Observability has become a popular descriptor, but what does it mean and why does it matter? Further, how can you leverage observability throughout your operations? Application Performance Management (APM) is only part of the puzzle—IBM Instana takes a unique approach that answers common pain points in application management. Shelby Skrhak speaks with Steve Bek , IBM Instana sales leader - Americas at IBM , about: - Defining authentic observability - How Instana hones in on root causes - Instana...
Sep 01, 2022•21 min
There’s been debate around the credibility of esports in the world of education and whether it should get the same consideration as regular sports. What are the benefits of esports, and what does it take to see success through creating an esport space? Shelby Skrhak speaks with Andrew Schmidt, senior Solutions Center engineer, and Michael Mason, senior Business Transformation engineer, both of Ingram Micro, about: Stepping into the esport space Designing spaces for esport tournaments The benefit...
Aug 30, 2022•28 min
Cloud infrastructure is highly sought after today and widely considered the next step in data management. However, like any software solution, it comes with vulnerabilities. Veritas is on the cusp of bringing cybersecurity solutions to businesses of all sizes and strives to fill the gaps in cloud storage protection. Shelby Skrhak speaks with Jeremy Snow, system engineer at Veritas, about: Why cloud data is challenging to protect Fallacies about cloud data storage What Veritas brings to the table...
Aug 29, 2022•16 min
Ransomware is rampant, and the risk of loss is high. The old tools aren’t working, and our data is vulnerable to unseen adversaries. Traditional measures aren’t enough. Confronting these threats will take new solutions, and Dell has the answer. Shelby Skrhak speaks with Mark Beaton, Senior Director of Data Protection at Dell , about: - The four I’s of the vault solution - Saving time, money and resources - Threats to watch out for To join the discussion, follow us on Twitter @IngramTechSol #B2BT...
Aug 26, 2022•20 min
Brought about by the recent pandemic, selling patterns of resellers and service providers have changed—focusing more on how to expand customer offerings rather than just new customer acquisition. Shelby Skrhak speaks with Barb Buchnowski, senior account executive at Ingram Micro, about: - How selling patterns are changing - The PLANS framework - Emerging tools from Ingram Micro To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen to this episode and more like it by sub...
Aug 25, 2022•20 min
To achieve the gold standard of PC gaming, Samsung has combined top-notch SSD, DRAM and video cards to give gamers exactly what they want: a flawless gaming experience with zero downtime. Shelby Skrhak speaks with Nicholas Mauro , senior manager - Product Marketing, B2B SSD at Samsung, about: The most important attributes for gaming What creates quality and reliability within a PC How Ingram Micro supports resellers looking to offer Samsung gaming components To join the discussion, follow us on ...
Aug 23, 2022•19 min
Desktop monitors may not be a sexy, headline-worthy hot topic—but creating efficient and ergonomic setups is a pursuit all computer-based employees and employers should adopt. Samsung is at the forefront of desktop innovations and enables workers everywhere to do the best work they can do, wherever they are. Devaughn Bittle and Patrick Cash speak with Jonathan Brawn, principal at Brawn Consulting, about: - Main drivers for desktop advancements - Samsung's unique solution to supply chain challeng...
Aug 19, 2022•22 min
High-value solutions don’t drop out of the sky fully formed. At Zebra Technologies, they understand what it takes to craft impactful devices built for confirmed pain points and challenges. From the public sector to healthcare, there’s no shortage of problems to solve and workflows to improve. Shelby Skrhak speaks with Eric Hilton, regional portfolio manager - North America at Zebra Technologies, about: Impacts on the public sector The value of Zebra Technologies in healthcare Developing versatil...
Aug 17, 2022•22 min
Corporate togetherness is more than a snappy slogan for returning to the office. Togetherness as a whole means making genuine efforts to connect with colleagues. New devices and solutions to encourage corporate togetherness hit the scene practically every other day—what makes LGE’s “one-quick display” a worthwhile investment? Shelby Skrhak speaks with Mike Stachura, national account manager at LG Commercial Displays USA, about: Corporate togetherness What makes the “one-quick display” software u...
Aug 16, 2022•18 min
The retail experience is rapidly advancing—from technology to new safety policies, there's no shortage of innovation. Customization, demonstrations, and conscientious data collection are running the show. Consumers can expect a ripple effect of procedures built to increase ease of use and solve common retail pain points. Darryl Merkli and Max Pollington speak with Raj Pandya, Commercial Director at Specialty Solutions, about: Sustainability in retail In-person and online shopping advancements Us...
