Business of Tech: Daily 10-Minute IT Services Insights - podcast cover

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

Episodes

Thu Feb-1-2024: N-Able's Global Futurology Study, AI Productivity Reality, SolarWinds Challenges SEC

In this episode, Dave Sobel discusses three important tech news stories. First, N-Able's inaugural Global Futurology Study reveals insights into the growth of managed services, including the rise of cybersecurity and the use of AI. Next, SolarWinds challenges the SEC lawsuit over the 2020 cyber attack and claims the fraud charges are unfounded. Lastly, Salesforce research highlights the gap between AI productivity promises and reality in terms of data and IT readiness. Three things to know today...

Feb 01, 202413 minEp. 1215

Wed Jan-31-2024: Cybersecurity + AI Consulting: 2024 Growth, Automation Growth, Swifties change MSFT

In this episode of "The Business of Tech," host Dave Sobel discusses the key areas of growth for MSPs in 2024. He highlights the importance of cybersecurity and AI consulting, as well as the need for human expertise in interpreting and responding to complex threats. Sobel also mentions the rise of IT automation and significant investments in AI startups. Additionally, he touches on Microsoft's response to an AI incident involving Taylor Swift, which led to enhanced safety measures. The episode c...

Jan 31, 202410 minEp. 1214

Tue Jan-30-2024: MIT says humans cheaper than AI, AWS Courting SMBs, rising cyber costs

In this episode of "The Business of Tech," Dave Sobel discusses the findings of a study by MIT on the cost of deploying artificial intelligence (AI) technology. The study reveals that currently, it is more economical for employers to keep human workers, as only 23% of workers' wages for tasks relying on computer vision could be cost-effectively replaced by AI. While AI excels at recognizing patterns and analyzing images, it comes with high installation and maintenance costs and lacks the ability...

Jan 30, 202411 minEp. 1213

Mon Jan-29-2024:US Growth vs. EU Struggles, AI-generated Deep Fakes of Taylor Swift, AI Oversight

In this episode of "The Business of Tech," host Dave Sobel discusses contrasting economic trends between the U.S. and Europe. While the U.S. experienced strong economic growth and exceeded GDP expectations, Europe faced challenges with a shrinking German economy and supply disruptions impacting inflation. The episode also highlights the legal and ethical debate surrounding AI-generated deep fakes of Taylor Swift, as well as the examination of AI by the FTC, Copyright Office, and OMB. Three thing...

Jan 29, 202410 minEp. 1211

Insights into Product Management and Revenue Growth with Jessica Nelson Kohel

In this bonus episode of the Business of Tech, the host interviews Jessica Nelson Kohel, the co-founder and president of The Product Consult. With over 18 years of experience in digital product development, Jessica shares insights into product management and how to optimize digital product development teams. She discusses her work with various companies, including Epic Games and Nike, and highlights the importance of revenue growth, product optimization, product strategy, and team development. L...

Jan 27, 202418 minEp. 1209

Thu Jan-25-2024: Deepfakes in politics, ransomware tactics, Vision Pro numbers, Outsourcing & GenAI

In this episode of "The Business of Tech," host Dave Sobel discusses four key topics. First, he highlights the investigation by the New Hampshire AG into a fake robocall impersonating President Joe Biden, which is seen as an attempt at voter suppression. Next, he explores the dark side of AI in politics and its potential for voter manipulation. Sobel also delves into the shifting cyber threat landscape and Symantec's insights on ransomware gang tactics. Finally, he touches on the initial demand ...

Jan 25, 202417 minEp. 1210

Wed Jan-24-2024: AI Governance and the Role of Regulation, Pax8, Atakama, Seceon and Microsoft moves

In this episode of "The Business of Tech," Dave Sobel discusses the growing risks of AI in finance and politics, and the rise of regulations ahead of the elections. He also covers the compliance requirements for small businesses, who now face the same cyber requirements as larger firms. Additionally, Sobel highlights the launches of Seceon, Atakama, Pax8, and Microsoft. Finally, Sobel delves into the need for legislation and regulation in the areas of AI and deepfakes in political campaigns, urg...

