90: Creating Customer Impact – Gill McEwen - podcast episode cover

90: Creating Customer Impact – Gill McEwen

Nov 08, 202145 minEp 90Transcript available on Metacast
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Episode description

Blackmores Institute educates Blackmore’s customers and consumers about natural health care products, including their own brands. They consistently focus on providing education solutions that create impact for their customers who primarily work in pharmacies. This focus guides what solutions they develop, what approaches they test, how they design solutions and how they measure and evaluate outcomes. Blackmores Institute provides an excellent example of what it looks like when a learning and development team thinks ‘business first.’

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/90/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

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 https://learninguncut.global/podcast/?podcast_series=emergent-series