Host Amber Bardon welcomes Raphael Rubens , Founder & CEO of MemoMate , an AI-powered platform enhancing resident and staff satisfaction in senior living. Inspired by his grandmother’s need to document her life story, Raphael developed MemoMate to capture life stories, streamline surveys, and reduce admin burdens for communities. He shares insights from living in a senior community, how AI-driven phone surveys improve engagement, and the future of AI in compliance, well-being, and predictive...
Mar 06, 2025•24 min•Ep 86•Transcript available on Metacast A full demonstration is available on our website . In this episode, James Peck, Resident Support Manager at Parasol Alliance, talks about something we all deal with—battery life. Ever feel like your phone dies way too fast? Or maybe your laptop can’t survive an hour without being plugged in? That’s because batteries wear out over time, but the good news is, you can slow it down! In this exclusive, we’ll cover: 🔋 Why batteries degrade and how to check their health ⚡ Charging habits that actually...
Mar 01, 2025•18 min•Ep 85•Transcript available on Metacast In this episode of Raising Tech , host Amber Bardon welcomes Danielle Lyons , Program Director of the Fort Wayne Foster Grandparent Program , sponsored by Lutheran Life Villages . Danielle explains how the program connects volunteers aged 55 and older with children in need, providing mentorship, friendship, and academic support. Volunteers assist in schools, childcare centers, and after-school programs, fostering intergenerational relationships that benefit both seniors and children. Danielle hi...
Feb 20, 2025•14 min•Ep 84•Transcript available on Metacast In this episode of Raising Tech , host Amber Bardon welcomes Kristen Parsons, Executive Director of Tiffany Village and Kenny’s Pond in Newfoundland, Canada. Kristen shares how her communities have transformed senior living by becoming some of the most tech-enabled communities in the region. Highlights of the conversation include: Kristen’s Journey : From registered nurse to executive director, and her mission to ensure seniors can age in place with dignity and independence. Revolutionizing Seni...
Feb 06, 2025•37 min•Ep 83•Transcript available on Metacast Today's special bonus episode features a prerecorded webinar proudly sponsored by HeartLegacy . Join host Christie Freeze as she welcomes industry experts Amber Bardon and Matt Reiners from Parasol Alliance for an engaging discussion on the role of AI in senior living. They explore the foundational mindset needed for successful AI integration, practical applications, and three easy ways to leverage AI in senior living. Plus, every mention of 'AI' contributed to a donation to the A...
Jan 31, 2025•30 min•Ep 82•Transcript available on Metacast A full demonstration is available on our website . In this episode, Michael Lynn, a Tech@Home technician at Parasol Alliance, talks about everything you need to know about printers. He breaks down the key differences between inkjet and laser printers, helping you decide which one is the best fit for your needs. Michael also shares his recommendations for home printers, including the HP Envy Inspire, HP Envy 6055E, and HP OfficeJet, explaining the pros and cons of each. Michael then walks you thr...
Jan 30, 2025•11 min•Ep 81•Transcript available on Metacast In this episode of Raising Tech , Matt Reiners chats with Benjamin Surmi from Koelsch Communities and Erez Cohen , Co-Founder of August Health , about shaking up senior living with innovative tech and a people-first culture. What You’ll Learn: How Koelsch blends tradition with cutting-edge tech to improve care. Why August Health’s easy-to-use tools are a game-changer for caregivers. The importance of culture in adopting new technology. Practical tips for providers hesitant to go digital. What’s ...
Jan 23, 2025•39 min•Ep 80•Transcript available on Metacast In this episode, Matt Reiners talks with Joe Velderman , VP of Innovation at Cypress Living , about how technology is reshaping senior living. Joe shares how his team uses tech to streamline operations, improve resident experiences, and meet the expectations of a more tech-savvy generation. From AI tools to voice assistants, they’re finding ways to modernize while keeping care personal. Joe also offers advice for communities on staying competitive through strategic planning and innovation. Find ...
Jan 17, 2025•43 min•Ep 79•Transcript available on Metacast In this episode, Matt Reiners chats with Sarah Thomas , a leader in AgeTech, occupational therapist, keynote speaker, and venture partner. Sarah takes us through her fascinating journey from working hands-on in healthcare to becoming a global innovator in senior living technology. They dig into how AI is changing the game, why aligning tech with real-world needs is key, and how fostering a culture of innovation can make a huge difference. Sarah also breaks down the big trends shaping AgeTech, li...
Jan 10, 2025•36 min•Ep 78•Transcript available on Metacast This special episode is hosted by Amber Bardon and Matt Reiners , who reflect on 2024's highlights and share excitement for the future. They discuss the podcast’s growth, including the launch of the resident-focused mini-series, which brings technology education to older adults. They highlight popular episodes, such as those exploring AI, robotics, and partnerships that showcase innovative solutions in senior living. Amber and Matt dive into industry trends, emphasizing the importance of le...
