Episode description
Hey everyone! It's Jovana here and I'm back with another season and this episode is about what I've been up to since I last spoke to you, a big shout out to a listener and my thoughts on customer journeys and that sometimes having friction is not that bad for business!
I'm sharing lessons from my personal experiences.
Tune into learn more
Here's what we cover:
[00:02:20] Cryptocurrencies and blockchain technology
[00:04:00] Automation agency inspiration
[00:09:17] When is it OK to be bumpy
[00:14:15] When is it NOT OK to be bumpy in your customer journey?
[00:17:09] Understanding customer awareness stage
[00:21:59] Customer journey with hybrid cars
[00:23:55] All about applying automation in your agency and business.
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