Episode description

01:10 – Context and Guest Intro

04:45 - With the prevailing focus on partnership-led and marketplace-led business models in the market, what role do technology service providers play in helping banks and FIs support these new models?

14:25 - There are a number of digital transformation programs that run in a bank at any given point in time. If we take just two of them – transformation of core systems and increasing accessibility of services by means of APIs, how do the two get connected? What are the dependencies?

26:17 - Banks are slow in their transition to cloud and sometimes, in their defense, due to the right reasons such as regulatory ambiguity and mission criticality of several systems. However, the pace has picked up in the last couple of years. What are some of the barriers for cloud adoption in banks and how is this scenario changing from your experience?

35:10 - As a leading payments solution provider, within the context of emerging markets like India and SE Asia, what are the 2 most prominent shifts/trends that you are observing. Can you answer that both from the consumers’ and merchants’ point of view?

40:44 - In MEDICI’s BaaS report which we published a couple of months back, we observed close to 60 BaaS providers globally – some global and plenty of regional providers. How are technology platform providers like FIS placed to compete with these BaaS focussed companies? How do you differentiate in the market?

46:43 - For our listeners, what are the flagship offerings of FIS for banks and fintechs and what are your strategic priorities for these segments over the next 2 years?

50:37 - Conclusion