KBI (Key Behaviour Indicators) with Richard Perry
Apr 25, 2024•31 min
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Episode description
Richard is a UK born Australian who has spent 40 years working globally on Business Improvement across Retail, Supply Chain, Telco, Banking and Education sectors.
From this career there emerged a single thread of learning which was so consistent and so impactful that Richard felt compelled to pull it out, capture and share it. The resulting book places Key Behaviour Indicators (KBI's) at the center of an organization’s ability to achieve genuine high performance and move towards a target Culture.
KBIs are not KPIs for people, they open a window into the Mindset of your organization. They tell you if your Culture is real or dead on a meeting room poster.
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