Episode description
Gabrielle San Nicola has worked in e-commerce for more than 5 years on both the agency and platform sides. She now heads up East Coast & EMEA partnerships for Okendo, a customer intelligence solution built for brands.In this episode...
- Expert Insights on the Importance and Best Practices of Ratings & Reviews
- Overcoming the Fear of Not Having Enough Reviews
- Insights on Where Brands Should Place Reviews
- Exploring the Best Formats for Customer Reviews, from Text to Video
- Unleashing the Power of Zero Party Data: Best Practices and Applications for Okendo Connect
- Crafting a Killer Survey: Expert Tips for Creating Effective Customer Feedback
- Where to Use Customer Feedback for Maximum Impact