Inspired and Intentional Business Podcast - Open Book Management, Business Vision, Employee Engagement, Balancing Profit and Social Impact

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Episodes

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Todd Reed, Curator, Creator, and Conspirator Balancing Profit and Social Im•inspiredandintentional.libsyn.com

In the United States, according to Gallup, nearly 70% of employees are not engaged in their work. Disengagement negatively affects profitability and productivity. I believe there are 3 ways businesses can improve engagement. One, they inspire with a clear vision. Two, they practice open-book management. Three, they intentionally build collaborative, accountable, strength-focused teams. My intention is to inspire owners considering a new way to run their business and to encourage those currently fighting the good fight to balance profits and social impact. Let’s be inspired. The show will touch on business strategy, vision, internal communication, finance, accounting, organizational development, team-building, marketing, sales, and operations. Inspirations for the show include The Great Game of Business, by Jack Stack; Zingermans Community of Businesses, Ari Weinzweig, Paul Saginaw, Small Giants by Bo Burlingham, Open Book Managment by John Case, Zappos, and others.

Episodes

Ep 018 Leaders, Are You Afraid of New Ideas, Innovation, and Creativity?

In this episode, James Lehman talks about Organizational Development basics and how it applies to organizations of all sizes. The importance of employee engagement. Creativity, Innovation, and Ideas - the biggest fear of some managers? [powerpress] Questions for you to consider: James spoke about HR keeping the C-Level leadership accountable to the behavior reflecting the company values and culture. Do you allow your people to keep you accountable to your core values or will you hold it against ...

Feb 09, 2016•20 min•Transcript available on Metacast

Ep 17 Employees Fixed or Variable Cost? Anne-Claire Broughton Pt 3

We conclude our conversation with Anne-Claire Broughton. She is Principal of Broughton Consulting, LLC, Durham, NC. Her many publications include the Business Action Guide Series of innovative employee engagement practices (with The Hitachi Foundation). Anne-Claire is active with efforts to educate retiring business owners and their advisors about the possibility of employee ownership as an exit strategy. She also shares innovative employee engagement practices to help business owners thrive. In...

Feb 02, 2016•25 min•Transcript available on Metacast

Ep 16 Open Book Reporting or Management Anne-Claire Broughton Pt 2

We continue with Anne-Claire Broughton. She is Principal of Broughton Consulting, LLC, Durham, NC. Her many publications include the Business Action Guide Series of innovative employee engagement practices (with The Hitachi Foundation). Anne-Claire is active with efforts to educate retiring business owners and their advisors about the possibility of employee ownership as an exit strategy. She also shares innovative employee engagement practices to help business owners thrive. In addition, she is...

Jan 26, 2016•16 min•Transcript available on Metacast

Ep 15 Tapping the Ingenuity of All People Anne-Claire Broughton Pt 1

Gallup reports 70% of employees are disengaged from their work. This leads to high and expensive turnover, poor productivity, and what Ari Weinzweig calls an energy crisis in the workplace. There are companies and organizations out there bucking this trend. By talking with these inspiring leaders, the goal of the Inspired and Intentional podcast is to help you know that you’re not alone. There are others that, not only, want to run a financially solid organization, but also one that intentionall...

Jan 19, 2016•19 min•Transcript available on Metacast

Matthew Bodary Pt 3 Employee Training, Meetings and Engagement

I'm excited to continue with my conversation with Matthew Bodary, Account Manager for Zingerman’s Coffee Company. This week Matthew we’ll cover topics like Employee training Visioning Meetings What is employee engagement? 1. Is your training given context? Is it explained why it’s there, what it’s about? Is it organized and easily tracked so they and their team know where they are in the training cycle? 2. Visioning - Are you and your people very clear on what success looks like in your organiza...

Jan 12, 2016•18 min•Transcript available on Metacast

Episode 11 Matthew Bodary Meaningful Workplace Measurements

This week Matthew we’ll cover topics like improving the customer experience, finding meaningful success measurements, and measuring things like workplace energy. 1. Are your people looking for ways to delight/improve the experience of customers, especially those everyday customers? Do you have a system to encourage this? What could you do to change this? 2. “I think it’s important, in some way, to see measurable affects of your work.” Matthew uses the analogy of putting and being able to see imm...

Jan 05, 2016•18 min•Transcript available on Metacast

Tweener Episode 1 Employee Engagement Lessons and Resources Learned So Far

A young chef finds her passion for cooking again, a factory worker's marriage improves because he's talking more with his wife, and an owner regains her energy and love for business as she finds a renewed purpose and a vision for her company. These are a few of the stories I heard while interviewing the gang at Zingerman's for the first few episodes of the Inspired and Intentional business podcast. This episode is going to be a brief overview of the top lessons learned and to also point out a fe...

Dec 29, 2015•16 min•Transcript available on Metacast

Todd Reeds Zingerman's Guide to Great Service Book Review

I review the Zingerman's Guide to Great Service book. It's small and a fast read full of great information on how to look at your customer service. Find details at http://inspiredandintentional.com/toddreeds1 Please let me know what you think of this in the comments below, or on one of the Inspired social outlets, Twitter @ToddAReed, on LinkedIn at LinkedIn.com/in/toddareed, and on Facebook, search for inspired and intentional.

