Episode description

In this episode, Tracey Newman and Dan Bentley speak with Niki Rittinghausen and Magda Ojeda from Center for Cultural Diversity in Aging.

The discussion explores on how they amplify the voices of diverse seniors in the aged care system. Through collaborative community engagement, they were able to capture valuable insights and recommendations to improve cultural inclusivity and accessibility in aged care services.

Here is a taste of what Tracey and Dan cover in the conversation:

• Explain the goal of the project to ensure diverse seniors' voices are heard in the aged care reform process.
• The team leveraged partnerships with various community organisations to reach and engage multicultural senior communities.
• The consultations yielded positive outcomes, including seniors gaining new insights and the valuable contribution of an interpreter.
• Genuine community engagement and strategic use of resources, such as translators, were key to the success of the project.
• The report outlines five key recommendations to enhance culturally appropriate care, expand language services, and improve access to information and support.
• The team discusses the importance of an intersectional approach and the challenges faced by multicultural seniors, such as language barriers and social isolation.

Links from the episode:

• Center for Cultural Diversity in Aging website: Click here
• Innovate For Impact Workshop: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here