Business of Tech: Daily 10-Minute IT Services Insights - podcast cover

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

Episodes

Understanding NIS2: A Deep Dive into European Cybersecurity Regulation with Erik Jan Frieser

On this bonus episode of the Business of Tech, Erik Jan Frieser joins host Dave Sobel to discuss the upcoming NIS2 regulation in Europe. They delve into the importance of compliance for customer safety and the impact of NIS2 directive on IT service providers. Tune in to learn more about navigating this regulatory landscape and staying compliant in the tech industry.   All our Sponsors:    https://businessof.tech/sponsors/   Do you want the show on your podcast app or the writ...

Apr 08, 202414 minEp. 1271

Dave Sobel Appears on Slow Smoked Business with Jarrod Morgan

A feed drop of Slow-Smoked Business with Jarrod Morgan. Dave appeared on Jarrod's show, Jarrod and Dave cook up tech insights and meats alike, discussing AI's impact, the evolution of social media, and the future of tech, all while smoking meats in their backyards. Check out Jarrod: https://www.youtube.com/@slow-smokedbusinesswithjar2   All our Sponsors:    https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Sub...

Apr 06, 202457 minEp. 1270

Key Insights from the Service Leadership Compensation Report with Peter Kujawa

On this bonus episode of the Business of Tech, Peter Kujawa discusses the recent compensation report released by Service Leadership. The report covers insights on how compensation works, where increases are happening, remote work, unlimited PTO, and more. Tune in to discover key data points and trends in the industry.   All our Sponsors:    https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Bus...

Apr 04, 202420 minEp. 1264

Wed Apr-03-2024: Microsoft Changes 365 Offerings: Teams Separated, Copilot Updates, Nerdio Releases, CompTIA Embraces AI

On this episode of the Business of Tech Lounge, host Dave Sobel discusses Microsoft's changes to 365 offerings, Nerdio's new management tools, CompTIA embracing AI, insights from Peter Kujawa of Service Leadership, and NIS2 insight with Eric-Jean Frieser. The show also covers ConnectWise's annual MSP Threat Report, highlighting key cybersecurity incidents and trends from the past year, such as the focus on defense evasion tactics by threat actors. Stay informed and engaged with the latest tech n...

Apr 03, 202426 minEp. 1274

Navigating the AI Sales Revolution: Insights from Thomas Ryan

On this bonus episode of the Business of Tech, Thomas Ryan from Bigly Sales discusses the impact of AI sales agents on the sales process. Thomas explains how they automate the lead intake process using SMS, transforming how companies handle leads from various platforms like Facebook and TikTok. Tune in to learn more about the future of AI in sales!   All our Sponsors:    https://businessof.tech/sponsors/   Do you want the show on your podcast app or the written versions of th...

Apr 01, 202420 minEp. 1263

The Future of Managed Services Providers with Nick Lorizio

In this bonus episode of The Business of Tech, host Dave interviews Nick Lorizio, founder of Astute Technologists, a new managed services provider. Nick shares his journey from a business management and leadership major to the world of MSPs. He highlights the importance of human expertise in cybersecurity and discusses the role of managed services in small businesses. Tune in for insights into the evolving landscape of managed services with a fresh perspective from a young entrepreneur. Supporte...

Mar 31, 202422 minEp. 1262

The Business of Tech Lounge - Wednesday, March 27 2024

On today's episode of the Business of Tech Lounge, Dave Sobel discusses new insights on compensation, running a business, and AI's impact on sales. Guests include Peter Kujawa, Fred Carey, Nick Lorizio, and Thomas Ryan. The episode covers AI-enhanced cybersecurity tools, waste management, and AI's potential impact on diets. N-Able shared its Ecoverse vision at the Empower event in Texas, focusing on transforming IT management for MSPs through integrations with Rewst and HaloPSA to streamline wor...

Mar 30, 202435 minEp. 1268

Fri Mar-29-2024: Federal Cybersecurity Regulations, AI Ethics, DEI Initiatives, and Tech Innovations

In this episode of the Business of Tech podcast, Dave Sobel covers three key topics: the release of best practices for MSP cybersecurity measures by CISA and the NSA, the Q1 2024 diversity report, and the emotional quotient of AI. Additionally, there's a discussion on the new rule for reporting cyber incidents in critical infrastructure organizations by CISA, impacting a wide range of entities, including small businesses. Three things to know today 00:00 CISA and NSA Release Best Practices for M...

