009 - Hard Conversations in a Crisis
Key Takeaways: 1:47 When pressure happens, people’s real character shows up 6:36 Having tougher conversations about, who do we really want to do business with and during this process. 12:53 Ask yourself, “How can I show up bigger?” 15:53 Correct the behavior, not the person 18:45 How diamonds are forged Quotes “It’s asking the question, “What can I do” not, “I’m sorry, I can’t.” (11:31) (Jason) “What I would say is, whether it’s vendors, stage, or guests, show gratitude and let them know that yo...
