Episode description

One of the jobs of a marketer is to instill in the consumer a sense of trust — trust in the brand, trust in the product or service, trust in how the company handles their personal data, and so on.

That latter job is often fulfilled by putting a privacy notice on the site. Sometimes we do it because it's the law in our country; sometimes, in an effort to show people we're a responsible company.

But are we shooting ourselves in the proverbial foot?

That's what Aaron Brough and his colleagues set out to discover. Dr. Brough is an Associate Professor of Marketing at Jon M. Huntsman School of Business at Utah State University. He is the co-author of a new scientific research study called "[The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices](https://journals.sagepub.com/doi/10.1177/00222437211069093)."

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