Building Better Businesses in ABA - podcast cover

Building Better Businesses in ABA

Jonathan Muellerwww.elementrcm.ai
Hi, I'm Jonathan Mueller and I believe that businesses don’t grow, PEOPLE grow. And people, in turn, grow their business. I started this pod to democratize access to the best business advice for owners, aspiring entrepreneurs and leaders in the Applied Behavior Analysis (ABA) field.I have conversations every week with iconic names who provide deep insights about running a successful ABA practice. Only have time to listen to one thing? Check out the “Stop/Start” segment of every episode, in which my guests share one thing ABA business owners should START doing, and one thing they should STOP doing.I’ve spent more than a decade of my life in the field, including as Co-Founder and Co-CEO of two autism services businesses: Ascend Behavior Partners and Element RCM. I love sharing everything that I’ve learned (and everything that I’ve failed at!). Because I believe in paying it forward.Thank you for listening!Sponsored by ElementRCM

Episodes

EP 33: Lessons from a Recovering Private Equity-holic with Anirudh Sathya

Lessons from a Recovering Private Equity-holic with Anirudh Sathya Anirudh saw the light after working insane hours in PE for causes that didn't align with his values. That inspired him to leave private equity to start Teamwork Healthcare in 2017 and his reflections on that transition are profound! Who else meets their future business partner through a cold call?!?! And he's building the next wave of tech to solve scheduling problems in our field, to boot. Enjoy, kind listener! Resourc...

Aug 30, 20221 hr 2 minSeason 1Ep. 33

EP 32: Caregiver Collaboration, NOT Parent Training with Kelly Bermingham

Caregiver Collaboration, NOT Parent Training with Kelly Bermingham Kelly's perspective on social skills and caregiver training seems to me to be what the future holds for our field ... and especially how we create impactful relationships with the families we're honored to serve. Enjoy, kind listener! Resources: A 25 Year Look Across the Spectrum (Kelly's Podcast) September 26 Project (remembering Feda and Mu) Sponsored by Element RCM Building Better Businesses in ABA is edited and...

Aug 23, 202255 minSeason 1Ep. 32

Ep 31: Wake up! Achieving Your Best Sleep as a Leader with Emily Varon

Wake up! Achieving Your Best Sleep as a Leader with Emily Varon I do a deep dive on my sleep habits with sleep expert Emily Varon, BCBA (spoiler alert: I have terrible habits; but I'm committed to changing them!). I learned so much about optimizing my own night-time. Find out how you can improve your sleep as a leader. Enjoy, kind listener! Resources Emily Varon on LinkedIn Ready, Set, Sleep (Emily's sleep consultation practice - earn CEUs!) Sponsored by Element RCM Building Better Bus...

Aug 16, 202257 minSeason 1Ep. 31

Ep 30: 5 Scientific Laws of Life & Leadership with Dr. Paulie Gavoni

5 Scientific Laws of Life & Leadership with Dr. Paulie Gavoni Some people, when you finally meet them, make you think "why the heck haven't our paths crossed until now?" That's Dr. Paulie Gavoni for me. He brings a lifetime of boxing, MMA, education, ABA, leadership #1 best selling author and so much more. And when he speaks it's like listening to real-life fairytales. Enjoy, kind listener! Resources Dr. Gavoni on LinkedIn Behavioral Karma: 5 Scientific Laws of Life ...

Aug 09, 20221 hr 2 minSeason 1Ep. 30

EP 29: Operational & Profitability Benchmarks in ABA with LONGTIME Besties Lani Fritts and Dr. Rohit Verma

Operational & Profitability Benchmarks in ABA with LONGTIME Besties Lani Fritts and Dr. Rohit Verma I dish on layoffs, a seminal operational/profitability survey, which organizations "win" in any given industry and much more with two of my biggest life mentors, Dr. Rohit Verma and Lani Fritts. Resources: Lani and Rohit on LinkedIn Sponsored by Element RCM Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor ...

Aug 02, 20221 hr 20 minSeason 1Ep. 29

EP 28: Stop Using Facebook for Recruiting with Reece Epstein

Stop Using Facebook for Recruiting with Reece Epstein Reece Epstein is the founder and CEO of Reputation Elevation, a digital marketing agency that specializes in the ABA field. This conversation fascinated me - and reminded me how much more experts know than the layperson ABA owner/operator. I couldn't believe his feedback on why Facebook doesn't work well for candidate recruiting until he actually broke it down for me! Lots to learn here if you're interested in what ACTUALLY wor...

