In the early months of 2024, we proudly present our latest episode—a curated anthology of impactful conversations from the last quarter. This compilation offers an immersion into diverse perspectives shared by guests, encapsulating the essence of our podcast. We invite you to explore these snippets and learn how to embrace process in your organization. Your insights are invaluable, so please consider leaving a review and sharing your thoughts. We want to hear from you! TIMESTAMPS [00:28] Greg Ei...
Apr 18, 2024•27 min•Transcript available on Metacast In this episode, explore the world of business exits with Jessica Fialkovich, owner of Exit Factor, a business exit expert. Learn from Jessica's entrepreneurial journey, from running a wine boutique to creating the Exit Factor model. Discover the keys to increasing a company's value and the common mistakes owners make when exiting. Get valuable advice and insights on starting the exit process and debunking myths about exiting a company. TIME STAMPS [01:34] Entrepreneurial Beginnings: T...
Mar 21, 2024•22 min•Transcript available on Metacast In this episode, meet Natasha Miller, CEO of Entire Productions. From envisioning a career in performance art to leading a multi-million-dollar entertainment production company. Explore the secrets behind their success, including branding prowess and streamlined processes. Discover Natasha's insights on marketing, continuous improvement, and the human touch in business. Learn from her experiences, what she's proud of in her company, and gain invaluable advice for entrepreneurs. TIME ST...
Mar 07, 2024•37 min•Transcript available on Metacast In this episode, we delve into Jordan Passman's journey as the founder and CEO of Score a Score, uncovering his path into entrepreneurship. His business, driven by aiding musicians in showcasing their music in films and series, addresses a significant need. Jordan shares engaging stories, highlights music's influence in daily life, and debunks common misconceptions about music production. TIME STAMPS [07:09] How Music Production for Big Companies is Like. [10:46] The Impact of Music in...
Feb 22, 2024•29 min•Transcript available on Metacast In this episode, join us as we unravel the story behind Iconic, the e-commerce giant renowned for its zero sugar proteins, led by founder Billy Bosch. Explore the essence of standing out in a saturated market, emphasizing the crucial importance of identifying what sets your brand apart. Moreover, delve into an intriguing discussion about entrepreneurs' values, personal growth, and the lasting financial legacy they aim to leave. Tune in for a fascinating conversation into the realms of brand...
Feb 08, 2024•40 min•Transcript available on Metacast Today, Hilary sits down with Greg Eisen, a seasoned entrepreneur and Petra business coach. Greg emphasizes the significance of tailored processes that align with your company's mission and vision. He also highlights the crucial role of CEOs in staying connected to the front line of their business, even while delegating tasks. Prepare to elevate your business game and unlock the potential of purpose, accountability, and alignment for sustainable growth! Tune in and buckle up as we unlock thr...
Jan 25, 2024•38 min•Transcript available on Metacast In this episode, we're diving into the role of training development and its significance within the PDCA process. Today, our focus is on the fundamental step of training development and how it plays a role in providing teams with essential skills and knowledge, enhancing our business's day-to-day operations. Furthermore, we will explore strategic facets of training development, such as tailoring content to specific audiences and synchronizing training schedules with the "Go Live&q...
Jan 11, 2024•31 min•Transcript available on Metacast Want to boost your business success? Start with your employees! Building a positive and productive relationship with your workforce is key to success in today's cutthroat market. But how can you achieve this? By implementing processes that foster communication, collaboration, and transparency within your organization. And who better to guide you than Krystyn Sadler, President of Mosaic Consulting Group? In this podcast episode, Krystyn shares her expert insights and practical tips for using...
Dec 14, 2023•46 min•Transcript available on Metacast We are celebrating 100 episodes! In this special episode dedicated to our community, we're unveiling three services designed to supercharge your processes and create a lasting impact with your clients. Listen to the transformative journeys of Petra, Mosaic, and Natura Landscapes. These companies' stories offer a sneak peek into the power of continuous process improvement. This episode offers exclusive insights to reshape your business landscape towards process mastery and operational e...
Nov 30, 2023•28 min•Transcript available on Metacast In this episode, we explore the impactful "ACT" phase of PDCA, highlighting its value in practical application and advocating process standardization for peak performance. Today, we emphasize updating hiring and onboarding procedures post-"Go Live" to align with changes. Ensuring new hires receive current training is vital and reinforced by recording sessions. We also address the challenges of unresolved issues post-planning and introduce the idea of preserving unimplemented ...