Aug 15, 2022•25 min
The modern workforce is more different now than ever before. Historically, people have worked heavily in office. Then, work shifted to a remote setting. Now, a majority of workers prefer working in a hybrid setting. Faced with issues that are unique to a hybrid work environment, meeting equity often suffers. One business is here to level the playing field between those working in office and at home. Shelby Skrhak speaks with Jen Sigmund , senior segment marketing manager, Meeting Experience and ...
Aug 11, 2022•25 min
When you look at your business, you have to ask the question: Is this contextual or strategic? If it’s contextual, your next move should be to outsource—a move that many are making with their network security, Wi-Fi, endpoint protection and firewalls. While security is important, it shouldn’t be a company’s main area of investment—leave that to the MSSP experts. Shelby Skrhak speaks with Michael O’Brien , RVP of Strategic Routes to Market at Fortinet , about: Why customers are turning to managed...
Aug 09, 2022•23 min
The best customer experience is the one that’s ever evolving for the better. To achieve that cadence, you need consistent means of gathering feedback and an open dialogue built for improvement. Ingram Micro strives for excellence across all offerings, and our client relationships reflect that aim. Shelby Skrhak speaks with Brian Stelmach , Solution Design and Services manager, and Cori Hahn , senior technical account manager, both of Ingram Micro, about: - Scaling engineering resources - What ma...
Aug 05, 2022•11 min
From power solutions to phone cases, ZAGG strives to be a one-stop- shop for consumers. That goal becomes a reality with the support of Ingram Micro, opening the doors for ZAGG to reach 20,000 different types of customers. Shelby Skrhak speaks with Jay Wozniak, B2B sales manager at ZAGG, Inc. , about: - The four branches of ZAGG - Adapting mobile accessories for hospital use - How ZAGG differentiates from competitors To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk Listen...
Aug 01, 2022•13 min
Finding a solid data storage provider can feel like combing through a tangled ball of wires, making it challenging to uncover the value in each option. What makes a data storage solution worthwhile across finances, logistics and longevity? Customers, as expected, look for simplicity and high performance. However, those perks may come with sacrifices. Shelby Skrhak speaks with Ric Halsaver , North America Flash, SDI and Red Hat storage channel sales leader at IBM , about: - IBM’s approach to prov...
Jul 28, 2022•31 min
Legacy applications just weren’t built to handle the data of today. The result—an extremely time consuming and costly system that’s holding businesses back. Luckily, application modernization is moving these legacy solutions to the forefront of technology—helping to support the needs of a modern business, all while increasing productivity and maintaining IT budgets. Shelby Skrhak speaks with Cheryl Rang , executive director, Advanced Solutions and Data Center at Ingram Micro , and Aviram Cohen ,...
Jul 27, 2022•17 min
Cultivating technology and products to meet the individual needs of workers is vital to enabling them to work proficiently. Plus, work shouldn’t hurt. Having the right tech and tools allows employees to do their job and complete work comfortably. Comfortable work drives satisfaction and productivity, sometimes by more than 50%. But technology isn’t a one-size-fits-all solution. The needs and preferences of different roles should be considered. Shelby Skrhak speaks with Mark King , enterprise sal...
Jul 26, 2022•17 min
Arenas are being erected. Huge competitions are being streamed. Scholarships are being granted to recruit the best players. Esports are beginning to permeate sports culture, and that doesn’t exclude the modern education systems. Whether a club team or a fully funded competition team, schools across the country are employing. The same technology is also being utilized to create better curriculum engagement in the K-12 environment. Shelby Skrhak speaks with Mike Stachura , National Account Manager...
Jul 22, 2022•26 min
If we look at the characteristics of a processor, they have historically been very data-oriented. To keep up with the increasing demand, IBM has launched Power10—the latest generation of Power technology meant to drive data, security and AI of the future. Shelby Skrhak speaks with Rick Bjorck , vice president, IBM Power at IBM , about: What Power10 means for the hybrid cloud ecosystem Who Power10 is for The security features that set Power10 apart from competitors To join the discussion, follow ...
Jul 21, 2022•16 min
Digital transformation isn’t an overnight process. It’s a journey. Often, the pressure is put on IT to carry businesses through technical enlightenment. But IT and cloud computing services can’t fix the problems that companies face. However, they can provide the tools necessary to experience innovation. Shelby Skrhak speaks with John Encizo , principal tech consultant and field CTO at Lenovo , about: The rise of distributed cloud The importance of integrated IT IT solutions as the instrument to ...
