In this episode of the Business of Tech podcast, key topics include taming wage inflation based on insights from the 2024 IT solution provider compensation report. Additionally, the discussion covers the low adoption rate of multi-factor authentication by SMBs and the expected price model changes for Apple's Vision Pro niche market by 2027. Tune in for a detailed analysis of data reports and technology trends impacting the industry. Three things to know today 00:00 Taming Wage Inflation: Insight...
Mar 06, 2024•12 min•Ep. 1244
In today's episode of the Business of Tech, Dave Sobel covers the intersection of politics and technology on Super Tuesday, highlighting the Cybersecurity and Infrastructure Security Agency's (CISA) efforts to secure the voting process against nation-state hackers and domestic threats. CISA has launched the Election Operations Center and an election resources page to tackle potential security issues. Additionally, the episode discusses the massive malware attack GitHub is currently battling, whi...
Mar 05, 2024•11 min•Ep. 1243
In this episode of the Business of Tech podcast, Dave Sobel covers the psychology of pricing, Wendy's surge pricing strategy, maximizing AI potential in business with insights from Copilot Lab and Copilot for OneDrive, HP's new printer subscription service, and Dell executives' long-term vision of computing. The discussion delves into dynamic pricing and its implications, highlighting how Wendy's plans to implement surge pricing and offer discounts during slower times. The episode discusses emph...
Mar 04, 2024•9 min•Ep. 1242
Today's bonus episode of "The Business of Tech" features Elliot Holland, an expert in small business acquisitions. Elliot, a Harvard Business School alum, shares his insights on buying companies without traditional capital investment. Tune in to learn more about Elliot's unique approach to helping everyday business buyers close their first deal. Supported by: https://coreview.com/msp/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podc...
Mar 03, 2024•21 min•Ep. 1233
In the latest episode of the Business of Tech Lounge, it was announced that Syncro, a leading MSP platform, has appointed Michael George as its new CEO. With extensive experience in the technology industry, Michael George previously served as the CEO of Invicti Security and Continuum, driving significant growth and championing AI and automation initiatives in his previous roles. The discussion on the definition of a breach emphasized the importance of understanding the difference between an expl...
Mar 02, 2024•26 min•Ep. 1239
In this episode of the Business of Tech podcast, Dave Sobel discusses rising borrowing costs impacting consumer sentiment and the untold economic story. Microsoft unveils Co-Pilot for finance and Windows 11. Plus, explore Friday Big Ideas on MSP 4.0, security, AI, and weight loss drugs. Research shows that higher borrowing costs have negatively affected consumer sentiment, with interest rate hikes impacting credit card and car loans. Stay informed on the latest economic trends and tech updates w...
Mar 01, 2024•11 min•Ep. 1241
On today's episode of the Business of Tech podcast, key topics include the struggles of mid-market tech companies, the introduction of Microsoft's Pirate toolkit for enhancing AI security, the rise of fractional CAIOs for steering AI strategies, and updates from ASCII, CompTIA, PIA, and SILENCE laboratories. Market data from Canalys reveals a projected 20% growth in worldwide cloud service spending for 2024, with significant contributions from Amazon Web Services, Microsoft Azure, and Google Clo...
Feb 29, 2024•13 min•Ep. 1238
On today's episode of the Business of Tech, key updates include the unveiling of Cybersecurity Framework 2.0 by the National Institute for Standards and Technology, addressing supply chain risks and introducing the govern function. Lockbit's resurgence and exploits targeting unpatched ConnectWise Screen Connect flaws are discussed. Additionally, KKR is set to acquire VMware's end-user computing business for $4 billion. The episode also delves into the Biden robocall incident and the implications...
Feb 28, 2024•11 min•Ep. 1237
On today's episode, we explore key topics in the realm of cybersecurity and technology. We discuss leveraging government initiatives for enhancing IT service providers' cybersecurity defenses, the establishment of an AI task force by Congress, and the challenges of generative AI in tech interviews. Additionally, Gartner's top trends in cybersecurity for 2024, focusing on generative artificial intelligence, threat exposure management programs, and evolving identity and access management approache...
Feb 27, 2024•10 min•Ep. 1236
Today's episode of The Business of Tech covers a survey revealing workers' fears and eagerness regarding AI tools, Google's pause on Gemini AI, and diverse AI use cases. The survey shows concerns about AI skill displacement but also a desire to use AI tools more, especially among younger workers. Confidence in AI may be growing, with professionals anticipating increased demand for their skills. Three things to know today 00:00 Survey Reveals 43% of Workers Fear AI Skill Displacement, Yet 60% Eag...
