Episode description
Episode description
Matthew Barnett is the CEO and head of product for Bonjoro; a loyalty platform for building loyal customers that stay for life with over 50k happy customers.This episode originally aired on Nov 11th, 2022. So, if you didn't listen to it, now it's a great time to do it!
In this episode...
- Matthews's background
- About Bonjoro
- What "loyalty" means
- Map out the customer journey
- How to make your customers come back
- How to build high performing teams
- Tips for the BFCM