Jan 01, 2025•30 min•Ep 77•Transcript available on Metacast A full demonstration is available on our website . In this episode, Jason Prado, a Tech@Home technician, shares practical tips and techniques for efficiently managing and organizing your Outlook email inbox. The discussion covers features like sorting, filtering, pins, flags, archives, groups, and folders. Highlights include: Sorting and Filtering: Learn to prioritize emails based on criteria like date, sender, importance, and more, distinguishing between sorting (rearranging) and filtering (vie...
Jan 01, 2025•22 min•Ep 76•Transcript available on Metacast In this episode of Raising Tech Podcast, host Amber Bardon talks with Matt Just , founder and developer behind Plan of Correction 365 (POC-365)—an AI-driven platform aimed at simplifying the compliance process in long-term care. Matt shares his background as a consultant pharmacist, his transition to software development, and the evolution of POC-365 . They discuss how the platform automates the creation of compliance plans, reducing the time and effort required post-survey, and the importance o...
Dec 20, 2024•15 min•Ep 75•Transcript available on Metacast Join us on today’s episode as we connect with John Perkins , founder and CEO of Checked In Care , a pioneering SaaS company from Australia transforming the aged care and senior living industry. We’re also joined by John Boson, president of their first U.S. partner, Advantage Home Care , based in St. Louis. Together, they discuss the groundbreaking solutions Checked In Care is bringing to the care industry, enhancing transparency, reducing inefficiencies, and improving both client and staff exper...
Dec 05, 2024•17 min•Ep 74•Transcript available on Metacast A full demonstration is available on our website . Join us for this month’s Raising Tech miniseries with Alex Reckard, a resident support technician for Tech@Home! Alex breaks down the basics of Artificial Intelligence (AI) in a way that’s fun and easy to follow. You’ll learn what AI is, how it works, and how it’s shaping our everyday lives. From a cool AI-generated image quiz to hands-on demos with tools like ChatGPT, Alex keeps things interactive and engaging. You’ll also hear about the pros, ...
Nov 27, 2024•17 min•Ep 73•Transcript available on Metacast In this episode of Raising Tech , host Amber Bardon welcomes Tammy Torkleson , founder of Indigo Technology , to discuss the power of data analytics for senior living. Tammy shares how her platform, KOM Analytics , transforms data management by giving small and mid-sized companies the sophistication of enterprise-level solutions. They explore shifting from data gatherers to data consumers and the importance of creating a culture of trust and efficiency. They also address the fear of change and r...
Nov 22, 2024•24 min•Ep 72•Transcript available on Metacast In this episode of Raising Tech , host Amber Bardon sits down with Suzanne Allen , Managing Partner at Blue Fingerprint , to talk about how their platform is making life easier for senior living communities. Suzanne shares how Blue Fingerprint started as a simple tool to track resident choices, like countertops and flooring, and has grown into a cloud-based system that keeps everyone – from residents to staff and builders – on the same page. It's a game-changer for simplifying the customiza...
Nov 08, 2024•16 min•Ep 71•Transcript available on Metacast In this episode, Michael Lynn, a resident support technician for Tech@Home, teaches Assistive Access and other accessibility features on iPhones, focusing on users with iOS 17 or higher while noting options for earlier versions. He explains how \Assistive Access allows for a simplified home screen with larger apps and customizable layouts. Michael discusses adjusting various settings, including volume controls and the dialer keypad for calls and messages, and highlights that apps maintain normal...
Nov 01, 2024•11 min•Ep 70•Transcript available on Metacast In this episode of Raising Tech , Matt Reiners chats with Akshita Iyer , founder and CEO of Ome , about her inspiring journey to create a smart knob that can turn any stove into a safer, smart appliance. After a personal experience, Akshita developed a device that retrofits gas and electric stoves to automatically shut off or adjust burners. The knob looks just like a regular stove knob but adds smart features like cooking timers, safety locks, and data tracking to help prevent fires and support...
Oct 18, 2024•18 min•Ep 69•Transcript available on Metacast In this episode of Raising Tech, host Amber Bardon chats with Ernie Ianace , North America President of Amba , an AI-powered health platform for senior living. Ernie shares his journey as a serial entrepreneur and how personal experiences led him to the world of senior care. Amba’s platform is all about proactive, personalized care, helping communities tackle staffing issues and improve resident outcomes by using AI to reduce falls, catch health concerns early, and optimize care with smart, data...
Oct 04, 2024•24 min•Ep 68•Transcript available on Metacast In this Raising Tech miniseries episode, Andrew Gravning, a resident support technician for Tech@Home, walks you through a step-by-step demonstration of how to navigate and use the control panel on your iPhone. Whether you're adjusting brightness, connecting to Wi-Fi, or turning on Do Not Disturb mode, our simple and clear instructions will help you take full control of your device. This tutorial is designed especially for senior living residents, offering helpful tips to make everyday task...