Jan 24, 202413 minEp. 1208

Tue Jan-23-2024: IT and Business Services Market Rebound, Nightshade & Glaze, Broadcom & VMWare

In this episode, we discuss the current state of the IT and business services market, which is showing signs of a rebound according to ISG Research. We also explore Nightshade and Glaze, tools developed by the University of Chicago to protect AI data integrity. Additionally, we cover the Channel Turmoil caused by Broadcom cutting ties with smaller VMware partners. Finally, we highlight the global spending on IT and business services, which experienced a slight decline in Q4 but is expected to re...

Jan 23, 20249 minEp. 1207

Mon Jan-22-2024: M365 Add-Ons: 14 to 61 in 4 Years, Horizon IT Fallout, Vision Pro Debut

In this episode of The Business of Tech, host Dave Sobel discusses four important tech news stories. First, he highlights Microsoft's 365 add-on search and the significant increase in the number of paid add-ons for customers. Next, he mentions the recent email breach by Russian hackers that Microsoft revealed. Sobel then discusses the fallout from the Horizon IT case, where over 700 people were wrongfully convicted due to software errors. Lastly, he mentions the debut of the Apple Vision Pro and...

Jan 22, 202411 minEp. 1206

Streamlining Business Operations through AI Automation with Uzair Ahmed

In this bonus episode of the Business of Tech, host Dave interviews Uzair Ahmed, the founder and chief automation officer at Cottonwood Automation. Uzair shares his insights on leveraging technology to automate and streamline small and mid-sized businesses. He discusses the importance of connecting various software systems and eliminating manual processes to create a more efficient and cohesive business operation. Uzair also explains why he believes partnering with existing managed internet serv...

Jan 20, 202422 minEp. 1201

Fri Jan-19-2024: MSPs Boost IT Budgets by 70%, FTC Joins AI Pact, Kaseya Case Update

In this episode, we discuss four key topics. First, MSPs are boosting their IT budgets by up to 70% to meet the growing demand for enterprise IT. Second, the FTC joins a global pact for AI data privacy, focusing on enhancing training data trustworthiness. Third, we provide an update on the Kaseya case, with prosecutors and the FBI continuing their pursuit beyond sentencing. Finally, we explore the importance of cross-industry collaboration in leveraging AI's full potential, with insights from Go...

Jan 19, 202410 minEp. 1205

Thur Jan-18-2024: AI's Global Copyright Law Challenges, AI Integration Planning Hurdles, Remote Work

In this episode of the Business of Tech podcast, Dave Sobel discusses three key topics. First, he explores the business opportunity for IT services in guiding companies through AI integration and overcoming planning hurdles. Next, he dives into the challenges faced by the AI industry in 2024, particularly in relation to global copyright laws. Lastly, he examines the lasting economic legacy of the pandemic, with a significant percentage of U.S. workers continuing to work remotely. The episode als...

Jan 18, 202410 minEp. 1204

Wed Jan-17-2024: Cloud Soars as Traditional IT Declines, Google's No More Exit Fees, Data Analytics

In this episode, Dave Sobel discusses the latest updates in the tech market. He starts by highlighting the increase in cloud infrastructure spending and the decline in traditional IT. He also explores the opportunities for IT firms in data analytics and culture transformation. Dave then mentions Google's strategic move in cloud competition. Moving on, he discusses the latest Consumer Price Index report, which shows sticky inflation in key areas of the economy. This could complicate expectations ...

Jan 17, 20249 minEp. 1203

Tue Jan-16-2024: CES Highlights, Microsoft Unveils Copilot Pro, Evergreen's International Ambition

In this episode, Dave Sobel discusses the highlights from CES, including the introduction of Wi-Fi 7, which promises faster speeds and improved efficiency for high bandwidth activities. He also covers other tech products showcased at the event, such as voice-controlled luxury toilet seats, transparent displays, and new processors and graphic cards. Additionally, Microsoft unveils Copilot Pro, a consumer AI plan for enhanced productivity, and Lancom Technology joins Evergreen through acquisition....

Jan 16, 20248 minEp. 1202

Fri Jan-12-2024: Trends in Flexibility, Remote Work, and Employee Well-being & Building AI Services

In this episode of the Business of Tech podcast, host Dave Sobel discusses the changing work landscape and the impact it has on employee well-being. He shares data from various surveys, including the American Psychological Association's Work in America survey, which reveals that workplace stress in the U.S. has reached epidemic proportions, with high workloads, low job control, and work-family conflict being the top stressors. The survey also highlights high rates of workplace bullying and discr...