Nov 16, 2023•15 min•Transcript available on Metacast In today’s episode, the Director of Training at The ONE Thing company, Chris Dixon, joins us to talk about the bestseller book The ONE Thing and its methodology that keeps people referring it. Chris shares insights on how identifying our 'one thing' can transform our lives. Get ready to embrace personal growth and the beauty of simplicity. Say goodbye to productivity myths and hello to prioritization that truly matters. Discover how to align your purpose with core values and strike the...
Nov 02, 2023•30 min•Transcript available on Metacast In this episode, we delve into the seventh stage of the PDCA process known as "Sustain the Process and Monitor Results." Our focus is on maintaining processes, which corresponds to the "Check" phase. Today, we shed light on a common challenge: the tendency to abandon processes when progress is slow. Ensuring the sustained operation and vigilant monitoring of processes is vital for unlocking their complete potential. Curious to learn more? Tune in to discover how effectively s...
Oct 19, 2023•19 min•Transcript available on Metacast In this episode, we dive into an exclusive interview with Mandy Burage, President of Petra Coach, who shares invaluable insights on embracing processes, investing in employee development, and creating a connected work environment. Get ready to unlock the key to success and unleash your full potential with Mandy's expert advice. Don't miss this opportunity to gain insider knowledge on coaching, leadership, and personal growth. Tune in now to fuel your professional journey and transform ...
Oct 05, 2023•40 min•Transcript available on Metacast In this episode, we delve into a critical phase of the PDCA process: the "Go Live" step. We will shed light on the transformative potential of the "Go Live" phase in the PDCA process. From discovering errors to embracing change and creating impactful communication. Additionally, we'll navigate the process of transitioning to a new approach and addressing strategic facets of "Go Live." A central question emerges: How should you approach a "Go Live" ann...
Sep 21, 2023•16 min•Transcript available on Metacast Jim Taszarek, President and Co-Founder of Market Enginuity, joins us this week to unveil the secrets to growing revenue and strengthening processes. Join us as Jim shares his invaluable insights, taking us through the dynamic world of audio and the pivotal role of effective processes. CEOs, get ready to make processes your secret weapon for unstoppable scalability. This episode is a powerhouse of strategies and insights that have propelled Market Enginuity to the top of the industry. Tune in now...
Sep 07, 2023•33 min•Transcript available on Metacast In this episode we delve into the overview of the PDCA process. Our goal is to help you gain a clear understanding of the steps you need to become acquainted with before diving into each individual one separately. This comprehensive overview streamlines Toyota's concepts, making them easier for you, our audience, to grasp. Don't miss out—tune in and expand your knowledge! TIME STAMPS [04:55] What Is the PDCA Process? [07:30] PDCA Process Step 1: Understand the Current State. [10:54] PD...
Aug 24, 2023•26 min•Transcript available on Metacast Being a boss is not the same as being a leader. A leader directs and motivates a team without imposing their own ideas to generate a positive result, while a boss is an imposed authority that uses its power to command or issue orders to one or more people. However, there are many concepts, as there are leadership types. In this episode, we talk about intuitive leadership with our guest Susan Brady. So, if you're looking to become a better leader, this episode is for you. Don't miss it!...
Aug 10, 2023•42 min•Transcript available on Metacast In this episode, our main focus will be on the pivotal fifth step of the PDCA Process: Developing Countermeasures. We'll dive into the process of creating appropriate countermeasures, emphasizing the significance of a realistic approach. We discussed effective ways to manage the 30-day sprint of development, which sets the premises for making a substantial impact. Additionally, we'll highlight why the development of countermeasures holds such importance in the PDCA Process and how it s...
Jul 27, 2023•26 min•Transcript available on Metacast In this episode, Josh discusses the significance of driving consistency through effective processes and how routine can help you break free from the mundane. As a CEO, it's crucial to do the right things to ensure business success, and BPM can be the secret sauce to achieve that. While processes may not be glamorous, they are a powerful tool that can transform your business. By optimizing your business processes through BPM, you can reduce costs, increase productivity, improve customer sati...
Jul 13, 2023•46 min•Transcript available on Metacast Get ready to plant the seeds of success in your business with Josh Senneff, President and COO at Natura. During our conversation, Josh sheds light on the perils of unresolved problems within a company and emphasizes the urgency of addressing them promptly. He also underscores exactly how listening to employees and fostering collaboration can prevent costly repetition. Don't miss out on the opportunity to gain valuable insights into integrating processes in service-based businesses, prioriti...
