Episode 77: Building A Customer Experience Strategy – Adrian Nash

Guest: Adrian Nash – Head of Strategy at SAP CX Host: Steven Spears – Product Marketing Manager at SAP CX My name Steven Spears, great to back with you for another episode together. Today’s episode is a conversation about strategy and experience. I won’t be reading passages from The Art of War, though that was a consideration. I’m joined by Adrian Nash. Adrian is the Head of Strategy for SAP CX. On this episode, we’ll learn about the SAP CX strategy through Adrian’s process for developing a great strategy and his experiences throughout his career. All of that on this episode of the SAP Experts Podcast. Follow Steven: https://www.linkedin.com/in/steven-spears-57895388/ Follow Adrian: https://www.linkedin.com/in/adriannash81/ Please like, share and subscribe! Give us feedback or provide us your questions at akshi.mohla@sap.com.