Jan 12, 20249 minEp. 1200

Thu Jan-11-2024: Generative AI on Upward Mobility, Microsoft CoPilot adoption, and OpenAI's moves

In this episode of the Business of Tech podcast, host Dave Sobel discusses OpenAI's strategic moves, including their response to copyright lawsuits and the launch of their new service, ChatGPT Team. OpenAI defends their use of copyrighted material for training AI technologies, stating it falls under fair use and emphasizes the transformative potential of AI in journalism. They have also launched ChatGPT Team, a subscription tier targeting small and medium-sized businesses, offering access to GPT...

Jan 11, 202411 minEp. 1199

Wed Jan-10-2024: Carta's Unconsented Investor Contact, CES 2024: AR and VR, HPE to buy Juniper

In this episode, we discuss three key tech news stories. First, we dive into the controversy surrounding Carta, a cap table management company, and its alleged unethical tactics. The CEO of a startup claims that Carta contacted investors without consent and attempted to sell shares without authorization. This incident has raised questions about Carta's trustworthiness and sparked similar experiences from other customers. Next, we explore the highlights from CES 2024, focusing on the shift in AR ...

Jan 10, 20249 minEp. 1198

Tue Jan-9-2024: NIST Report Highlights Key AI Attack Types, Self-Evolving AI Models, Vision Pro Date

In this episode of the Business of Tech podcast, Dave Sobel discusses the security and privacy risks associated with the rapid deployment of artificial intelligence systems. He highlights a report by the U.S. National Institute of Standards and Technologies (NIST) that identifies four key types of attacks in AI: evasion, poisoning, privacy, and abuse. Dave also explores the barriers to the adoption of generative AI and the potential benefits it offers. He mentions the success of Snapchat+ in att...

Jan 09, 20248 minEp. 1197

Mon Jan-8-2024: Tech Industry Job Growth and Cybersecurity Advances, Cloud Transformation Challenges

In this episode of the Business of Tech, host Dave Sobel discusses several key topics affecting the tech industry. He highlights the contrasting trends in job growth, with the tech industry seeing an increase in new positions in specialized tech firms, while tech occupations in non-tech sectors decline. Sobel also explores the potential for inflation to fall below the Federal Reserve's target, which could lead to rate cuts and relief for consumers. He then delves into the challenges faced by mid...

Jan 08, 20249 minEp. 1196

Supporting Technology Adoption and Driving Revenue in the Legal Industry with Colin S Levy

Supported by: https://skykick.com/mspradio/ https://timezest.com/mspradio Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/   All our Sponsors:    https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Looking for a link from the stories? The entire script of the show, with links to ar...

Jan 06, 202420 minEp. 1194

Fri Jan-5-2024: Microsoft's Bold AI Move: Co-Pilot Key, Metrics Mastery in the Boardroom

In this episode of the Business of Tech, host Dave Sobel discusses Microsoft's new AI move with the introduction of a co-pilot key on Windows 11 devices. He also highlights a study on the use of ChatGPT in the workplace and the launch of the GPT Store by OpenAI. Additionally, Sobel covers Jeff Bezos' investment in Perplexity, an AI-powered search startup, and addresses employee concerns about the impact of AI on their careers. He also shares insights on evolving authentication methods and metric...

Jan 05, 202410 minEp. 1195

Thu Jan-4-2024: CMMC 2.0's Final Rule; CISA Feedback on Secure-by-Design; Windows 11 Struggles

Four things to know today 00:00 CMMC 2.0 Final Rule Released: Implications for Defense Contractors and MSPs 04:25 NSF, Air Force, and UK Supreme Court moves to note 07:02 CISA Seeks Feedback on 'Secure by Design' Principles - Implications for Cybersecurity Service Providers 08:39 Windows 11 Struggles to Gain Market Share Amidst Windows 10 Dominance Supported by: https://skykick.com/mspradio/ Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msp...

Jan 04, 202411 minEp. 1193

Wed Jan-3-2024: Thriving MSP Software Market, AI in Small Devices, AI Safety

Three things to know today 00:00 MSP Software Market Thrives with 15.2% Year-Over-Year Growth 03:28 Apple's Open-Source Multimodal LLM 'Ferret' Sparks Interest in Local AI on Small Devices 06:14 OpenAI Forms 'Preparedness' Team to Monitor and Test AI Technology for Safety Supported by: https://movebot.io/ Want to take my class? https://www.itspu.com/all-classes/classes/navigating-emerging-technologies-for-msps/   All our Sponsors:    https://businessof.tech/sponsors/   Do you...

