Episode description

Running a business is not always smooth sailing - problems crop up all the time. That's where countermeasures come in. By developing effective countermeasures, you can strengthen your processes at all stages of growth and overcome any obstacles that come your way.

But here's the thing - a countermeasure isn't just the answer to the problem. It's the means to fix the problem. By addressing issues with well-designed countermeasures, you can streamline your operations and achieve greater success.

When problems arise, don't panic. Instead, take a step back. In this episode, I’ll show you exactly how to do just that!

TIME STAMPS
[02:47] What are countermeasures in process improvement used for and how to use them?
[04:42] How to identify countermeasures?
[06:25] The 1st component of countermeasures: the key operational change.
[08:25] The 2nd component of countermeasures: supporting tools.
[15:29] The 3rd component of countermeasures: the person in charge.
[22:06] The relationship between problems and countermeasures.

EPISODE RESOURCES
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