Petal Bartlett joined the University of Kansas Health System in 2019 as a Pharmacy Master Trainer, where she focused on influencing the implementation of standardized training to ensure high-quality patient care. In 2020, she utilized over 20 years of educational experience and her certification as a Job Instruction course instructor from the TWI Institute to develop the Training Leadership Certification (TLC) program. This program equips pharmacy leaders with the skills to design, deliver, and ...
Nov 07, 2024•32 min
Jacques Neatby is a leadership team and corporate strategy expert. He began his career as a labour & litigation lawyer with one of Canada’s elite international law firms. He was recruited into consulting in 1994 and soon after was hired by Canada’s largest independent strategy consultancy (since acquired by KPMG ). There he worked with the executive teams of industry-leading companies in North America and Europe, including Ubisoft, Sanofi, as well as Bureau Veritas , the no. 2 player in the ...
Oct 31, 2024•31 min
Bijoy E. John, MD, is a board-certified Sleep Specialist, Sleep Expert, Public speaker, Podcast guest and an author. He is currently a private practitioner with over 25 years of clinical and research experience. He is the founder and medical director of Sleep Fix Academy which offers online courses, podcasts, and other resources to improve sleep quality. He also treats both kid and adults with various sleep disorders at his clinic in Brentwood, Tennessee. He also serves as an Affiliate Assistant...
Oct 24, 2024•29 min
Evan Unger has 25 years’ experience driving organizational change initiatives, both as an executive in the pharmaceutical and healthcare industries and as an external consultant. Since 1988 he has consulted with clients in small organizations, school systems and in Fortune 100 companies domestically and across Europe, the Pacific Rim and South America. He served in several key leadership positions for Merck, a global pharmaceutical manufacturer, and as Vice President of Leadership, Change & ...
Oct 17, 2024•29 min
Wendy K. Smith is a Harvard educated, award-winning academic and the Dana J. Johnson Professor of Management and faculty director of the Women’s Leadership Initiative at University of Delaware. She is an expert on organizational paradoxes, exploring how leaders and individuals effectively respond to contradictory, yet interdependent demands. She spends her time continually working to better manage the paradoxes of life that we all face. Link to claim CME credit: https://www.surveymonkey.com/r/3D...
Oct 10, 2024•31 min
Tom Webb, DBA is the co-founder and managing partner of CareKate, LLC, a firm focused on supporting those who support the health of an aging loved one. Tom's extensive background in healthcare, engineering, and business informs his unique perspective on healthcare consumerism and the future of AI in healthcare. Tom also serves as Adjunct Faculty at Rush University and National Louis University, teaching courses on data management, statistics for business data analytics, and healthcare quality. H...
Oct 03, 2024•30 min
Morgan started 4 years ago in BMA Daunia and is the BOS CoE Practice Lead. Morgan has over 30 years' experience in Lean and 20 years in Six Sigma, a pragmatic and experienced improvement Leader, delivering over $2.1.Bn in hard savings to organisation, improving customer, staff experiences and improved Health and Safety. The legacy capabilities of Business Improvement have resulted in over 23 international awards and chairing 27 international conferences around Business Improvement. Morgan is an ...
Sep 26, 2024•26 min
Jenn Christison grew up wanting to change the world as a teacher, social worker, or stand-up comedian. After exploring all three, she discovered her most significant impact could be made by leading organizational transformation. With over 15 years of experience as a performance improvement consultant, senior leader, facilitator, and coach across multiple industries and sectors, Jenn brings a wealth of expertise to her work. Her educational background in Society, Ethics, and Human Behavior has sh...
Sep 19, 2024•28 min
Peter Lowe is Director of Improvement at The Dudley Group NHS Foundation Trust in England. He founded the Dudley Improvement Practice which is the organisation’s Continuous Improvement system used across The Dudley Group Acute and Community care settings. Peter believes in a person-centred approach to improvement and uses the concepts of compassionate leadership, and Nancy Kline’s ‘Time to Think’ way of being to support healthcare professionals with their amazing ideas for improving services for...