Jul 26, 202252 minSeason 1Ep. 28

EP 27: How Would You Draw Your Mentor Tree? With Longtime Bestie, Dr. Linda LeBlanc

Dr. Linda LeBlanc single-handedly taught me more about ABA than anyone else in the world. I've known her since 2012 when I started working with her at Trumpet Behavioral Health and she's been foundational in teaching me about supervision, mentorship and what it means to be a lifelong learner. It was a pure honor to have this long-form conversation with Linda. Enjoy, kind listener! Resources: Dr. LeBlanc on LinkedIn LeBlanc Behavioral Consulting Building and Sustaining Meaningful and Ef...

Jul 19, 20221 hr 23 minSeason 1Ep. 27

Ep 26: What Can ABA Teach Us About Our Own Leadership With Dr. John Austin

Dr. John Austin is THE guru when it comes to psychological safety and organizational safety: "It’s a basic human right to have a safe place to work.". This all boils down to one thing our ABA field hasn't studied much: relationships. John is also my LinkedIn OG mentor and a skilled bassist (we talk Top 3 bassists of all time!). Enjoy, kind listener! Resources; Dr. Austin on LinkedIn Free resources from his organization: Reaching Results What Got You Here Won't Get You There: ...

Jul 12, 202248 minSeason 1Ep. 26

EP 25: Trauma-Informed ABA with Saundra Bishop

Trauma-Informed ABA with Saundra Bishop Saundra Bishop has seen it all owning and leading an ABA practice, especially through COVID ... and she's reflective of everything that she's learned. She also helps me understand what "Trauma Informed ABA" really means, freely giving of her wisdom based on the keynote speeches she does. Enjoy, kind listener! Resources: The Trauma Manual (from Basics' ABA Therapy website) Saundra on LinkedIn Saundra's recommended additional re...

Jul 05, 202246 minSeason 1Ep. 25

EP 24: Organizational Culture is like Bigfoot: Frequently Talked About, Often Misunderstood, and Rarely Measured with Dr. Robbie El Fattal

Organizational Culture is like Bigfoot: Frequently Talked About, Often Misunderstood, and Rarely Measured with Dr. Robbie El Fattal Robbie's the consummate entrepreneur, founding 3 ABA practices over the past 10 years (including Cultivate Behavioral Health & Education). Robbie and I hit it off the moment we met: we're both passionate about organizational culture, entrepreneurship, our ABA field, and the humble learning it takes to hone our leadership skills over time. We're al...

Jun 28, 202252 minSeason 1Ep. 24

EP 23: "Ubuntu": Humanity Through Community with Naa Ameley Garrido

"Ubuntu": Humanity Through Community with Naa Ameley Garrido Naa is a dear friend and a Cohost with me on PodCASP. When you were 4 years old what were you doing? Naa was raising her infant brother. Her journey from Ghana to Behavior Analysis to becoming a CASP board member is an inspiration. I'm lucky to bask in her wisdom this episode on self-awareness and DEI and solving the challenges of our field. Enjoy, kind listener! Resources GABS Ubuntu : "Humanity. I am because we ar...

Jun 21, 20221 hr 6 minSeason 1Ep. 23

EP 22: Data Driven Solutions for Performance Management and Treatment Integrity with Tricia Glick

Data Driven Solutions for Performance Management and Treatment Integrity with Tricia Glick After six years of founding, growing, and selling an ABA practice, Tricia reflected on challenges facing our field (and took a life-changing trip to Iceland) and Behavior Science Technology was born. It was super fun dishing on the power of aggregating treatment integrity data and online performance management, ABA-style. Enjoy kind listener! Resources: Behavior Science Technology Tricia Glick on LinkedIn ...

Jun 14, 202245 minSeason 1Ep. 22

EP 21: My Podcasting Mentor and Long Time Bestie, Tim Crilly

My Podcasting Mentor and Long Time Bestie, Tim Crilly I have the distinction of being one of three people who called Tim when he worked at Magellan to yell at him about a policy I didn't agree with :) That cemented a friendship that's lasted nearly 9 years. We did something for the first-time in this episode: a mutual Top 5 sports moments list. Just because. Enjoy, kind listener! Resources ABA Unfiltered - Tim's fantastic podcast, check it out Find Tim on LinkedIn Tim's organ...

Jun 07, 20221 hr 4 minSeason 1Ep. 21

EP 20: High-Impact Marketing in ABA with Andy Mullins

High-Impact Marketing in ABA with Andy Mullins Andy is the Marketing Director for The Shandy Clinic and has been a friend for nearly 10 years. He is steeped in all facets of marketing at all sizes of organizations and I love his focus on 1) understand your organization's goals 2) talk to your customers 3) simple KPIs. Enjoy, kind listener! Resources The Shandy Clinic Andy on LinkedIn " The Rule of 7 " (... touchpoints before a brand enters a consumer's consideration set) Obje...