Feb 26, 2024•11 min•Ep. 1235
In this bonus episode of the Business of Tech, host Dave Sobel interviews Tom Cahue, IT Manager for the Mary Campbell Center. Tom shares his experiences as an end customer working with an MSP and discusses the importance of effective communication and clearly defining roles. He also highlights how his organization successfully navigated challenges and established a strong working relationship with their MSP. Supported by: https://huntress.com/mspradio/ https://coreview.com/msp/ All our Sp...
Feb 25, 2024•25 min•Ep. 1225
In this episode of the Business of Tech Lounge with Dave Sobel, the format is more interactive, allowing live viewers to ask questions and engage with guests. The discussion delves into the differences between MSPs and MSSPs, highlighting a case involving Accenture providing IT support services to Starwood and Marriott. Jay McBain from Canalys discusses the opportunities and challenges in the AI space for solution providers. He highlighted the growth potential of generative AI and the need for p...
Feb 24, 2024•33 min•Ep. 1231
Today's episode discusses the rise of enterprise browsers in cybersecurity for 2024, highlighting the importance of built-in security features and the need for advanced measures due to increased hacking threats targeting browsers. Companies like Palo Alto Networks and Island are at the forefront of developing these browsers, with Atakama also beta-testing a product for managed services providers. Additionally, NVIDIA and N-Able earnings, Syncro CEO, and MSPX are covered, along with Friday Big Id...
Feb 23, 2024•12 min•Ep. 1234
In this episode of the podcast, we cover significant developments in the tech world. The LockBit ransomware group has been dismantled by global law enforcement, ConnectWise responds to a security breach, Google introduces Gemini for Workspace, and Apple announces the PQ3 initiative to combat quantum computing threats. Four things to know today 00:00 Global Law Enforcement Success: Lockbit Ransomware Group Dismantled 04:15 ConnectWise Takes Drastic Measures Amidst ScreenConnect Security Breach 06...
Feb 22, 2024•12 min•Ep. 1232
On today's episode of the podcast, we discussed the FTC's proposed rules to combat AI impersonation and deepfake harms, Adobe's AI-powered enhancements to Acrobat, and Apple's challenges with Vision Pro. Additionally, we highlighted CoreView's M365 management platform for MSPs and the White House's focus on data privacy and security. Stay informed and visit coreview.com.msp for more details. Three things to know today 00:00 FTC Proposes New Rules to Tackle AI Impersonation and Protect Consumers ...
Feb 21, 2024•12 min•Ep. 1230
Today's episode of the Business of Tech covers a range of topics, including the impact of artificial intelligence on various industries, a fine imposed on Air Canada for chatbot misinformation, and security updates from ConnectWise.. The use of AI in federal weather forecasting is highlighted as a key development, showcasing how AI can enhance weather prediction models and improve forecasts. Four things to know today 00:00 Artificial Intelligence: A Catalyst for Change in Weather, Beauty, and La...
Feb 20, 2024•11 min•Ep. 1229
In this bonus episode of the Business of Tech podcast, host Dave Sobel is joined by Luke Diaz, founder of DBT Ventures, to discuss customer success and SaaS trends. Luke shares his insights on the SaaS market and its focus on churn, highlighting the importance of retaining customers as managed services providers. With his expertise in scaling startups to over $100 million in ARR, Luke provides valuable insights on the dynamic environment of the SaaS industry. Tune in to learn more about customer...
Feb 18, 2024•22 min•Ep. 1222
Explore the strategies, challenges, and successes that define the tech landscape with Dave Sobel on "The Business of Tech" podcast. Gain insights on how managed services providers and IT outsourcing companies stay ahead in the ever-evolving world of technology. Join Dave as he uncovers the impact on businesses, careers, and the industry at large. Dive deeper into the future of technology and discover inspiring stories from tech leaders. Tune in for daily actionable insights and be part of this j...
Feb 17, 2024•2 min
On this episode of the Business of Tech podcast, we dive into the latest developments in AI from Google and OpenAI, including tools that write code and generate dynamic video content. The discussion also covers the shrinking remote work opportunities as companies increase in-office days. Additionally, cybersecurity is highlighted as crucial, emphasizing the human expertise needed to interpret and respond to complex threats. The episode features insights on historical context, job displacement, a...
Feb 16, 2024•13 min•Ep. 1228
On today's show, we discuss TeamLogic IT partnering with NinjaOne for endpoint management of over 100,000 devices, CISA reveals its 2024 cybersecurity priorities, and ArcServe discontinues cloud services and OneXafe Solo, shaking the MSP market. CoreView supports MSPs with a Microsoft 365 management platform. UK SMEs are increasingly relying on MSPs for cost effectiveness, with 62% of respondents utilizing MSPs. Some SMEs with uniform technology stacks may not need MSPs, but those with diverse r...
