Episode description

In this thought-provoking episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo engage in a comprehensive discussion on the nuances of problem solving, an essential soft skill for success in both business and personal realms. As they navigate the complex landscape of identifying and addressing problems, the hosts share their personal approaches to distinguishing between major issues and minor inconveniences. Patricia opens up about her tried-and-tested method of assessing her current situation and goals before taking any action, using the metaphor of "mountains and molehills" to illustrate the importance of perspective. Daniel complements this by discussing the necessity of understanding what is truly important in any given problem, which often helps in unveiling effective solutions or realizing that a problem might not be as significant as initially perceived.

The conversation takes a deeper turn as the hosts explore practical strategies for effective problem resolution. Patricia suggests a reflective approach by writing out problems in detail, emulating an explanation to a third-party, which often brings clarity and self-generated solutions. Daniel and Jennifer also emphasize the importance of leveraging external resources, such as reaching out to coaches or tapping into industry networks, to gain fresh perspectives and expertise in unfamiliar areas. This episode underscores the idea that problem-solving is a skill that can be cultivated and improved over time, with the right tools, techniques, and support. The hosts invite their audience to actively engage with the topic by providing feedback or suggesting areas for further exploration, reinforcing their commitment to helping listeners develop valuable skills for overcoming challenges and achieving success. As always, they encourage listeners to reach out via email for any feedback or to request deeper dives into specific problem-solving aspects discussed during the episode.

Keywords: problem solving, soft skills, global community, new president, rules and regulations, consultants, coaches, business owners, mountains, molehills, real objective, strategy, desk, keyboard tray, solution, sounding board, true north, dirty, ugly, situation, tools, strategies, go to strategy, inventory, resources, symptoms, write it out, questions, resources, payment processing, industry bulletin boards, optimal value