Mar 29, 202415 minEp. 1273

Thu Mar-28-2024: Generative AI Struggles and RPA's Future, Intel and Microsoft Define AI-Powered PC

Today's episode of the Business of Tech explores the challenges faced by startups and companies using generative AI, highlighting how the technology has not lived up to its initial hype. Intel and Microsoft are redefining AI-powered PCs, while automation and AI are poised to enhance RPA capabilities. Generative AI, particularly chatbots like ChatGPT, is experiencing criticism and setbacks, with concerns about errors, intellectual property, cost, and environmental impact. Some startups are strugg...

Mar 28, 202411 minEp. 1269

Wed Mar-27-2024: Combating Burnout in IT Teams, Cyber Insurance Reckoning, Gender Equity in Tech

Today's episode of the podcast covers the challenges IT teams face with burnout due to a war room incident management approach. A study by Dynatrace reveals how blame culture and disconnected teams contribute to this issue. The episode also discusses a decline in remote job postings on LinkedIn despite the demand for work flexibility and highlights gender equality views among tech professionals. Three things to know today 00:00 Combating Burnout: IT Teams Suffer Under 'War-Room' Incident Managem...

Mar 27, 202412 minEp. 1267

Tue Mar-26-2024: IT Leaders Regret AI Investments, CISA Budget Cuts, & Microsoft's New Era of Work

On today's episode, we discuss IT leaders' regrets over quick AI investments, CISA's budget cuts amid cyber threats, and Microsoft's new work era with NPUs. It's World Backup Day soon, prompting MSPs to engage customers on data protection. The challenges of hasty AI adoption are explored, along with the rise of chatbots using large language models. Stay informed with the latest tech insights and opportunities. Three things to know today 00:00 One-Quarter of IT Leaders Regret Hasty AI Investments...

Mar 26, 202411 minEp. 1266

Mon Mar-25-2024: Accenture Slashes Revenue Forecast, SolarWinds Sets Precedent, and Arrow Electronics Introduces AI Enhancements

In this episode of "The Business of Tech" podcast, host Dave Sobel covers the latest tech news, including Accenture slashing their revenue forecast, SolarWinds supporting U.S. cybersecurity efforts, and Arrow Electronics introducing AI-driven enhancements for cloud business management. The weekly market review discusses the performance of the Russell 2000 and S&P 600 indices. Accenture's revenue forecast cut is attributed to a slowdown in consulting demand, reflecting a broader trend in the indu...

Mar 25, 202410 minEp. 1265

The Power of Cash Flow Over Profits with Fred Cary

On this bonus episode of the Business of Tech podcast, host Dave Sobel discusses the philosophy of "fuck average, be legendary" with guest Fred Kerry, CEO of IdeaPros. During our conversation, Fred shares the provocative origins of this motto and how it encapsulates the drive needed to achieve an extraordinary life. Supported by: https://skykick.com/mspradio/ https://huntress.com/mspradio/   All our Sponsors:    https://businessof.tech/sponsors/   Do you want the show on your...

Mar 23, 202419 minEp. 1254

The Business of Tech Lounge - Wednesday, March 20 2024

On this episode of the Business of Tech Lounge, host Dave Sobel covers a range of topics, including preparedness for CMMC 2.0, training technicians to understand the business, and an interview preview with Fred Carey. The show also addresses listener questions and updates on Broadcom and VMware partners, McDonald's self-serve, and United Health. The episode highlights the support of Salesbuildr, the first Patreon vendor sponsor. Additionally, a major change in the real estate market is discussed...

Mar 23, 202427 minEp. 1259

Fri Mar-22-2024: NIST Delays, Microsoft Suspends Cloud in Russia, Enforcing Software Agreements

Today's episode of the Business of Tech covers critical industry news. NIST's National Vulnerability Database is facing delays, impacting security efforts. Microsoft warns about cloud services in Russia due to European sanctions. Enforcing software agreements through resellers is a pivotal decision. The NVD slowdown and its implications for security are discussed, along with criticism of MITRE for not addressing the issue. The episode also mentions CISA's budget requests, highlighting key challe...