Sep 12, 2024•30 min
Andy is a keynote speaker, best-selling author and ‘recovering academic’. He specialises in positive psychology and the science of human flourishing. The reward for grinding out his PhD is that Andy gets to call himself a Dr of Happiness. If you put the cheesy title to one side, the good doctor believes there has never been a more important time to focus on mental health and wellbeing. Andy heads up a not-for-profit training company with an enviable client list, including Microsoft, Astra Zeneca...
Sep 05, 2024•29 min
Hanah Polotsky, MD, MBOE is a physician executive with twenty years of progressive leadership experience in value-based healthcare, operations, and medical group management. With her proven track record of evaluating company needs and utilizing operational excellence, she facilitates cross-functional redesigns to improve healthcare access, quality, and patient experience followed by anchoring change in new systems, skills, and behaviors. Originally from Belarus, Hanah graduated from New York Uni...
Aug 29, 2024•27 min
Mike is Executive Director for the Center for Quality People & Organizations (CQPO). Mike Hoseus brings both manufacturing operations and specialization in Human Resource experience to CQPO. CQPO is an organization developed in 1999 as a vision of Toyota Motor Manufacturing to share Lean Quality philosophy and human resource practices with education, business, and community organizations. CQPO current projects with Toyota include New Hire selection and training process, Team Leader and Group...
Aug 22, 2024•32 min
Chris is a multi-award winning author, international speaker, and coach. He is a certified Shingo Institute master-level trainer, a Shingo Institute Faculty Fellow, Examiner and Member. He coaches executive teams and transfers continuous improvement knowledge across all levels of an organisation. Chris is also the author of three Shingo Publication Awards for books he has co-authored. Brad is a senior leadership coach focused on helping leaders improve themselves and their organization to create...
Aug 15, 2024•35 min
Sarah Hyndman is the author of the book Why Fonts Matter (Gingko Press), a keynote speaker and the founder of Type Tasting ( www.typetasting.com ). She explores what happens to your brain on words: from sight to senses. As a designer-researcher Sarah has been a typosensory expert since 2013. She has co-published papers with Professor Charles Spence of the University of Oxford. Sarah combines her findings with collated research. She translates this into multisensory experiences and interactive de...
Aug 08, 2024•30 min
Dr. Papier is the co-founder and CEO of VisualDx. A thought leader in clinical informatics, Dr. Papier maintains the overall vision for the company with a keen focus on product integration and impacting costs in healthcare through clinical accuracy. His entrepreneurial drive, years of clinical experience, and passion for delivering true healthcare solutions have propelled the company to the forefront of clinical decision support in quality and innovation. A dermatologist and medical informatics ...
Aug 01, 2024•31 min
Urs is a former United Nations military peacekeeper and NATO military peacekeeping commander, a highly accomplished ultraendurance champion, a widely published professor, bestselling author, and a seasoned executive coach and keynote speaker with more than three decades of experience helping hundreds of leaders and dozens of executive teams unlock new levels of achievement across four continents. He is the founder of the Radical Humility Leadership Institute and speaks frequently on the topic of...
Jul 25, 2024•30 min
James R. Korndorffer, Jr. MD MHPE FACS is Associate Professor and Vice Chair of Education in the Department of Surgery at Stanford University. Previously he served as Vice chair of Surgery at Tulane University Health Sciences Center in New Orleans. While at Tulane he also was the Surgery Residency Program Director, the assistant dean for Graduate medical education and the Medical Director of the Tulane Center for Advanced Medical Simulation and Team Training. He received his undergraduate degree...
Jul 18, 2024•35 min
Steve Jones is a leadership coach, keynote speaker, consultant, and best-selling author who empowers leaders to build strong, united, and resilient cultures. His positive impact developed as a teacher and head football coach at Kimberly High School in Wisconsin, where he led his team to a record of 129-9 (including 70 consecutive wins) and multiple state championships. Steve’s winning formula captivates Fortune 500 companies, pro sports teams, and competitive leaders aiming to inspire successful...
Jul 11, 2024•32 min
Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1,000 front-line leaders. He has written two books: Becoming the Supervisor: Achieving Your Company’s Mission and Bu...