Jan 03, 202411 minEp. 1192

Exploring Autonomous Project Monitoring and Management with Mike Psenka

In this bonus episode of The Business of Tech, host Dave interviews Mike Psenka, CEO of Moovila, to explore the concept of autonomous project monitoring and management. Mike explains that Moovila's approach is different from traditional project management platforms, offering a unique solution to streamline project management processes. Tune in to learn more about how Moovila applies AI to enhance project monitoring and management. Want to take my class? https://www.itspu.com/all-classes/classes/...

Jan 02, 202418 minEp. 1191

Tue Dec-12-2023: Patching and Security Vigilance, Log4j Exploits, AI and MSP Tools

In this episode of the Business of Tech, three important topics are discussed. First, the recent federal agency compromise serves as a wake-up call for the importance of patching and security vigilance. Next, the use of AI and MSP tools is highlighted as a reflection of industry trends. Lastly, Microsoft's commitment to ethical advancements in technology, specifically in relation to AI as a co-pilot, is explored. Research by Veracode reveals that thousands of businesses are still vulnerable to l...

Dec 12, 202311 minEp. 1190

Mon Dec-11-2023: Employment & Wage Growth, Competitive Differentiation, and Inclusivity Development

In this episode, we discuss three important updates in the tech industry. Firstly, the tech sector is showing stability, which is good news for the overall industry. Despite a slight dip in tech employment, there is high demand for AI talent. Secondly, we delve into the global shift towards regulating artificial intelligence, with the EU's AI Act and the US's AI policies being notable examples. We also explore how tech is transforming the labor market and creating opportunities for IT services. ...

Dec 11, 202314 minEp. 1189

Understanding intersection of Technology and Physical Security: Skylar Security CEO Jamine Moton

In this bonus episode of The Business of Tech, host Dave interviews Jamine Moton, the CEO of Skylar Security, to discuss physical security. Jamine shares her journey and how she founded Skylar Security. They also delve into security dynamics and how they protect their clients. Tune in to learn more about her unique approach to physical security, and where that overlaps with manged services. Supported by: https://rfcode.com/MSPRadio/ CODE MSPRADIO for 30% off at checkout https://timezest.com/mspr...

Dec 09, 202321 minEp. 1188

Fri Dec-8-2023: Fri Dec-8-2023: AI Could Enable a Four-Day Workweek, Windows Returns to Annual Release Cycle

In this episode of the Business of Tech podcast, Dave Sobel discusses three key topics. First, he explores how AI could enable a four-day workweek for millions of workers by 2033, without sacrificing pay or productivity. Next, he covers the news that Windows is returning to an annual release cycle. Lastly, he shares updates on an AI-driven project in the Hudson Valley. Additionally, a paper by Autonomy Think Tank is discussed, which highlights the potential for AI-driven productivity gains and t...

Dec 08, 202311 minEp. 1187

Thu Dec-7-2023: Google's Gemini AI vs. GPT-4, Syncro on Research-Backed Pricing Strategies, AI Meetings

In this episode of the podcast, we cover three important tech news updates. First, Google has unveiled its new AI software called Gemini, which claims to outperform OpenAI's ChatGPT in math, coding, and reasoning tasks. Gemini is a large language model trained on billions of internet images and sentences and is integrated with Google's Bard chatbot. It will be integrated into various Google services and products, starting with the Pixel 8 Pro smartphone. Second, a recent report reveals that only...

Dec 08, 202312 minEp. 1186

Wed Dec-6-2023: Microsoft's AI Enhancements, the Impact on IT Professionals, API Security Call from SaaS Alerts

In this episode of the Business of Tech, Dave Sobel shares four important updates. Microsoft has enhanced their AI-powered Copilot service with GPT-4 Turbo and DALI-3, improving its capabilities for IT professionals. However, generative AI also poses challenges for the industry. Cybersecurity leadership is stalled due to Tuberville's blockade, leaving key positions unfilled amidst increasing threats. The episode also discusses the need for enhanced API security features and highlights a premium ...

Dec 06, 202311 minEp. 1185