Oct 01, 2024•13 min•Ep 67•Transcript available on Metacast We’re excited to welcome Hoyle Koontz , a senior living industry veteran with over 15 years of experience! Hoyle is the co-founder of The Vectre , and his innovative sales enablement platform, YourTour , is driving efficiency in over 60 senior living communities, helping teams make memorable first impressions. 🌟 Listen as Hoyle shares his journey from TV photojournalism to leading digital transformation in senior living sales. We’ll also dive into how virtual tours are revolutionizing the way c...
Sep 20, 2024•22 min•Ep 66•Transcript available on Metacast In this episode of Raising Tech Podcast, host Amber Bardon sits down with Kasey Devine from Procare HR, a nationwide HR managed services firm specializing in senior living operators. They discuss the origins, growth, and unique services of Procare HR, which include everything from scheduling and labor management to talent acquisition and payroll. They dive into the typical clients served, challenges faced in the industry, and the benefits of leveraging Procare HR's expertise. Kasey shares i...
Sep 06, 2024•21 min•Ep 65•Transcript available on Metacast Charles, a Tech@Home technician, discusses the rise and sophistication of tech scams. He covers various types, including phishing and spam emails, IRS letter scams, and the prevalent Microsoft/Windows hoax scam. Charles shares real-life experiences of victims, emphasizing the importance of vigilance and practical tips for avoiding these scams. Charles also highlights the dangers of remote access scams and offers advice on securing personal information, using password managers, and the critical i...
Sep 03, 2024•9 min•Ep 64•Transcript available on Metacast In this episode of the Raising Tech Podcast, Amber Bardon welcomes Ramiro Maldonado , Director of Business Development, and Geoff Wright , Chief Science Officer from UprightVR . UprightVR is at the forefront of using advanced virtual reality technology to assess balance and develop personalized fall prevention strategies, aiming to enhance mobility, safety, and quality of life for the elderly. UprightVR leverages virtual reality to assess and enhance balance, providing a unique and effective sol...
Aug 09, 2024•25 min•Ep 63•Transcript available on Metacast Once a month, we bring you a special episode dedicated entirely to resident technology, covering education, common issues, tips, tricks, and more. 📚 These episodes are designed to educate, inform, and keep you updated on the ever-evolving world of technology. Today’s episode will guide you on recognizing and avoiding malicious emails. You can listen to it on all podcast platforms, but we highly recommend watching the video demonstration on YouTube. This demo is just one example of the many tech...
Jul 26, 2024•20 min•Ep 62•Transcript available on Metacast Join Amber Bardon as she interviews Ken Reinstein , Vice President of Business Development at CaringOnDemand . Discover how CaringOnDemand enables individuals and their families to easily request caregivers at the touch of a button! Ken talks about the origins of CaringOnDemand, its modern features, and its transformative impact on caregiver services for families and senior living communities. You can find more information on their website & fill out this form to learn more! Find us online: ...
Jul 18, 2024•13 min•Ep 61•Transcript available on Metacast Our latest episode introduces Neil Krauss , founder and chief product officer of Senior Sign . Senior Sign is an e-signature software designed for senior living communities, offering features like compliance tracking, remote and mobile signing, electronic faxing, and centralized cloud storage for documents. The goal is to simplify and streamline the move-in process for staff, residents, and their families. Senior Sign supports various document completion methods (from home, in-person, or on pape...
Jul 05, 2024•22 min•Ep 60•Transcript available on Metacast We're thrilled to launch a new mini-series, Raising Tech Resident Exclusives. Once a month, we’ll feature episodes dedicated to resident technology, covering education, common issues, tips, and more. Our goal is to educate and inform residents about today's tech world. For those unfamiliar with our Tech@Home program, we offer on-site support through personalized Tech@Home services, helping residents engage with the world using technology. In our first resident exclusive mini-series, we...
Jul 01, 2024•12 min•Ep 59•Transcript available on Metacast On our latest episode, we have HeartLegacy joining us for the second time! We are excited to welcome Christie Freeze , the Partnership Growth Manager at Heart Legacy. We’re diving into how HeartLegacy and SalesMail have evolved post-COVID and discussing the innovative ways senior living communities are maintaining human connections through digital interactions. In this episode, Christie shares her journey, best practices, and real-life examples of how SalesMail has transformed communication in s...
Jun 19, 2024•19 min•Ep 58•Transcript available on Metacast In this episode, we talk with Aaron Mayer , Director of Sales at Bear Robotics , about the integration of robotics in senior living dining operations, highlighting the benefits and addressing common concerns. The key points discussed include: Current Challenges in Senior Living Dining Overcoming Resistance to Robotics Implementation Process Myths and Realities Bear Robotics continues to innovate in senior living dining, aiming to elevate service experiences through thoughtful integration of robo...
Jun 07, 2024•24 min•Ep 57•Transcript available on Metacast 
