Welcome to another enlightening episode of "It's the Bottom Line That Matters," the podcast dedicated to propelling your business success. In this episode, our insightful hosts—Daniel McCraine, Patricia Reszetylo, and Jennifer Glass—take on the complex topic of flexibility in business. As we navigate through our professional landscapes, the ability to discern when to remain firm and when to be flexible is crucial. Are you the unyielding type, or do you bend like the flappy balloon man outside a ...
Dec 24, 2024•12 min•Transcript available on Metacast Welcome to another insightful episode of "It's the Bottom Line that Matters" podcast, where we are dedicated to helping you achieve success both personally and professionally. Today, we're delving into a critical aspect of personal and business development—receiving feedback. Hosted by Jennifer Glass, Daniel McCraine, and Patricia Reszetylo, this episode builds on our prior discussion on providing feedback by focusing on the other side of the equation: how to solicit and accept feedback effectiv...
Dec 17, 2024•16 min•Transcript available on Metacast In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo dive deep into the art and importance of giving effective feedback in various contexts, ranging from personal experiences to professional relationships. Jennifer begins the discussion with a vivid recount of her troubling experience with a moving company, where her feedback highlighted a range of issues such as lost and broken items. This personal story sets the stage ...
Dec 10, 2024•9 min•Ep 50•Transcript available on Metacast In this engaging episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo dive into the crucial role curiosity plays in fostering business success. They discuss how business owners can utilize a curious mindset to gain deeper insights into their clients’ needs, which in turn can lead to stronger customer relationships and enhanced service. By being intently curious, business owners can better anticipate customer desires, tailor their offerings...
Dec 03, 2024•11 min•Transcript available on Metacast Welcome back to another engaging episode of "It's The Bottom Line That Matters." Today, your hosts Daniel McCraine and Patricia Reszetylo are here to guide you through an insightful discussion on a topic that's pivotal for both personal and professional development: responsibility. With our regular host Jennifer unavailable as she navigates the challenges of moving, Patricia and Daniel are taking the helm to delve into what it means to elevate your responsibility game. In today's episode, we exp...
Nov 26, 2024•21 min•Transcript available on Metacast Welcome to another engaging episode of "It's The Bottom Line That Matters" podcast, your go-to resource for achieving business success! In today's episode, our insightful hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo unpack the nuanced world of humor in the workplace. As we continue our conversation on essential soft skills, we delve into how different types of humor—from dry to uniquely personal—can significantly influence our interactions with employees, customers, and the mark...
Nov 20, 2024•13 min•Transcript available on Metacast Welcome to a captivating episode of "It's The Bottom Line That Matters," where our dedicated hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo dive into the intriguing world of leadership through the lens of persuasion and influence. As the trio explores the fine line between influencing others and venturing into manipulation, they draw parallels from recent elections, where public figures skillfully navigated the realms of influence while teetering on manipulation. Throughout the di...
Nov 12, 2024•12 min•Transcript available on Metacast Welcome to another deep dive into personal and professional development on "It's The Bottom Line That Matters." Today, hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo take you on a journey through the intricate world of conflict management. As we find ourselves in an era marked by division and tension, honing our ability to manage and mediate conflicts is more important than ever—not just in our workplaces but also within our families and communities. In this episode, we explore th...
Nov 05, 2024•13 min•Transcript available on Metacast In this compelling episode of "It's the Bottom Line That Matters," hosts Jennifer Glass and Patricia, alongside Daniel, delve into the critical issue of mental health among small business owners. The episode kicks off with an open acknowledgment of the struggles that many entrepreneurs face, including feelings of loneliness, heightened anxiety, and creeping depression, as they navigate the pressures of business ownership. Jennifer candidly shares her personal experience of being akin to the rele...
Oct 29, 2024•11 min•Transcript available on Metacast In this enlightening episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo venture into the essential topic of emotional intelligence (EI), or emotional quotient (EQ), discussing its impactful role in a variety of settings. The episode opens with Daniel McCraine explaining the concept of emotional intelligence, highlighting its importance in being aware of and understanding emotions—both in oneself and in others. He discusses how emotions c...
