Episode description
In this episode, Matt Reiners talks with Joe Velderman, VP of Innovation at Cypress Living, about how technology is reshaping senior living. Joe shares how his team uses tech to streamline operations, improve resident experiences, and meet the expectations of a more tech-savvy generation. From AI tools to voice assistants, they’re finding ways to modernize while keeping care personal. Joe also offers advice for communities on staying competitive through strategic planning and innovation.