PDSA Cycles Record with Gemma Jones
May 16, 2024•36 min
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Episode description
Gemma is an Improvement Coach, Trainer, and Visual Facilitator, based in the UK and working globally. Gemma started her career in Engineering and quickly found a passion for Improvement. She spent 20 years in Manufacturing across numerous industries, then in 2019 she left employment to build her own business. Gemma's mission is to help organisations and individuals be the BEST they can be, by helping people SEE, helping people THINK, and helping people CHANGE.
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