Oct 22, 2024•11 min•Ep 43•Transcript available on Metacast In this lively episode of "It's the Bottom Line That Matters", hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine explore the power of humor and personality in social media marketing. Jennifer kicks off the discussion by unveiling how humor can be a game-changer in advertising, referencing a clever campaign from a well-known chicken restaurant. She underscores the significance of body language in video presentations, mentioning how gestures and expressions can enhance or undermine you...
Oct 15, 2024•32 min•Transcript available on Metacast Hello and welcome to another episode of "It’s the Bottom Line That Matters" podcast, where we are dedicated to your success. Today, our dynamic trio of hosts—Jennifer Glass, Daniel McCraine, and Patricia Reszetylo—take a deep dive into the world of creativity and its pivotal role in business. In this episode titled "2024 - Creativity," we explore the various facets of creativity, from problem-solving and marketing to client acquisition and beyond. How can you unlock the full potential of your cr...
Oct 08, 2024•19 min•Transcript available on Metacast In this compelling Q&A episode of **"It's the Bottom Line That Matters"**, host Jennifer Glass is joined by business experts Patricia Reszetylo and Daniel McCraine to address a host of listener-submitted questions aimed at ensuring a successful Q4 and an even better start to the new year. The episode kicks off with a detailed discussion on networking strategies, dissecting why some individuals fail to gain traction despite attending numerous events. Daniel emphasizes the significance of foll...
Oct 01, 2024•28 min•Transcript available on Metacast In this enlightening episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo embark on an in-depth discussion about the critical soft skill of active listening. Jennifer kicks off the conversation with a thought-provoking anecdote from her time with New Jersey's Juvenile Conference Committee training, where the notorious Abbott and Costello "Who's on First?" skit underscored the importance of attentive listenin...
Sep 24, 2024•23 min•Transcript available on Metacast REMINDER: Don't forget to reserve your spot on our "Ask Us Anything" session at 1 PM EDT on Monday, September 30, 2024 where you can get all of your questions answered for a terrific 4th quarter and an amazing 2025! Welcome back to another insightful episode of "It's The Bottom Line That Matters" podcast! Today’s topic is a must-listen for anyone looking to improve their public speaking and communication skills. We understand that for many, the prospect of deliverin...
Sep 17, 2024•43 min•Transcript available on Metacast In this episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo and Daniel McCraine delve into the intricate world of marketing and the critical factors that contribute to its success. They emphasize the significance of considering return on investment and target audience when crafting marketing strategies, underlining the need to track key performance indicators to evaluate success. The conversation evolves to highlight the role of branding in main...
Sep 10, 2024•35 min•Transcript available on Metacast Don't forget to reserve your spot on our "Ask Us Anything" session at 1 PM EDT on Monday, September 30, 2024 where you can get all of your questions answered for a terrific 4th quarter and an amazing 2025! Welcome back to "It's the Bottom Line That Matters," where we tackle the crucial aspects of business success. In this episode, Patricia and Jennifer delve into the complex realm of working with investors. Whether you're seeking funds for a startup or a new ventu...
Sep 03, 2024•1 hr 9 min•Transcript available on Metacast In this enriching episode of It's the Bottom Line That Matters podcast, hosts Jennifer Glass and Patricia Reszetylo venture into a compelling exploration of the concept of "thinking bigger" for entrepreneurs and business owners. With a blend of engaging storytelling and insightful expertise, they unravel the multifaceted layers of this thought-provoking topic, offering a comprehensive understanding of how to approach grand visions and aspirations. Listeners are invited on an illumi...
Aug 27, 2024•18 min•Ep 35•Transcript available on Metacast In this episode of "It's the Bottom Line That Matters" podcast, our hosts engaged in a dynamic conversation centered around a fundamental business concern: "Am I working hard on the right things?" Jennifer, Daniel, and Patricia dove deep into the intricacies of strategic planning, priority management, and effective execution in the context of professional endeavors. Daniel offered a strategic perspective, emphasizing the importance of aligning tasks with overarching busin...
Aug 20, 2024•12 min•Transcript available on Metacast In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine dive deep into the critical topic of strategic planning for business longevity. The conversational exploration delves into the fundamental question of what business owners and entrepreneurs envision for the future of their enterprises, spanning short-term goals to the grand aspirations that unfold over a time frame of 10 years. Listeners are welcomed into...
