009 - Hard Conversations in a Crisis
Jun 02, 2020•24 min
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Episode description
Key Takeaways:
1:47 When pressure happens, people’s real character shows up
6:36 Having tougher conversations about, who do we really want to do business with and during this process.
12:53 Ask yourself, “How can I show up bigger?”
15:53 Correct the behavior, not the person
18:45 How diamonds are forged
Quotes
“It’s asking the question, “What can I do” not, “I’m sorry, I can’t.”
(11:31) (Jason)
“What I would say is, whether it’s vendors, stage, or guests, show gratitude and let them know that you appreciate them.” (14:58) (Doug)
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