Jun 29, 2023•1 hr 5 min•Transcript available on Metacast In this episode, we chat with Jen Leech, founder and COO of Truss, a software development company. We discuss women's leadership in software development, the importance of reputation, and dispel some of the biggest myths about software development. Jen shares her perspective on design as an art form and emphasizes the importance of achieving results in the shortest amount of time. Tune in to hear more about Truss's unique approach to software development and how they're breaking b...
Jun 15, 2023•51 min•Transcript available on Metacast The constant advancement of technology is one of the biggest concerns for millions of people. Why? Because of the fear that their work is no longer needed by companies. However, our guest today, Nishika de Rosairo, has a different perspective on this. Nishika believes that the advancement of technology is an opportunity for us to unlock our human potential and take up more meaningful workplaces within companies. What do you think about this? Join the conversation by listening to this episode. Yo...
Jun 01, 2023•36 min•Transcript available on Metacast Running a business is not always smooth sailing - problems crop up all the time. That's where countermeasures come in. By developing effective countermeasures, you can strengthen your processes at all stages of growth and overcome any obstacles that come your way. But here's the thing - a countermeasure isn't just the answer to the problem. It's the means to fix the problem. By addressing issues with well-designed countermeasures, you can streamline your operations and achiev...
May 18, 2023•30 min•Transcript available on Metacast Without a post-sale process, businesses run the risk of losing clients. But if you have a well-defined and well-executed process, you can not only satisfy your customers but also build long-term loyalty. Processes play a vital role in creating a positive customer experience. By implementing processes, businesses can ensure consistent levels of service, which helps build trust and loyalty among customers. This can lead to repeat business and positive reviews! Who doesn't want that, right? Jo...
May 04, 2023•42 min•Transcript available on Metacast Have you ever thought about supporting democratic governments internationally? Well, today's guest Julie Cane did. Julie is the CEO and co-founder of Democracy Investments, a firm focused on promoting democracy and influencing capital flows in financial markets. In this episode, Julie will talk about her firm, Democracy Investments, and the goal she wants to achieve with it. In addition, we will dive into the different funds in the financial market, economic crises, and the democracy levels...
Apr 20, 2023•33 min•Transcript available on Metacast Are you tired of feeling overwhelmed by a never-ending list of problems? It's time to start tackling the big ones before they become even more challenging. In my recent episode, I shared some insights on how to identify problems in processes, so now it's time to dive deeper and let's talk about problem prioritization. This is the third step of the PDCA process that I guide clients through to roll out process releases in their organization. Problem prioritization helps us understan...
Apr 06, 2023•26 min•Transcript available on Metacast Who would have imagined that 2004 would revolutionize the world of radio with the creation of podcasts? This technological innovation continues to be a growing market and has a promising future. In this episode, we welcomed our guest, Harry Clark, CEO of Soundrise, to talk to us about the future of podcasting. As CEO of Soundrise, Harry Clark has a singular vision: to support a thriving network of diverse and independent creators, with the freedom to tell the stories they want and build meaningf...
Mar 23, 2023•49 min•Transcript available on Metacast Taiichi Ohno once said, "No one has more trouble than the person who claims to have no trouble." It is commonplace to accept problems in processes as “how it is”, but this is the biggest danger of all, accepting the current state rather than working towards an ideal state. To solve problems well, you have to know how to identify them. In this episode, I want to teach you how to categorize problems and the common mistakes we see in problem solving. Have a listen and let us know what you...
Mar 09, 2023•28 min•Transcript available on Metacast All relationships have ups and downs, and none is exempt from conflict. To help us understand and resolve conflicts in our relationships, today's guest, Annie Lalla, will join us in this episode. Annie is a coach with knowledge of biology, philosophy, and psychology. Today, she will be teaching and advising us on how to build a good couple relationship and feel safe through conflict resolution and couple communication. Remember, no relationship is perfect, but there is always room for impro...
Feb 23, 2023•36 min•Transcript available on Metacast For our guest, Andrew Horn, all we need to build solid relationships is confidence, create connections, and have clear communication. In addition to being the Founder and CEO of Tribute, a video maker for special occasions, Andrew also trains organizations and leaders around the globe on Social Flow - a simple, science-informed framework for confidence, communication, and connection. In this episode, we will talk about the four-question framework to create confidence, clear communication, and co...
Feb 09, 2023•1 hr•Transcript available on Metacast 