Mar 22, 202412 minEp. 1261

Thu Mar-21-2024: AI Hacking March Madness Bets, Tech Support Scam, Ransomware Battles, EU & Broadcom

In this episode of the Business of Tech podcast, Dave Sobel covers the rising cyber frauds impacting US businesses, ransomware gangs' battles, tech support scams leading to a $26 million FTC settlement, and an EU cloud trade body's call for an investigation into Broadcom's VMware licensing changes. Additionally, the impact of AI hacking on March Madness bets and Microsoft's warning of a phishing campaign targeting tax filers are discussed. Four things to know today 00:00 AI Hacking on March Madn...

Mar 21, 202412 minEp. 1260

Wed Mar-20-2024: Apple + Google, AI in Healthcare, Marketing, Sports, & Politics, Ingram Micro IPO?

On this episode of the Business of Tech podcast, key highlights include Apple negotiating to use Google's Gemini AI for Siri, the increasing use of AI in various industries such as healthcare, marketing, sports, and politics, and Ingram Micro's $8 billion IPO plans with Goldman Sachs and Morgan Stanley. Additionally, Microsoft has upgraded the free version of Copilot to GPT-4 Turbo, enhancing its logical reasoning capabilities. Lastly, Apple is exploring incorporating Google Gemini into the next...

Mar 20, 202412 minEp. 1258

Tue Mar-19-2024: Remote Work Trends: Layoffs & Promotions, 32 hr Work Weeks, AI Adoption & Copyright

Today on the Business of Tech podcast, Dave Sobel discusses the challenges remote employees face with higher layoff rates and lower promotion rates. Bernie Sanders and Alexandria Fain propose a shorter work week to address long hours compared to global peers. Additionally, generative AI adoption is recommended to combat slowdowns due to copyright concerns. Dave also delves into the impact of return-to-office mandates on firms' financial metrics and employee satisfaction levels. The episode explo...

Mar 19, 202413 minEp. 1257

Mon Mar-18-2024: 2024 Economic Paradox, CompTIA: IT Channel Optimism, Microsoft's Co-Pilot Strategy

In this episode of "The Business of Tech," host Dave Sobel discusses the 2024 economic paradox, with rising inflation concerns conflicting with surging small business optimism. The episode covers CompTIA's report on the IT channel's optimism for AI and tech services growth, Microsoft's co-pilot strategy, Musk's open source gambit, and OpenAI's App Store impact. The market review includes a drop in the Russell 2000 and S&P 600, despite small business confidence and consumer spending rising under ...

Mar 18, 202413 minEp. 1256

Understanding the $100,000 Cost of CMMC 2.0 for MSPs with Mike Semel

On this bonus episode of The Business of Tech, Dave explores the buzz around regulation and CMMC 2.0 with guest Mike Semel. They discuss the $100,000 impact and the differences between CMMC 1.0 and 2.0, shedding light on the evolving cybersecurity landscape and its implications for MSPs across various industries. Tune in to gain insights on the changing regulatory environment and its potential effects on businesses. Supported by: https://huntress.com/mspradio/ Looking for a link from the stories...

Mar 17, 202424 minEp. 1248

The Business of Tech Lounge - Wednesday, March 13 2024

In this episode of the Business of Tech Lounge, host Dave Sobel discusses a variety of topics relevant to the tech industry. The episode includes an analysis of a lawsuit involving a law firm and its IT provider, featuring insights from attorney Brad Gross. It delves into IDC data concerning the evolving role of the Chief Information Security Officer (CISO) and examines the allocation of budgets for cloud storage. Listeners will learn about Claude 3 and its ongoing testing phase. The episode als...

Mar 16, 202432 minEp. 1252

Fri Mar-15-2024: Apple's Strategic Move in AI and FCC Redefines Broadband

Today's episode of the podcast discusses Apple's strategic move in AI with the acquisition of Darwin AI, signaling a focus on generative AI capabilities. The FCC redefines broadband with higher speed requirements, shifting to 100 down and 20 up. Other topics covered include navigating privacy regulations, IT spending trends, AI's cloud impact, and the quest for shared reality. Apple's acquisition of Darwin AI aims to enhance their generative AI capabilities, with Alexander Wong from Darwin AI jo...

Mar 15, 202412 minEp. 1255

Thu Mar-14-2024: Devin's AI Autonomy, EU Sets Global Precedent on AI, AR/VR Headset Market

In this episode of the Business of Tech podcast, Dave Sobel highlights Devin's AI breakthrough in autonomously resolving engineering tasks, the EU's groundbreaking AI act for regulation, and the impressive 130% year-over-year growth in the AR-VR headset market. Three things to know today 00:00 Devin's Breakthrough in AI: Resolving Over 13% of Engineering Tasks Autonomously 03:37 EU Sets Global Precedent with the World's First Major AI Act to Regulate Artificial Intelligence from 2024 06:19 AR/VR...

