What Happens When You've Lost Consumer Trust? - podcast episode cover

What Happens When You've Lost Consumer Trust?

Sep 20, 202230 minTranscript available on Metacast
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Episode description

In the wake of many scandals over the years, many companies have lost consumer trust.  

Maybe it wasn't a scandal, but there may have been a data breach, a "marketing mishap" or some other issue that caused the loss or erosion of trust.

What does a company do to avoid losing trust and, if trust is lost, is it gone forever?

Listen in as Jennifer, Daniel, and Patricia tackle the issue of trust in business and what you can learn from this conversation.