Aug 13, 2024•17 min•Ep 33•Transcript available on Metacast In this episode of the "It's the Bottom Line That Matters Podcast", Patricia and Daniel engage in an in-depth exploration of the critical issue of succession planning and building a resilient small business. Drawing from their own experiences and insights, they stress the significance of identifying and nurturing key individuals within a business who play pivotal roles in its operations and success. The discussion revolves around the potential challenges and consequences of key per...
Aug 06, 2024•21 min•Transcript available on Metacast In this episode of "It's the Bottom Line That Matters," hosts Patricia Reszetylo and Daniel McCraine engage in a profound conversation about the vital role of key individuals within small businesses. The hosts candidly share personal experiences and insights into the impact of key personnel on a business's day-to-day operations, particularly the challenges that arise when a key team member is unexpectedly absent. With a practical and empathetic approach, they emphasize the sign...
Jul 30, 2024•26 min•Transcript available on Metacast Welcome back to "It's the Bottom Line That Matters," where we delve into the vital elements of business success. In today's episode, our hosts, Jennifer Glass, Daniel McCraine, and Patricia Reszetylo, dive into the intriguing question, "Can my business survive without me?" They explore the concept of creating a business that can run effectively without the constant presence of the owner, stressing the significance of systematizing operations. Throughout the episode, J...
Jul 23, 2024•23 min•Transcript available on Metacast In this episode of It's the Bottom Line That Matters podcast, listeners are taken on a deep exploration of the pivotal question that plagues many business owners—how to effectively balance the dual roles of "working in the business" and "working on the business." The hosts, Jennifer Glass, Daniel McCraine, and Patricia Reszetylo, engage in a robust discussion that grants insight into the complexities of the entrepreneurial journey. They dissect the intricate art of task d...
Jul 16, 2024•25 min•Transcript available on Metacast In this enlightening episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo and Daniel McCraine delve into the multi-faceted world of employee training and well-being within the business landscape. They explore the diverse dimensions of training, from mandatory modules such as sexual harassment training and system usage to the development of soft skills crucial for professional growth. The hosts deeply emphasize the crucial connection between emplo...
Jul 09, 2024•20 min•Transcript available on Metacast Welcome to "It's The Bottom Line that Matters", the podcast that invites you to delve into the intricate world of business pricing and its pivotal role in shaping the success of enterprises. In this captivating episode, hosts Jennifer Glass and Daniel McCraine present a comprehensive exploration of the importance of pricing in business decision-making, emphasizing its profound impact on the bottom line. The hosts shed light on the critical consideration of margins and how they dire...
Jul 02, 2024•30 min•Transcript available on Metacast In this episode of "The Bottom Line that Matters" podcast, we delve into the critical yet often overlooked aspect of business - marketing. Hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine kick things off by drawing attention to a recent Forbes article that sheds light on the surprising statistic that 56% of business owners spend an hour or less a day on marketing activities, despite acknowledging the need to market more effectively. The hosts emphasize the important remind...
Jun 25, 2024•13 min•Transcript available on Metacast Greetings, Entrepreneurs! In our latest podcast episode, "Bookkeeping Decisions: DIY or Outsource? Simplifying Financial Management for Small Businesses," we delved into the essential topic of bookkeeping and when it makes sense for businesses to handle it internally or outsource this vital function. Here's a quick summary of what we covered:- When should a business be handling its own bookkeeping, and when is it prudent to outsource this critical task? - The potential pitfalls of ...
Jun 18, 2024•24 min•Ep 25•Transcript available on Metacast In this engaging episode of It's the Bottom Line That Matters, hosts Jennifer Glass, Patricia Reszetylo and Daniel McCraine delve into the multifaceted process of seeking and evaluating potential business acquisitions. Drawing from their extensive experience, the hosts share valuable insights and practical advice to guide listeners through the intricate process of acquiring a new business. From assessing the emotional preparedness required to navigate the challenges of the acquisition journe...
Jun 11, 2024•25 min•Ep 24•Transcript available on Metacast n this episode of "It's The Bottom Line That Matters" podcast, hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine continue their discussion on the topic of purchasing a business or adding products and services to an existing business. They delve into the considerations and criteria that businesses should evaluate before making these decisions, including the possibility of acquiring a business that aligns with the needs of their clients. Co-host Patricia Reszetylo shares ...
Jun 04, 2024•9 min•Transcript available on Metacast 