Mar 14, 202411 minEp. 1253

Wed Mar-13-2024: Intel's AI PC Strategy, AI in Cyber, Int'l MSP news, & Accessibility Tech

On today's episode of The Business of Tech, we delve into Intel's vision of the AI PC as the future of computing, exploring the components that define it and how it will shape PCs moving forward. Additionally, we discuss key moves by tech giants like Solix, Raga AI, Salesforce, and Microsoft, as well as the PAX 8 event in New Zealand focusing on professional services post-divestiture. The episode also highlights technological advancements in accessibility, from speech assistance to hearing suppo...

Mar 13, 202411 minEp. 1251

Tue Mar-11-2024: CISA's Cybersecurity Workforce Challenges and AI Transformations, AI use cases

Today's episode of the Business of Tech covers the challenges facing CISA in improving cybersecurity workforce and collaboration, AI's impact on workplace dynamics, and the reality of AI in the fast-food industry. President Biden's call to ban AI voice impersonations and Oregon's new right to repair law are also discussed. Three things to know today 00:00 Challenges Ahead for CISA as GAO Calls for Improved Cybersecurity Workforce and Collaboration 04:11 AI's Potential to Transform Workplace Dyna...

Mar 12, 202411 minEp. 1250

Mon Mar-11-2024: AI and Cloud Solutions Drive MSP Revenue Growth, Tech Unemployment Rates Rise

In this episode host Dave Sobel discusses contrasting trends in the tech job market and the MSP sector's growth. Despite the overall job market's growth, tech occupations are facing an increase in unemployment rates. Meanwhile, MSPs are experiencing revenue growth driven by AI and cloud solutions, even as they navigate customer acquisition challenges The episode delves into employment data with insights from the ADP employment report and the Fed's job report, noting a discrepancy in job addition...

Mar 11, 202412 minEp. 1249

Nature's Influence on Business Success: Insights from Tabitha Scott

Tabitha Scott, a thought leader and innovator, joins the podcast to discuss her upcoming book "Powering Change, the Hidden Resource to Unleash Potential, Productivity, and Profits," which explores the connection between nature's principles and business success. She introduces the concept of viewing businesses as living organisms, emphasizing that everything is made of the same energy. Supported by: https://timezest.com/mspradio/ https://coreview.com/msp/   All our Sponsors:    htt...

Mar 10, 202419 minEp. 1240

The Business of Tech Lounge - Wednesday, March 6 2024

Today on the Business of Tech Lounge, we delve into the AI opportunity, perspectives from the tech media, and insights from Rich Freeman of Channelholic. We discuss acquisitions versus private equity, reflecting on Elliot Holland's comments. Tabitha Scott offers a unique business perspective, and we explore the FCC's move on AI and the impact of the Affordable Connectivity Program. In our top story, Kaseya's 2024 MSP Benchmark Report reveals cybersecurity as a top revenue driver for 73% of manag...

Mar 09, 202427 minEp. 1245

Fri Mar-8-2024:NIST Budget Cuts and AI Safety, Anthropic Claude 3, Future of Prompt Engineering

On today's episode of "The Business of Tech," host Dave Sobel discusses NIST's challenges with budget cuts and AI safety responsibilities. Anthropic launches Claude 3, surpassing GPT-4 and Gemini Ultra in AI benchmarks. The discussion highlights NIST's struggles with limited resources despite its critical role in AI oversight, potentially jeopardizing President Biden's AI regulation plans. Three things to know today 00:00 NIST Struggles with Budget Cuts Amid Growing AI Safety Responsibilities 02...

Mar 08, 202411 minEp. 1247

Thu Mar-7-2024: Election Security Update, Lawsuit Over Ransomware Breach, Zapier AI Workspace

On today's episode of the Business of Tech podcast, we cover the latest in election security, with no cyber or influence threats detected on Super Tuesday. A law firm targets an IT company and a protist in a lawsuit over a ransomware breach. Zapier introduced an AI workspace for code-free bot creation called Zapier Central. Additionally, senior leaders are burdened by software contract negotiations, according to Vertice Research. National security officials share guidance on implementing a zero-...

Mar 07, 202410 minEp. 1246