"We believe a business that operates at its finest, places their employee and customer experiences ahead of their product and/or service."
Brian Wright, Founder & CEO of New Patient Group and WrightChat
A podcast dedicated to improving the lives, careers and businesses of Orthodontists and other doctors that own their own practice, their employees and their family members. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients. Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more. New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics.
Send us a text Welcome to the New Patient Group Podcast where today we discuss the impact culture has on practice growth. The covid-19 new economy requires a new mindset via every aspect of the practice; especially as it relates to the business aspects of a practice. Today we dive deep into leadership and culture topics that will positively impact your revenue growth both short and long term....
Send us a text www.newpatientgroup.com/podcast Covid has really created pain for many business owners and the most recent Starbucks announcement shows that to survive in the future you must do what others won't. Today's podcast discusses the future of practice growth and relates it to the innovation that of Starbucks.
Send us a text www.newpatientgroup.com Recently our Founder & CEO, Brian Wright was a guest on the In Your Face Podcast. He talked about growing a practice post covid, how he views the future of practice growth in the new economy and an array of other practice growth topics. Topics discussed include the following: Doctor leadership coaching, doctor ceo training, culture building, dental practice employee training, dental receptionist phone script, dental receptionist phone training, new pati...
Send us a text Welcome to season three, episode five of the New Patient Group Podcast. Today we talk about the virtual consultation and three ways you can use it to grow your practice. We will dive into the new patient virtual consultation and also the existing patient virtual consultation. Covid has presented challenges but today's podcast will teach you how to come out ahead and grow your practice into the future....
Send us a text The coronavirus has created pain for many business owners and this episode focuses on how feeling the pain can actually forever grow your business. If you want to grow your business this episode will change your mindset on how to best do it. This business growth podcast is for entrepreneurs wanting to think differently about how to best grow their company.
Send us a text The New Patient Group Podcast proudly introduces episode three of season three. We are living in difficult times because of the Coronavirus. Today's episode talks about how to ensure your business survives and thrives during the difficult Coronavirus times. Today, Brian Wright discusses how to use his famous Three Pillars of Business Success to ensure your practice thrives during these challenging times....
Send us a text www.newpatientgroup.com/podcast Hello, New Patient Group Nation and welcome to episode two of season three. Today's episode discusses how to use five experiences that Walt Disney is famous for to best grow your practice. These are essential to improving and/or increasing the patient experience, case acceptance, referrals, same-day starts and much more.
Send us a text Welcome to the New Patient Group Podcast, Episode 1 of Season 3. We launch season three with an exciting new episode that dives into the importance of telling a story that creates a brand of excellence via every aspect of the patient experience. From patient acquisition to conversion and every step in between, there has never been a time where telling a story about your brand using the "consumer language" has been more important. Learn how to increase new patients throug...
Send us a text The New Patient Group Podcast proudly brings you the last episode for season 2 and teaches you how to increase patient referrals, increase five-star google reviews, increase patient video testimonials and so much more.
Send us a text The New Patient Group Podcast is proud to welcome in tax expert, Tom Gibson. He is the owner of Tax Saving Professionals and in this podcast, he delivers the essential ways to build wealth by saving on your business and personal taxes. He specializes in wealth building and tax savings for dental practices and other types of healthcare practices.
Send us a text We proudly welcome in New Patient Group and WrightChat client, Dr. Bob Skopek. He has been practicing for 20 years in Chicago and today we discuss the importance of getting and then remaining ahead of the competition. Topics will include digital marketing, clear aligner growth, Invisalign growth, employee training and becoming a better doctor business owner.
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Send us a text Online advertising is changing because people have changed how they find and choose to do business with a given organization. This very much applies to the dental, orthodontic and other healthcare practices as well. Pay-Per-Click advertising is a dying breed that people must understand before it is to late. This podcast discusses why it is becoming outdated and why people will no longer click on it in the future. It also discusses other methods to use instead of pay-per-click....
