Episode description
Episode description
In this episode, we sit down with Dan Brady, Customer Success Manager at Pura Vida Bracelets, to delve into the intriguing world of customer experience (CX) and the similarities between sports and business culture. In this episode...- The Winning Culture: Sport & Business
- Advocating for Outsourcing CX
- The Shifting Perspective on CX
- Leveraging CX for Business Growth
- Customer Success vs. Customer Support
- The Impact of Subscription Models on CX