Episode description

In this episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo delve into the intricate world of negotiation. The conversation kicks off with Jennifer highlighting the various scenarios where negotiation is essential, from dealing with oneself to interacting with clients, teammates, and even strangers. Patricia shares her experience with viewing negotiation traditionally as a win-lose proposition, while Daniel counters with the idea of aiming for a win-win-win scenario. The discussion touches on the notion that a successful business deal often leaves neither party completely satisfied, yet each attains value. Real-world examples, such as purchasing cars and even the unusual case of a "haggler" mugger in New York City, illustrate varying negotiation strategies and outcomes.

The hosts offer valuable insights into the art of negotiation, encouraging listeners to think creatively and understand the motivations of the other party. Daniel highlights the importance of not just focusing on price but considering terms, interest rates, and other aspects of a deal that can be negotiated. Patricia emphasizes seeking out training, recommending Pure NLP for enhancing negotiation skills. The episode concludes with the reminder that a successful negotiation often hinges on one's ability to find balance between what each side is willing to compromise, and to aim for outcomes that, while potentially imperfect, provide mutual satisfaction.

Keywords: Soft skills, negotiation, win-win, business negotiations, prospective client, marketing, car dealership, lease, monthly payment, negotiations with yourself, client negotiation, haggling, price negotiation, vehicle purchase, interest rate, financing, trade-in, terms negotiation, persuasion engineering, Pure NLP, win-lose proposition, business school, New York City, mugger, haggler, New York Metro Area, car options, selling businesses, business price, value trade-off, negotiation training, persuasion techniques.