Episode description
Do you believe that you provide good customer service? Are you wondering why customer service is so important to your business?
In this episode, I interview John DiJulius, the author of What's The Secret: To Providing a World-Class Customer Experience. He's worked with companies such as the Ritz-Carlton, Lexus, Starbucks, Nordstrom, Panera Bread and many others.
Show notes: https://www.socialmediaexaminer.com/101
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