Jul 20, 2022•32 min
As hybrid and distributed work become more common, customers are looking to have technology integrated into their daily lives wherever they may be. As a printing solution, HP+ uses cloud technology to bring security and convenience to the space. Shelby Skrhak speaks with Beth Moses, Commercial Print Business Development at HP, about: The kind of SMBs HP+ is most suited for and their pain points The security benefits of HP+ cloud services Sustainability efforts from HP To join the discussion, fol...
Jul 19, 2022•13 min
As we continue to shift into a very dynamic economy, companies must focus on sale campaigns early to avoid budgetary challenges later on. One of the best ways to address this: Partnering early on so that they’re equipped with the right programs to deliver the desired outcomes the government needs. Melanie Delvalle speaks with Nick Ferrari , account executive at Key Government Finance , and Michelle Hoppock , financial solutions executive at Ingram Micro , about: The history of Key Government Fin...
Jul 18, 2022•15 min
Blended learning and hybrid workplaces are rising as schools and companies adjust to new expectations and technology. The return to in-person learning and working brings the need for innovative tools. People are calling for interaction, engagement and connection—what makes a tool effective in hybrid environments, and how can that criteria come to fruition? Shelby Skrhak speaks with Giancarlo Brotto, Global Education Advisor at Smart Technologies, about: - Utilizing tools for engagement in hybrid...
Jul 14, 2022•27 min
Video conferencing has come a long way. Even so, there’s continuous room for improvement across all video-based software as businesses transition into hybrid work environments. New challenges arise, and with them, new solutions. What does that look like across hardware providers? Shelby Skrhak speaks with James McGuire , NA Distribution CAM at Lenovo , about: Addressing hybrid work challenges How businesses are adapting to hybrid work Ideal progress in conference tech solutions To join the discu...
Jul 13, 2022•19 min
Your 10-gig internet is everything your business needs—from phone lines to streaming video. But without a multi-gig switch capable of handling a higher gigabit input and then distributing across your network, you end up with a bottleneck. Shelby Skrhak speaks with John Henkel, Director of SMB Product Marketing at Netgear, about: Upgrading your network for speed with multi-gig switches The most common potential bottlenecks High speed at a reasonable price To join the discussion, follow us on Twit...
Jul 12, 2022•22 min
For years, Ingram Micro partners have wanted to grow their Cisco practice. But with so much information on Cisco and Ingram Micro websites pointing them in different directions, there was no concise way to go about their journey. Until now. Shelby Skrhak speaks with Michelle Edmonds , Senior Vendor Business Manager at Ingram Micro, and Collin Rauen, Program Manager at Ingram Micro, about: Why the enablement program was created Topics available within the program Registering versus self-serve To ...
Jul 11, 2022•13 min
The public service sector is mission-focused—from improving citizen services to helping educators teach in new ways, people are the purpose. In the public sector, increased technology independence provides more opportunities than challenges when it comes to helping others. Melanie Delvalle speaks with Tony Celeste , Executive Director of Sales, Public Sector at Ingram Micro, and Michelle Hoppock , Financial Solutions Executive at Ingram Micro, about: - What differentiates Ingram Micro in the mar...
Jul 06, 2022•14 min
Professional services are more than tech integration and analytics; they’re about the people and the desired outcomes of those needing solutions. With increasing technological avenues and countless options, people require a well-practiced eye to develop effective, relevant workflows that bring value instead of confusion. Max Pollington speaks with John Moule , Global Core Professional Services Portfolio Manager at Zebra Technologies, about: - Key elements of professional services - Managing the ...
Jul 05, 2022•27 min
The desktop market is full of would-be contenders, but there is one who consistently rises to the top. Why? Dell has survived as one of the most highly thought of desktop and laptop vendors for over 25 years, and that feat is not merely a result of luck. Devaughn Bittle and Patrick Cash speak with Don Hinkley , Senior Outside Regional Sales Manager, David Pollina , Account Manager, and Mary O'Brien , Account Executive from Dell, alongside James Rocker, CEO at Nerds That Care, about: - What sets ...
Jul 01, 2022•39 min
Transportable electronics are entering the retail and hospitality space in droves, and Samsung is at the helm of that transition. Delivering high-quality devices is only half the battle. There needs to be an understanding of specific use cases to gain the highest value from adopting devices within the retail workflow. Shelby Skrhak speaks with Joe Hasenzahl, Director of Sales - Retail at Samsung Electronics America , about: - Use cases of transportable electronics in retail - Point of decision v...
Jun 27, 2022•27 min
