On the podcast this week we're exploring the Head of Coffee role in different hospitality businesses and the crucial function it plays in delivering the perfect coffee experience. In conversations with Ryan Garrick, Head of Coffee, WatchHouse , Christopher Jordan, Group Head of Coffee Caffè Nero , Jennifer Salamone, VP of Operations and Antonia Petaccio, Head of Coffee Training DC, at Tatte Bakery, we unpack the broad set of responsibilities that fall under the Head of Coffee role, from leading ...
Mar 24, 2023•29 min•Transcript available on Metacast On the podcast this week we're speaking with three highly-talented and passionate coffee journalists to explore the crucial role media plays in developing the specialty coffee industry. In conversations with Nick Brown, Founding Editor, Daily Coffee News , Michal Molcan, Founder, Standart , and Nicole Ou, Manager Coffee T&I , we discuss the challenges and global opportunities for coffee media businesses, the future of print publishing, and how these titles are diversifying and adapting to a ...
Mar 10, 2023•30 min•Transcript available on Metacast Today on the podcast we’re revisiting a conversation with Søren Ledet from last week’s episode exploring the world of coffee and fine dining. Søren is Co-Founder and General Manager of the world-renowned restaurant Geranium - a three-Michelin-starred dining experience in Copengagen, which last year was named the best restaurant in the world by the 50 best awards. In this conversation, Søren offered so many fascinating insights and learnings from his vast experience running a standout hospitality...
Mar 03, 2023•31 min•Ep 60•Transcript available on Metacast On the podcast today we're stepping into the world of fine dining to explore the role of coffee in high-end restaurants and how restauranteurs are elevating their coffee standards. We speak with Søren Ledet, Co-founder and General Manager of Copenhagen's Geranium , to find out how one of the world's finest dining establishments runs its coffee programme and uses storytelling and theatre to deliver a captivating coffee experience. We also speak with Olivier Fellous, General Manager, La Manufactur...
Feb 24, 2023•32 min•Transcript available on Metacast On the podcast today we're heading to Vietnam to explore how this rapidly diversifying market is breaking away from tradition and embracing new coffee drinking opportunities . In conversations with Will Frith , coffee coach and Co-founder, Building Coffee, academic Sarah Grant , and Sahra Nguyen, CEO and Founder, Nguyen Coffee Supply , we discuss the complex history of Vietnamese coffee exports, the burgeoning specialty coffee scene in Ho Chi Minh City, and the growing international appreciation...
Feb 10, 2023•31 min•Transcript available on Metacast In today’s episode we’re bringing you an interview with a true hospitality legend and genuine artisan, Tony Papas. Tony is a multi-faceted entrepreneur, with a global career spanning Michelin-starred restaurants, a boutique bakery, specialty coffee and most recently, developing an olive farm in Southern Italy. In this conversation, Tony discusses his early background in hospitality before joining New Zealand-based specialty roaster Allpress Espresso and launching the business in London and Europ...
Jan 27, 2023•41 min•Transcript available on Metacast In today's episode we're diving into the topic of market research and exploring how operators can gain a deeper understanding of their consumers. In conversations with Dr. Ernest Baskin , Associate Professor, St. Joseph’s University of Philadelphia, Blonnie Whist, Insight Director, Lumina Intelligence , and JP Then, Co-founder of Crosstown and Founder of online ordering system Slerp , we unpack the latest behavioural trends in hospitality and find out how gathering regular consumer data and insi...
Jan 13, 2023•42 min•Transcript available on Metacast To kick off 2023 we’re bringing you an interview with a true industry legend – the one and only George Howell, a name synonymous with coffee excellence. Since the 1980s George has played an integral role in the development of specialty coffee in Western markets – pioneering the third-wave coffee movement and championing single origin coffees and direct trade. In this conversation George shares details of his early coffee career and experiences, including the ‘unlikely’ sale of his small Boston-b...
Jan 06, 2023•37 min•Ep 55•Transcript available on Metacast With the festive season well under way we thought now was the perfect time to indulge our minds in the exciting topic of coffee and alcohol and find out how these two beverages coexist seamlessly across different hospitality settings. In conversations with Professor Jonathan Morris , Research Professor at Hertfordshire University, Michelle Cannone, Global Brand Director, Away from Home and Mattia Pastori, Brand Ambassador at Lavazza , we explore alcohol's historical connection with coffee, the s...
Dec 16, 2022•27 min•Ep 54•Transcript available on Metacast On the podcast this week, we're exploring the remarkable growth of cafés in Saudi Arabia and why coffee is fast-becoming big business in the Middle East powerhouse. In conversations with Abdullah Al Harazi, Technical Training Manager, Barn's , Sara Alali , Founder, THAT Boutique Café, and Fadi Hamoud, COO and Ali Alkhabbaz, Head of Coffee, Nejoud Restaurant Management Company , we discuss Saudi's historical coffee culture, the trends that are shaping the market today, and the growth opportunitie...
Dec 09, 2022•35 min•Transcript available on Metacast 
