passages from The Art of War, though that was a consideration. I’m joined by Adrian Nash. Adrian is the Head of Strategy for SAP CX. On this episode, we’ll learn about the SAP CX strategy through Adrian’s process for developing a grea...
Aug 09, 2021•42 min•Ep. 77
Guest: Bettina Zedlitz – Director for Sustainability and Climate 21 Go-to-Market and Solution Management, S/4HANA Host: Victor Hoeck – Solution Advisory Specialist, Digital Supply Chain Today we’re talking about a topic that is very dear to my heart: Sustainability. Not least the extreme weather events that have taken place in the recent weeks – the wildfires in the USA, or the floods in Germany and China – have highlighted that the case for sustainability shouldn’t be negotiable anymore. The ne...
Aug 02, 2021•42 min•Ep. 76
Hello and welcome to a new episode of the SAP Experts Podcast. My name is Timo Deiner and I am an innovation manager at the german office of the CTO at SAP Germany. Today we are leaving the mindset paths and dive into a really relevant topic which touches our daily live: mobile devices. Have you ever wondered how to run enterprise mobility at scale? SAP has around about 85.000 iOS devices, they are all managed and we as employees have the best experience when using these devices. My guest today ...
Jul 26, 2021•50 min•Ep. 75
Guest: James Marland – Global Vice President, SAP Intelligent Enterprise & Business Network Host: Akshi Mohla – Senior Business Development Specialist, SAP S/4HANA Solution Management and GTM Storytelling is an intrinsic part of the human experience, dating back thousands of years. Much of history as we know it is due largely to stories being passed down through generations. There is nothing quite as compelling as a story that keeps you on the edge of your seat. So how does this translate t...
Jul 19, 2021•37 min•Ep. 74
Guest: Meaghan Riley, Chief Operating Officer, Global Strategic Segments Host: Akshi Mohla – Senior Business Development Specialist, SAP S/4HANA Solution Management and GTM SAP is committed to being one of the most diverse and inclusive software companies in the world. And leaders play an indispensable role in creating an inclusive culture. My guest today, Meaghan Riley is one such leader. As always, my name Akshi Mohla, and I am a Senior Business Development Specialist at SAP S/4HANA Solution M...
Jul 12, 2021•29 min•Ep. 73
Guest: Paul Smith – Global Industry Principal for Consumer Products at SAP Customer Experience Host: Steven Spears – Product Marketing Manager at SAP Customer Experience My name Steven Spears, Product Marketing Manager for SAP CX by day, and host of the Future of Customer Engagement and Experience Podcast by night. Today’s episode is all about direct to consumer and how some of your favorite brands are finding new ways to deliver value and foster a relationship directly with customers like never...
Jul 05, 2021•35 min•Ep. 72
Guest: Manu Kozhuppankutty, Director, Cloud Services (MEE), SAP Concur Host: Timo Deiner – Office of the CTO SAP Germany Hello and welcome to a new episode of the SAP Experts Podcast. My name is Timo Deiner and I am working in the Office of the CTO at SAP Germany. I’m a tech and innovation enthusiast and I am happy that Manu Kozhuppankutty was joining me in this episode today. Manu is a Services Leader in MEE region for SAP Concur, our cloud solution for travel and expense management. At his co...
Jun 28, 2021•30 min•Ep. 71
It's been almost a year that SAP and Siemens have taken the extraordinary measure of forming an alliance - imagine that: Two giants in the Tech industry, competitors in many respects, come together around one common vision - improving the flow of data from Product Design through manufacturing to maintenance with the so-called Digital Thread. Today I am talking with Andreas Madlencnik from the Global Center of Excellence for Digital Supply Chain. He is the perfect person to talk to about this p...
Jun 21, 2021•29 min•Ep. 70
At SAP, our purpose is to help the world run better and improve people's lives with sustainability at the core. And today’s episode regarding SAP’s commitment to sustainability, a commitment that can be seen in initiatives like the Sustainability Marketplace, exemplifies just that! As always, my name Akshi Mohla, and I am a Senior Business Development Specialist at SAP S/4HANA Solution Management and Go-to-market; and you’re listening to SAP Experts Podcast. My guest today is none other than, Mr...
Jun 14, 2021•42 min•Ep. 69
Guest: Sjors Melskens - Global Head of Digital Selling & Innovation at SAP Mid-Market Host: Steven Spears – Product Marketing Manager at SAP Customer Experience My name Steven Spears, Product Marketing Manager for SAP CX by day, and host of the Future of Customer Engagement and Experience Podcast by night. I am honored to be one of the hosts of the All-Stars-Team. You can expert to hear a wide variety of topics from me, but always focused at understanding the experience behind the expertise....
Jun 07, 2021•57 min•Ep. 68
Hello and welcome to a new episode of the SAP EXPERTS PODCAST. My name is Timo Deiner, also known as the “Innovation Guy” from the Office of the CTO at SAP Germany. I am thankful that I was selected as one of the hosts of the All-Stars-Team and you will hear from me topics around -you maybe guessed it- innovation, trends, technology and real-world customers. In this episode, I talked with the Global Lead Future of Work, Dr. Oliver Gutzeit on the role of IT in Future of Work topics, the fact that...
May 31, 2021•46 min•Ep. 67
Imagine stepping into a 360-degree immersive world, which provides you a real sense of what using SAP solutions would look like for your company – a world that tells the story of your current goals and challenges, but most importantly gives you the opportunity to feel what the future of your business could be as an Intelligent Enterprise! That’s Immersive Experience for you. And that is the theme for today’s SAP Experts Podcast. My name Akshi Mohla, and I am a Senior Business Development Specia...
May 24, 2021•29 min•Ep. 66