Jul 04, 2024•30 min
Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1,000 front-line leaders. He has written two books: Becoming the Supervisor: Achieving Your Company’s Mission and Bu...
Jun 27, 2024•29 min
Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1,000 front-line leaders. He has written two books: Becoming the Supervisor: Achieving Your Company’s Mission and Bu...
Jun 20, 2024•32 min
Hugh Alley is author and consultant. He divides his time between coaching senior operational leaders in continuous improvement, training front line leaders in core supervisory skills, and designing industrial facilities. He trained as an industrial engineer. He has run three manufacturing and distribution firms, and a department in a government agency. He has taught skills to over 1,000 front-line leaders. He has written two books: Becoming the Supervisor: Achieving Your Company’s Mission and Bu...
Jun 13, 2024•30 min
Jennifer is the co-founder and CEO of Cultivating Leadership, Jennifer blends deep theoretical knowledge with a driving quest for practical ways to make leaders’ lives better. She coaches executives and executive teams, designs and teaches leadership programs. In her practice and in her four acclaimed books, Jennifer has developed a series of tools and approaches that help leaders around the globe to grow their inner agility and thrive in uncertain and complex circumstances. When she’s not worki...
Jun 06, 2024•31 min
Marcus Hollinger and Josh Ruff are Sr. Directors of Innovation at Stoked ( stokedproject.com ), a breakout innovation studio giving leaders and teams the courage to innovate with impact. They are the co-creators of Ideascience by Stoked ( stokedproject.com/ideascience ): music, neuroscience, and practical tools for building momentum to solve business challenges—in a 3-hour package. Marcus is an award-winning marketer, innovation designer, and entrepreneur. He has a decade-long career leading cre...
May 30, 2024•35 min
Todd Rogers is professor of public policy at Harvard. He’s coauthor of Writing for Busy Readers: Communicate More Effectively in the Real World . To learn more see this 1-page checklist or use this AI email editing tool . He leads award-winning workshops on effective communication for organizations around the world. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questi...
May 23, 2024•38 min
Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2019 she left employment to build her own business. Gemma's mission is to help organisations and individuals be the BEST they can be, by helping people SEE, helping people THINK, and helping people CHANGE. Link to claim CME credit: https://w...
May 16, 2024•36 min
Chris is a co-author of three Shingo Publication award winning books - "4+1 Embedding a Culture of Continuous Improvement " , " The Essence of Excellence " and “Why Bother?” . He edited the Shingo Institute book “Enterprise Alignment and Results” and is a Shingo Institute Faculty Fellow, master trainer and examiner. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questi...
May 09, 2024•27 min
Dr. Jake Lancaster is the Chief Medical Information Officer (CMIO) for Baptist Memorial Health Care Corporation and Chief Medical Officer for the Baptist Medical Group. He also continues to practice as a part-time internist for the Baptist Medical Group (BMG). Dr. Lancaster completed his undergraduate degree in physics at the University of Mississippi and Sally McDonald Barksdale Honors College, where he was inducted into the Phi Beta Kappa honor society. He earned his medical degree at the Univ...
May 02, 2024•29 min
Richard is a UK born Australian who has spent 40 years working globally on Business Improvement across Retail, Supply Chain, Telco, Banking and Education sectors. From this career there emerged a single thread of learning which was so consistent and so impactful that Richard felt compelled to pull it out, capture and share it. The resulting book places Key Behaviour Indicators (KBI's) at the center of an organization’s ability to achieve genuine high performance and move towards a target Culture...
Apr 25, 2024•31 min
Robert “Cujo” Teschner is a combat veteran. He’s a former F-15 “Eagle” instructor at the prestigious U.S. Air Force Weapons school—the Air Force “Top Gun” program. He’s also a former F-22 “Raptor” fighter squadron commander, having commanded one of America’s precious few operational F-22 fighter squadrons. During his time teaching at the Weapons School, Cujo served as the U.S. Air Force’s Subject Matter Expert on the practice of team accountability. His published work from that time is still in ...
Apr 18, 2024•31 min