May 31, 202247 minSeason 1Ep. 20

EP 19: The Difference between Search Funds and Financial Investors in ABA with Dillon Friedman

The Difference between Search Funds and Financial Investors in ABA with Dillon Friedman Dillon's personal journey with his brother Chase, who was diagnosed with ASD at age 16, inspired Icosian Capital and their search for a values-aligned ABA practice to invest in. This is the first investor I've spoken to on the Pod and Dillon's wisdom was enlightening. We chat: "partnership charters", green vs. red flags in ABA practices, getting customer experience right, elevating yo...

May 24, 202253 minSeason 1Ep. 19

EP 18: Selling Your ABA Practice with Rachel Boynton

Selling Your ABA Practice with Rachel Boynton Rachel is unique as a Mergers & Acquisitions (M&A) Adviser: she owned and operated Lifeshare, an IDD services business, for 18 years before joining Vertess. Check out her practical and powerful advice for ABA owners considering a sale. Enjoy kind listener! Resources: Vertess Brook's Law (throwing more software developers on a late project makes it even more late) Sponsored by ElementRCM Building Better Businesses in ABA is edited and pro...

May 17, 20221 hr 6 minSeason 1Ep. 18

EP 17: From Bootstrap to Multi-State, Meaningful Impact with Brad Zelinger

From Bootstrap to Multi-State, Meaningful Impact with Brad Zelinger Ever wonder what it's like to get cold-called to share your ideas about a question that you may not have prepared for ... in front of 90 people? Brad and I caught up on what it's like to get your MBA, his personal connection to developmental disabilities through his sister, and how we built Stride Autism Centers. Enjoy, kind listener! Resources: Stride Autism Centers The Case Method of learning (common in MBA programs)...

May 10, 202256 minSeason 1Ep. 17

EP 16: Building Friendships and Social Connections for Children of All Abilities with Emily Bruce

Building Friendships and Social Connections for Children of All Abilities with Emily Bruce Emily's both an ABA practice owner and the founder of PeerKnect, an app for parents to create inclusive play and social opportunities for kids of all abilities (incl. autism). We also have an enlightening conversation about investor gender bias in venture capital and how female founders outperform male founders! Enjoy, kind listener. Resources PeerKnect The Value of Investing in Female Founders Sponso...

May 03, 202245 minSeason 1Ep. 16

EP 15: Your ABA Practice Needs an Operating System, with Jing Zhou

Your ABA Practice Needs an Operating System, with Jing Zhou After successfully growing and selling her practice over 19 years, Jing has turned her energies toward coaching and helping ABA practices to build strong cultures with efficient operations that will drive the highest clinical quality. Enjoy, kind listener! Core Action Consulting's ABA Business Bootcamp Jing Zhou on LinkedIn Sponsored by ElementRCM Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions I...

Apr 26, 202248 minSeason 1Ep. 15

EP 14: Starting a Multi-State ABA Practice with Jameson Kimball

Starting a Multi-State ABA Practice with Jameson Kimball Jameson had a front row view on what it meant to be a quality ABA practices during his 3-year tenure at Accupoint as VP Sales. Check out his insights and lessons learned as he founded All About ABA (with BIG national aspirations). Enjoy, kind listener! Resources: All About ABA Jameson Kimball on LinkedIn Sponsored by ElementRCM Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: son...

Apr 19, 202247 minSeason 1Ep. 14

EP 13: My Business Bestie, Co-Founder & Co-CEO, Will Boenig

My Business Bestie, Co-Founder & Co-CEO, Will Boenig Will has been my partner at Ascend and Element RCM for the past 4+ years. He pushes me to be a better learner, leader and human being. I love his pattern recognition as he relates his experiences at DaVita (Fortune 500 Dialysis company) to the ABA field: in particular value-based care and organizational culture. Enjoy, Kind Listener! Will's Top 3 Recent Reads: Eleven Rings , Phil Jackson The Experience Economy , Joseph Pine & Jame...

Apr 12, 202251 minSeason 1Ep. 13

EP 12: Building Inclusive Communities in Autism with Dr. Danny Openden

Building Inclusive Communities in Autism with Dr. Danny Openden Danny is a friend and wise freaking human being. He helps me understand the honor that it is to lead an ABA non-profit and principles he's used to build a resilient organization focused on the long term and dedicated to quality (I also find out about his former acting career). Enjoy, kind listener! Resources: Good to Great , Jim Collins 4 Disciplines of Execution , Chris McChesney Entrepreneurial Operating System (EOS) Sponsore...