Feb 15, 2024•11 min•Ep. 1227
In this episode, we discuss three important topics. First, small business sentiment in the US has dipped due to concerns over inflation and labor costs. The National Federation of Independent Business reports the largest decline in sentiment in over a year. Second, we explore the early days of Microsoft 365's AI co-pilot, discussing both critiques and kudos. Lastly, we highlight tech leaders coming together to tackle deepfake AI threats in elections. Stay tuned to learn more about these pressing...
Feb 14, 2024•13 min•Ep. 1226
In this episode, we discuss the latest news in the tech industry. We start by highlighting Microsoft's success with its AI initiatives, including the popularity of its CoPilot AI app. The app has gained significant traction, ranking as the second most popular free app in the Apple App Store and the 12th most downloaded app in the Google Play Store. Additionally, CNBC reports that Microsoft's Azure cloud is closing the gap on Amazon Web Services (AWS) with the help of its AI growth. Analysts esti...
Feb 13, 2024•11 min•Ep. 1224
In this episode of "The Business of Tech," Dave Sobel discusses three key topics. First, he highlights the recent breach of U.S. systems by China-backed hackers, signaling a new era of cyber threats. Next, he explores the emerging consulting opportunities as businesses seek compliance with evolving AI regulations and digital laws. Lastly, Sobel provides insight into the $1.9 billion valuation and strategic investments in Ninja One by Snowflake and Datadog executives. Three things to know today 0...
Feb 12, 2024•12 min•Ep. 1223
In this bonus episode of the Business of Tech, host TJ Karwal speaks with the CEO and founder of Cluster Networks, a company revolutionizing the IT industry with its innovative IT-driven solutions. Cluster has built an AI-driven product called Friday and launched the world's first AI-driven MSP. The episode explores the concept of autonomous IT and how it is becoming a reality Supported by: https://huntress.com/mspradio/ All our Sponsors: https://businessof.tech/sponsors/ &nb...
Feb 09, 2024•22 min•Ep. 1217
In this episode of the Business of Tech podcast, Dave Sobel discusses three important developments in the tech industry. First, Google revamps its AI strategy and introduces Gemini Ultra, its most advanced language model. Google also launches a new Google One tier with enhanced features. Next, ConnectWise unveils advanced RPA and AI capabilities at Automation Nation 2024 in Tampa. Finally, the podcast delves into the setbacks faced by JCDC in their cybersecurity efforts, including conservative s...
Feb 08, 2024•10 min•Ep. 1221
In this episode of the Business of Tech podcast, host Dave Sobel discusses the impact of AI on digital identity. He highlights a recent case in Hong Kong where a finance worker was tricked into paying out $25 million to fraudsters using deepfake technology. Additionally, Dave mentions an underground website called OnlyFake that sells realistic fake IDs for just $15, posing a threat to cybersecurity. He also provides insights into tech earnings analysis, including trends in gaming, AI, and digita...
Feb 07, 2024•14 min•Ep. 1220
In this episode, Dave Sobel discusses three important tech news updates. Firstly, the SEC has introduced new cybersecurity rules for SaaS systems to enhance data protection. Secondly, zero trust adoption is increasing in SMB and mid-market sectors. Lastly, the FBI warns SMBs about a China-linked hacking campaign targeting old routers. Dave emphasizes that cybersecurity is not just about technology, but also the human expertise needed to respond to threats. The episode concludes with a detailed d...
Feb 06, 2024•10 min•Ep. 1219
In this episode of "The Business of Tech," host Dave Sobel discusses the contradicting news of layoffs at tech giants Google, Amazon, and Microsoft amidst a booming U.S. job market. He also shares insights on Microsoft's new AI tool for sales and services, specifically designed for Salesforce and Dynamics 365 users. Additionally, Sobel highlights IBM's discovery of the audio jacking threat in voice call security. Sobel also touches on the strong growth of the U.S. labor market, with a substantia...
Feb 05, 2024•11 min•Ep. 1218
In this episode, host Dave Sobel discusses the topic of digital transformation and leadership with guest Jen Swanson, a seasoned professional with extensive experience in customer advocacy, marketing technology, and service channel operations. They delve into the importance of staying on top of your business and explore the concept of transformation in both the digital and leadership realms. Jen shares insights from her career and highlights the need for continuous adaptation and growth. Tune in...
Feb 03, 2024•20 min•Ep. 1212
In this episode of the Business of Tech podcast, host Dave Sobel brings you the latest news and updates in the tech industry. He starts off by discussing the general availability of the Apple Vision Pro and its impact on spatial computing. One notable announcement is that Zoom users can now attend virtual meetings using the device, offering a seamless collaboration experience. Microsoft is also bringing its suite of Microsoft 365 apps to the Apple Vision Pro, further enhancing its capabilities. ...
Feb 02, 2024•14 min•Ep. 1216