Dec 22, 2015•6 min•Transcript available on Metacast

Episode 10 Matthew Bodary A Zingerman's Employee Perspective

Gallup says 70% of US employees are disengaged from their work. This causes, what Ari Weinzweig calls an energy crisis in the workplace. Lost innovation, productivity and profits. Not to mention the tolls on the communities. There are companies and organizations working to improve this. they are creating more open and collaborative work environments. They are realizing that treating people with dignity and providing meaningful work can be done while also running a financially solid organization....

Dec 15, 2015•18 min•Transcript available on Metacast

Episode 9 Amy Emberling Organizational Change Process

Join me for the 3rd part of my conversation with Amy Emberling, Managing Partner of Zingerman’s Bakchouse and Candy Manufactory. This week we’ll talk about: Entrepreneurship and Innovation A process for nurturing change within your organization Succession planning and what keeps Amy inspired to keep improving Here are the questions for this week’s episode: Amy said that they’re more innovative than entrepreneurial at this stage of the business, because entrepreneur to her implies more risk and b...

Dec 08, 2015•22 min•Transcript available on Metacast

Amy Emberling Pt 2, Training Systems, Dissenting Opinion, and Vision

Join me for the 2nd part of my conversation with Amy Emberling, Managing Partner of Zingerman’s Bakchouse and Candy Manufactory. This week we’ll talk about: Training systems Culture and pulling dissenting opinions to make the team stronger. Having the difficult conversations. Keeping excitement and focus for a long term vision. Here are the questions for this week’s episode: She talked about a training compact and setting clear expectations for the new hires. Also, that training is a two-way str...

Dec 01, 2015•21 min•Transcript available on Metacast

Zingerman's Amy Emberling on Hiring, Systems, and Success

Amy Emberling, Managing Partner of Zingerman’s Bakehousend, has been an avid food lover and baker since her childhood in Nova Scotia, Canada where she often treated friends to after-school concoctions. She grew up in a family business and always hoped to have her own business one day. In addition to her work at the Bakehouse, Amy also teaches seminars for ZingTrain in two seminars: Leading with Zing and Bottom Line Training. She is also one of the partners of Zingerman’s Candy Manufactory (with ...

Nov 25, 2015•24 min•Transcript available on Metacast

Maggie Bayless Interview Pt 3 Business Systems

Last episode maggie talked about Zingerman’s managing partner program and the role of Zingtrain. This week we’ll talk about business systems, staying motivated as an owner and the future of Zingtrain. When the interview begins, she’s telling us one of the reasons why someone decides to take a ZingTrain class, which very quickly moves into the conversation about systems. Maggie begins with systems - do you have any in your business? More importantly, are they focused on helping you achieve your m...

Nov 17, 2015•19 min•Transcript available on Metacast

005 Maggie Bayless and Zingerman's Managing Partner Program

Cliff Hanger!!! Next week, in our final episode with maggie, we’ll learn how to keep your systems from creating too much corporate bureaucracy. But for this episode here are three questions for you to consider: 1. The managing partner program - what are you succession plans? I really like how they looked outside of the concept of the deli to create opportunities for advancement. Did you get any new ideas on ways to open opportunities for potential leaders in your organization? 2. Maggie talks ab...

Nov 10, 2015•21 min•Transcript available on Metacast

Maggie Bayless on Consensus Decision Making

In this episode we learn a little about Maggie and her views on why Zingerman’s was such an attractive option for her. We also hear her views on consensus decision making. Three questions for you to consider: 1. Maggie talked about believing, as she grew up, that business was inherently a bad thing. What attitudes about work and the workplace does your team bring into the decision making process? 2. Maggie says, “the leadership determines the culture of the organization.” What elements of the cu...

Nov 03, 2015•17 min•Transcript available on Metacast

#003 Ari Weinzweig Interview Pt 03 Collaboration and Support

This is the third of three episodes with Ari Weinzwieg, co-founding partner of the Zingerman’s community of businesses. Last week he talked about the 3Cs of organizational design. This week he’ll cover collaboration and support. The four questions 1. Is fear holding you back from sharing more information with your team, suppliers, and customers? Could your organization benefit from being more open? 2. He talked about collaborative decision making. What are some small steps you could take to begi...

Oct 27, 2015•17 min•Transcript available on Metacast

#002 Ari Weinzweig Interview Pt 02 The 3 Cs of Organizational Design

In part 2, Ari shares his thoughts on comparing organizational design to graphic design using the 3 Cs. Content. Composition. Contrast. And the importance of undertaking them in the right order.

Oct 14, 2015•21 min•Transcript available on Metacast

#001 Ari Weinzweig Interview Pt 01 Openness in Business

First of 3 episodes featuring Ari Weinzweig, Co-Founding partner of Zingerman's Deli. He shares about openness in business and how to engage your team by tapping into their natural desire to learn, improve and be around good people working toward a shared vision

Oct 14, 2015•19 min•Transcript available on Metacast

#000 Todd Introduces Inspired and Intentional Business to the World

Todd A Reed, creator of the Inspired and Intentional business podcast introduces himself and purpose of this adventure. He covers what's inspired him, like Open Book Management, Jack Stack, Ari Weinzweig, Zingermans, Zappos and others.

Oct 13, 2015•17 min•Transcript available on Metacast