Apr 05, 202247 minSeason 1Ep. 12

EP 11: Managing Your Energy as a Leader with Natalya Berdikyan

Managing Your Energy as a Leader with Natalya Berdikyan Go beyond time management and priority management and ask yourself: "how am I managing your energy?" Natalya exudes calm and peace (two things I'm constantly striving for) ... listen to the end for a deep dive on me and what gives me energy. Enjoy, kind listener! Resources Life by Design Academy Sponsored by ElementRCM Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit...

Mar 29, 202248 minSeason 1Ep. 11

EP 10: Technology Solutions to Help You Scale with Erica Kinnebrew

Technology Solutions to Help You Scale with Erica Kinnebrew Erica's fascinating background (founding not one but TWO ABA organizations) led her to create ABA Engine. Want to learn how she thinks about scaling organizations and the tools necessary to do so? Enjoy, kind listener! Resources Books Erica References: Galileo's Daughter by Dava Sobel Authority Marketing by Adam Witty and Rusty SheltonInstabrain: Instabrain: The New Rules for Marketing to Generation Z by Sarah Weise Schedule o...

Mar 22, 202255 minSeason 1Ep. 10

EP 9: World Behavior Analysis Day with Elizabeth Drago and Dr. Sarah Duarte

World Behavior Analysis Day with Elizabeth Drago and Dr. Sarah Duarte Facilitating international celebrations of the science of behavior analysis: March 20th … and every day of the year.” That's the mission of World Behavior Analysis Day, and Dr. Duarte & Elizabeth Drago share the inspiration behind #WBAD 2022! Resources: WBAD Website Follow on LinkedIn , Instagram and Facebook Celebrate March 20th! Sponsored by ElementRCM Building Better Businesses in ABA is edited and produced by KJ H...

Mar 15, 202245 minSeason 1Ep. 9

EP 8: Systems Mindset with Seth Powers

Systems Mindset with Seth Powers Trying to figure out how to get operations right (while still ensuring clinical quality)? Check out Seth's wisdom and the experience he brings from the corporate world to his ABA practice. This is a must-listen … particularly for any Co-Directors, Co-CEOs and business partners out there! Enjoy, kind listener. Sponsored by ElementRCM Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Credit: song "Tailor...

Mar 08, 202248 minSeason 1Ep. 8

EP 7: How to Improve Recruiting in ABA with Dr. Jacob Bradley

How to Improve Recruiting in ABA with Dr. Jacob Bradley Dr. Jacob Bradley has the inside track on the challenges - and opportunities - Applied Behavior Analysis providers face with recruiting ... particularly during this "Great Resignation." As an OBM-trained Psychologist who owns Psyctalent (a well connected recruiting agency that concentrates solely on ABA) this episode is chockful of actionable recruiting strategies for ABA providers. Dr. Bradley also has powerful insights into how ...

Mar 01, 202259 minSeason 1Ep. 7

EP 6: Building Compliance into Your Organizational DNA with Tanner Sierks

Building Compliance into Your Organizational DNA with Tanner Sierks Is compliance top of mind in your organization: in billing, documentation, audits, continuous improvement plans and much more? If not, it should be. Learn from a compliance expert, Willow ABA CEO Tanner Sierks, as he shares the good, the bad and the ugly that he sees in our ABA field … and how you can build compliance into your organization's DNA. Enjoy, kind listener! Willow ABA Compliance Resources Referenced in the Show:...

Feb 22, 202243 minSeason 1Ep. 6

EP 5: Driving Quality in the ABA Field with Sara Litvak

Accreditation: Driving Quality in the ABA Field with Sara Litvak I've known Sara Litvak, CEO of the Behavioral Health Center of Excellence, for many years, and she shares a passion for clinical quality in the ABA field. Accreditation is a powerful tool for continuous improvement and an important signal of provider commitment to quality. I'm excited for you to hear Sara's convictions. Enjoy kind listener! Sponsored by ElementRCM Building Better Businesses in ABA is edited and produ...

Feb 15, 202256 minSeason 1Ep. 5

EP 4: How To Grow Your ABA Practice with Rick Loewenstein

How To Grow Your ABA Practice with Rick Loewenstein You're ready to grow your practice … but are you overwhelmed by all the details? Rick has deep insights and advice for values-aligned ABA leaders based on his experience growing a multi-state national ABA practice from 300 to 3000 clients. Rick's also just a freaking great human being. Enjoy kind listener! Sponsored by ElementRCM Building Better Businesses in ABA is edited and produced by KJ Herodirt Productions Intro/outro Music Cred...

Feb 08, 202249 minSeason 1Ep. 4