Episode description
Get ready to plant the seeds of success in your business with Josh Senneff, President and COO at Natura.
During our conversation, Josh sheds light on the perils of unresolved problems within a company and emphasizes the urgency of addressing them promptly. He also underscores exactly how listening to employees and fostering collaboration can prevent costly repetition.
Don't miss out on the opportunity to gain valuable insights into integrating processes in service-based businesses, prioritizing internal values, and proactively tackling issues for sustained growth. Tune in for a fruitful discussion with Josh Senneff, where success takes root.
TIME STAMPS
[12:45] Applying processes in service-based businesses.
[17:24] The importance of internal values in an organization.
[20:28] Natura challenges before implementing processes.
[31:31] Consistency and trusting the process.
[39:04] The importance of promptly addressing unresolved problems.
[52:36] Rolling up processes: streamlining operations.
[55:18] Avoiding costly repetition: learning from mistakes.
ABOUT JOSH SENNEFF
Josh Senneff is the President and COO of Natura, an Interior Plant Design and Maintenance firm in Texas and Florida. Natura creates environments where PEOPLE THRIVE by providing live plants to offices, hotels, and business spaces. They also run an online plant shop at www.plantz.com, providing large tropical plants directly to US households. His passion is in the people and process side of the organization, teasing out frustrations and positioning employees to win in all interactions.
If you enjoyed hearing from Josh on our podcast and want to stay connected with him, be sure to follow him on his social media channels! You can find him on:
- Website: https://naturahq.com/
- Instagram: https://www.instagram.com/naturaHQ/
EPISODE RESOURCES
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