Send us a text This episode of the New Patient Group Podcast discusses a real-life story of what occurs when the business owner is not looking or does not have oversight into every aspect of their organization. This dental podcast tells a story about what visibility will do to grow your practice. This orthodontist podcast discusses an orthodontist that invests in simple solutions to give him an easy insight into the lost opportunities occurring daily in his orthodontic practice. This not only sa...
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Send us a text This episode dives into time-efficiency strategies that billionaires utilize that Doctors, Office Managers and Employees can implement immediately as well to get more things done in less time. Ensure you get the most out of your dental practice, orthodontic practice and/or alternative specialty practice by getting the most of out of your time.
Send us a text Where are you in the journey of behavioral change? Maybe you are being taught to do things a new way. Maybe you personally are seeking a better way to do things. Whatever it is there is a specific journey we all take in order to accept new ways of doing things. Some accept change easier than others but we all take the same process of getting there. The difference is the fact we each begin in a different stage and either move forward or backward. The reality is the fact all these t...
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Send us a text Set your dental, orthodontic or alternative specialty practice up for success by utilizing unique digital marketing methods that other practices do not even know about. YouTube has become the new Google and a wonderful way to grow your practice. It is important to understand why it is about to become the largest search engine in the world and the ways you can use it to crush your competition....
Send us a text The New Patient Group Podcast welcomes guest Chris Bentson to discuss the state of orthodontics, the private practice, DSOs and the recent lawsuit involving the Invisalign Stores.
Send us a text Welcome to the New Patient Group Podcast and today's episode discusses the 5 Steps you can install in order to ensure you create an exceptional team that places the business aspects of your practice on auto-pilot. Utilize these five steps at your practice to improve employee performance, customer service, conversion, revenue and more.
Send us a text This New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) dives deep into real life examples of the scary lost opportunity numbers that occur via every aspect of the new patient appointment process. Real life examples will be discussed that show the short and long term effects of lost revenue and patient care. It also discusses ways to turn these lost opportunities into better treatment acceptance by having improved visibility of each aspect of the practic...
Send us a text Today's New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) focuses on the five ways to positively change employee and management behavior in order to best grow your practice.
Send us a text Today's New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) focuses on the steps necessary to best change employee and management behavior in order to best grow your dental or orthodontic practice. Learn how to best grow your practice with these five steps proven to positively change employee and management behavior.
Send us a text Today's New Patient Group Podcast (Formally known as the Doctor Diamond Club Podcast) focuses on how to obtain better oversight of your dental practice and orthodontic practice through Employee Performance Indicator™ Tracking. Grow your dental and orthodontic practice at record levels by learning these famous data tracking measures and how to best apply them to your practice. Also, listeners will receive promo codes to receive our EPI™ 100% Free at www.NPGUniversity.com...
Send us a text The New Patient Group Podcast (Formally known as the Doctor Diamond Club Podcast) New Patient Group is off to a great start in 2019. Today's episode fills you in on the launch of our virtual store, upcoming podcast guests, upcoming podcast topics and keynote speaking events around the globe. We will be welcoming back Dr. Howard Farran and excited to have Invisalign Faculty Speaker, Dr. David Boschken with us as well. We thank you for your listening and please remember to subs...
Send us a text Implement these three simple, but powerful strategies to instantly impress your patients. Improve your patient experience for both your new and existing patients.
Send us a text The absence of psychology means the absence of customer service. Simply, put your patient experience suffers, which means your conversion suffers. Why? People purchase your experience and not the treatment/goods you sell. This episode dives deep into the psychology of customer service and how to provide an experience to your clientele to defeat your competition.
Send us a text Three strategies to help ensure 2019 is your best year ever. Proven methods for a better business, better employees and a better you.
Send us a text It was a great first podcast season and we thank all of you for listening. This podcast reviews 2018 and also prepares you for what is coming in 2019.
